Question 1

Which of the following is true about grievance procedures?

Accepted Answer

A)  Supervisors and stewards usually understand the contract well. 
B)  Presenting grievances in an informal oral manner generally prevents supervisors and stewards from reaching a quick solution before a written record is established. 
C)  Individual employees may also file grievances if the contract has such a procedure,but they generally do not,depending on which union represents them. 
D)  In the absence of a grievance procedure,the employee is not entitled to file grievances individually. 
A)  Supervisors and stewards usually understand the contract well. 
B)  Presenting grievances in an informal oral manner generally prevents supervisors and stewards from reaching a quick solution before a written record is established. 
C)  Individual employees may also file grievances if the contract has such a procedure,but they generally do not,depending on which union represents them. 
D)  In the absence of a grievance procedure,the employee is not entitled to file grievances individually.

Question 2

Which of the following stewards are more likely to be reelected?

Accepted Answer

A)  Stewards who file less grievances 
B)  Stewards who resolve grievances at lower levels 
C)  Stewards who take less time with grievances 
D)  Stewards who are partial to the management 
A)  Stewards who file less grievances 
B)  Stewards who resolve grievances at lower levels 
C)  Stewards who take less time with grievances 
D)  Stewards who are partial to the management

Question 3

Discuss three methods for choosing an arbitrator.

Accepted Answer

The parties may name a permanent arbitra

Question 4

What advantage does a steward have over a supervisor in large plants?

Accepted Answer

In large plants,many contracts allow the

Question 5

Satisfaction with outcomes of the grievance procedure was negatively related to _____.

Accepted Answer

A)  issue importance 
B)  union success rate 
C)  size of the unit 
D)  resolution rate 
A)  issue importance 
B)  union success rate 
C)  size of the unit 
D)  resolution rate

Question 6

The Norris-La Guardia Act prohibits injunctions against lawful union activity,which includes strikes.

Accepted Answer

A) True 
 B)False

Question 7

How does the union steward's personality play a role in grievance resolution?

Accepted Answer

The union steward's personality may also

Question 8

Which of the following is true about arbitration as a method of dispute resolution?

Accepted Answer

A)  It is used very frequently. 
B)  The process is inexpensive. 
C)  The process takes time. 
D)  There is no time lag between the grievance and its resolution. 
A)  It is used very frequently. 
B)  The process is inexpensive. 
C)  The process takes time. 
D)  There is no time lag between the grievance and its resolution.

Question 9

Which of the following leads to higher-level settlements of grievances?

Accepted Answer

A)  High costs 
B)  Smaller bargaining units 
C)  High steward knowledge of the contract 
D)  Rigid procedural rules 
A)  High costs 
B)  Smaller bargaining units 
C)  High steward knowledge of the contract 
D)  Rigid procedural rules

Question 10

Which of the following is true about discipline?

Accepted Answer

A)  Discipline is imposed for violations of union rules and not employer rules. 
B)  If violations are less than the threshold for requiring punishment,discipline is imposed. 
C)  Employers use discipline to deter employees from behavior that would damage the employers' performance. 
D)  It is not mandatory for employers to observe employees who behave unsatisfactorily and violate rules so that discipline can be imposed on them. 
A)  Discipline is imposed for violations of union rules and not employer rules. 
B)  If violations are less than the threshold for requiring punishment,discipline is imposed. 
C)  Employers use discipline to deter employees from behavior that would damage the employers' performance. 
D)  It is not mandatory for employers to observe employees who behave unsatisfactorily and violate rules so that discipline can be imposed on them.

Question 11

Which of the following is one of the most frequently disputed issues in contract administration?

Accepted Answer

A)  Reduced productivity 
B)  Individual personnel assignments 
C)  Discipline imposed for infractions of rules 
D)  Inappropriate product quality 
A)  Reduced productivity 
B)  Individual personnel assignments 
C)  Discipline imposed for infractions of rules 
D)  Inappropriate product quality

Question 12

Which of the following is true about last chance agreements?

Accepted Answer

A)  They do not allow any scope for negotiation. 
B)  They do not permit being unilaterally imposed by the employer. 
C)  They are always excluded in an arbitrator's decision at the final step. 
D)  They save union resources on having to defend members who chronically violate rules. 
A)  They do not allow any scope for negotiation. 
B)  They do not permit being unilaterally imposed by the employer. 
C)  They are always excluded in an arbitrator's decision at the final step. 
D)  They save union resources on having to defend members who chronically violate rules.

Question 13

Supreme Court decisions on fair representation yield six principles.What are they?

Accepted Answer

The six principles are:(1)Employees have

Question 14

The permanent arbitrator mentioned in a contract is also known as a(n)_____.

Accepted Answer

A)  mediator 
B)  umpire 
C)  steward 
D)  representative 
A)  mediator 
B)  umpire 
C)  steward 
D)  representative

Question 15

Many employment practices are not written into contracts,but unions consider them to be obligations.These are called _____.

Accepted Answer

A)  work assignment practices 
B)  hours of work issues 
C)  subcontracting issues 
D)  past practices 
A)  work assignment practices 
B)  hours of work issues 
C)  subcontracting issues 
D)  past practices

Question 16

When a grievance is unresolved even after presenting it to the industrial representative,the parties submit the dispute to a(n)_____ who hears evidence from both sides and renders an award.

Accepted Answer

A)  international union representative 
B)  arbitrator 
C)  mediator 
D)  union steward 
A)  international union representative 
B)  arbitrator 
C)  mediator 
D)  union steward

Question 17

Before discipline is imposed for a rule violation,the employer needs to conduct an investigation to gather evidence showing that the employee(s)suspected were highly likely to have violated the rule.

Accepted Answer

A) True 
 B)False

Question 18

Unions gain bargaining power by shaping employee complaints so that they fit a clear grievance category.

Accepted Answer

A) True 
 B)False

Question 19

Very low grievance rates might indicate less monitoring and enforcement by management.

Accepted Answer

A) True 
 B)False

Question 20

If the union does not make a timely demand,the dispute may no longer be arbitrable.

Accepted Answer

A) True 
 B)False

Which of the following is true about grievance procedures?

Which of the following stewards are more likely to be reelected?

Discuss three methods for choosing an arbitrator.

What advantage does a steward have over a supervisor in large plants?

Satisfaction with outcomes of the grievance procedure was negatively related to _____.

The Norris-La Guardia Act prohibits injunctions against lawful union activity,which includes strikes.

How does the union steward's personality play a role in grievance resolution?

Which of the following is true about arbitration as a method of dispute resolution?

Which of the following leads to higher-level settlements of grievances?

Which of the following is true about discipline?

Which of the following is one of the most frequently disputed issues in contract administration?

Which of the following is true about last chance agreements?

Supreme Court decisions on fair representation yield six principles.What are they?

The permanent arbitrator mentioned in a contract is also known as a(n)_____.

Many employment practices are not written into contracts,but unions consider them to be obligations.These are called _____.

When a grievance is unresolved even after presenting it to the industrial representative,the parties submit the dispute to a(n)_____ who hears evidence from both sides and renders an award.

Before discipline is imposed for a rule violation,the employer needs to conduct an investigation to gather evidence showing that the employee(s)suspected were highly likely to have violated the rule.

Unions gain bargaining power by shaping employee complaints so that they fit a clear grievance category.

Very low grievance rates might indicate less monitoring and enforcement by management.

If the union does not make a timely demand,the dispute may no longer be arbitrable.

Introduction

The Evolution of American Labor

Employment Law and Federal Agencies

Union Structure and Government

Unions: Member and Leader Attitudes, Behaviors, and Political Activities

Union Organizing Campaigns

Union Avoidance: Rationale,Strategies,and Practices

The Environment for Bargaining

Wage and Benefit Issues in Bargaining

Nonwage Issues in Bargaining

Contract Negotiations

Impasses and Their Resolution

Union-Management Cooperation

Grievance Arbitration

Public Sector Labor Relations

A Survey of Labor Relations in Market Economies

Filters

Exam 14: Contract Administration

Which of the following is true about grievance procedures?

Which of the following stewards are more likely to be reelected?

Discuss three methods for choosing an arbitrator.

What advantage does a steward have over a supervisor in large plants?

Satisfaction with outcomes of the grievance procedure was negatively related to _____.

The Norris-La Guardia Act prohibits injunctions against lawful union activity,which includes strikes.

How does the union steward's personality play a role in grievance resolution?

Which of the following is true about arbitration as a method of dispute resolution?

Which of the following leads to higher-level settlements of grievances?

Which of the following is true about discipline?

Which of the following is one of the most frequently disputed issues in contract administration?

Which of the following is true about last chance agreements?

Supreme Court decisions on fair representation yield six principles.What are they?

The permanent arbitrator mentioned in a contract is also known as a(n)_____.

Many employment practices are not written into contracts,but unions consider them to be obligations.These are called _____.

When a grievance is unresolved even after presenting it to the industrial representative,the parties submit the dispute to a(n)_____ who hears evidence from both sides and renders an award.

Before discipline is imposed for a rule violation,the employer needs to conduct an investigation to gather evidence showing that the employee(s)suspected were highly likely to have violated the rule.

Unions gain bargaining power by shaping employee complaints so that they fit a clear grievance category.

Very low grievance rates might indicate less monitoring and enforcement by management.

If the union does not make a timely demand,the dispute may no longer be arbitrable.

Introduction

The Evolution of American Labor

Employment Law and Federal Agencies

Union Structure and Government

Unions: Member and Leader Attitudes, Behaviors, and Political Activities

Union Organizing Campaigns

Union Avoidance: Rationale,Strategies,and Practices

The Environment for Bargaining

Wage and Benefit Issues in Bargaining

Nonwage Issues in Bargaining

Contract Negotiations

Impasses and Their Resolution

Union-Management Cooperation

Grievance Arbitration

Public Sector Labor Relations

A Survey of Labor Relations in Market Economies

Filters