Question 1

Arbitrators who hear cases involving grievances against discipline for refusing to perform unsafe work tended to rule for an employee _____.

Accepted Answer

A)  even if there was insubordination 
B)  if the employee was disloyal 
C)  if the employee reported the danger 
D)  if the manager was not at fault 
A)  even if there was insubordination 
B)  if the employee was disloyal 
C)  if the employee reported the danger 
D)  if the manager was not at fault

Question 2

What is fractional bargaining? How does factional bargaining affect establishment?

Accepted Answer

Most grievances concern an individual em

Question 3

Which of the following is true of discipline for wildcat strikes?

Accepted Answer

A)  Even if a union demands that its members return and they fail to obey,they are not subject to employer retaliation. 
B)  Employers can sue individual union members for breach of contract for violating a no-strike clause. 
C)  Where a union defies an injunction to return to work,it may be found in contempt of court and fined. 
D)  If a wildcat strike is in violation of a no-strike clause,it would still be protected. 
A)  Even if a union demands that its members return and they fail to obey,they are not subject to employer retaliation. 
B)  Employers can sue individual union members for breach of contract for violating a no-strike clause. 
C)  Where a union defies an injunction to return to work,it may be found in contempt of court and fined. 
D)  If a wildcat strike is in violation of a no-strike clause,it would still be protected.

Question 4

Which of the following is true of fractional bargaining?

Accepted Answer

A)  It affects an establishment in the same way that an employer with multiple bargaining units suffers a reduction in bargaining power. 
B)  It never poses problems for the union as there is never any instance of one critical group winning grievances that others fail to achieve. 
C)  When an employee has repeatedly breached rules and been disciplined and the employee's behavior does not change,employers and unions resort to fractional bargaining. 
D)  They save union resources on having to defend members who chronically violate rules. 
A)  It affects an establishment in the same way that an employer with multiple bargaining units suffers a reduction in bargaining power. 
B)  It never poses problems for the union as there is never any instance of one critical group winning grievances that others fail to achieve. 
C)  When an employee has repeatedly breached rules and been disciplined and the employee's behavior does not change,employers and unions resort to fractional bargaining. 
D)  They save union resources on having to defend members who chronically violate rules.

Question 5

Most contracts allow supervisors to perform production work during an employee's absence.

Accepted Answer

A) True 
 B)False

Question 6

Supervisory style rarely affects grievance rates and their disposition.

Accepted Answer

A) True 
 B)False

Question 7

Employees who frequently grieve always have better work outcomes.

Accepted Answer

A) True 
 B)False

Question 8

The _____ prohibits injunctions against lawful union activity,which includes strikes.

Accepted Answer

A)  Wagner Act 
B)  Norris-La Guardia Act 
C)  Taft Hartley Act 
D)  Sherman Antitrust Act 
A)  Wagner Act 
B)  Norris-La Guardia Act 
C)  Taft Hartley Act 
D)  Sherman Antitrust Act

Question 9

_____ covers disputes that occur over which job classification is entitled to perform certain work.

Accepted Answer

A)  Incentives 
B)  Work assignment 
C)  Discipline 
D)  Working conditions 
A)  Incentives 
B)  Work assignment 
C)  Discipline 
D)  Working conditions

Question 10

If grievance settlements are denied initially,the steward presents the grievance to a(n)_____.

Accepted Answer

A)  international union representative 
B)  arbitrator 
C)  mediator 
D)  plant industrial relations representative 
A)  international union representative 
B)  arbitrator 
C)  mediator 
D)  plant industrial relations representative

Question 11

A steward's personality plays a role in grievance resolution.

Accepted Answer

A) True 
 B)False

Question 12

Grievance resolution provides information to help resolve subsequent cases at lower levels.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following tends to shift the focus from a "rights" orientation toward a problem-solving mode?

Accepted Answer

A)  Strikes 
B)  Grievance mediation 
C)  Lockouts 
D)  Boycotts 
A)  Strikes 
B)  Grievance mediation 
C)  Lockouts 
D)  Boycotts

Question 14

Because most grievances concern an individual employee or a single work group and relate only to one or a few contract terms,tactics aimed at modifying the way the contract is administered are referred to as _____.

Accepted Answer

A)  grievance mediation 
B)  fractional bargaining 
C)  fair representation 
D)  umpiring 
A)  grievance mediation 
B)  fractional bargaining 
C)  fair representation 
D)  umpiring

Question 15

Higher grievance rates are positively related to all of the following EXCEPT _____.

Accepted Answer

A)  experienced stewards 
B)  union policies that influence grievance filing 
C)  periods close to negotiations 
D)  political choice within the union 
A)  experienced stewards 
B)  union policies that influence grievance filing 
C)  periods close to negotiations 
D)  political choice within the union

Question 16

Studies on personalities of stewards reveal that higher grievance activity levels are positively related to _____.

Accepted Answer

A)  higher company commitment 
B)  high job satisfaction 
C)  lower needs for achievement 
D)  higher union commitment 
A)  higher company commitment 
B)  high job satisfaction 
C)  lower needs for achievement 
D)  higher union commitment

Question 17

What are the possible positions concerning individual rights under collective bargaining agreements?

Accepted Answer

The three positions are:(1)Individuals h

Question 18

Which of the following is true about individual union members' grievances?

Accepted Answer

A)  In grieving,an individual member exercises a voice to express dissatisfaction or to take advantage of an opportunity for gain that a specific situation,might allow. 
B)  Workers in high-paying jobs or those with few alternative job opportunities are less likely to use the grievance process and more likely to be absent or quit. 
C)  Factors relating to perceived union effectiveness,poor or changing working conditions,or the openness of the supervisor influence grievance-filing behavior. 
D)  Aspects of the work environment appear to interact with race and gender but do not influence grievance activity. 
A)  In grieving,an individual member exercises a voice to express dissatisfaction or to take advantage of an opportunity for gain that a specific situation,might allow. 
B)  Workers in high-paying jobs or those with few alternative job opportunities are less likely to use the grievance process and more likely to be absent or quit. 
C)  Factors relating to perceived union effectiveness,poor or changing working conditions,or the openness of the supervisor influence grievance-filing behavior. 
D)  Aspects of the work environment appear to interact with race and gender but do not influence grievance activity.

Question 19

Which of the following is true of grievance mediation?

Accepted Answer

A)  It typically allows the parties to uncover and deal with the real reason for the conflict. 
B)  It tends to increase the likelihood of settlements at lower levels. 
C)  It tends to shift the focus from a problem-solving mode toward a "rights" (who wins)orientation. 
D)  It is typically used for discharge grievances and those involving financial claims of more than $5,000. 
A)  It typically allows the parties to uncover and deal with the real reason for the conflict. 
B)  It tends to increase the likelihood of settlements at lower levels. 
C)  It tends to shift the focus from a problem-solving mode toward a "rights" (who wins)orientation. 
D)  It is typically used for discharge grievances and those involving financial claims of more than $5,000.

Question 20

Which of the following is true about the grievance procedure?

Accepted Answer

A)  In grievance settlement procedures,the stewards are very familiar with the contract,while the plant industrial relations representative is not. 
B)  In routine cases,the company allows the IR representative to apply and create precedents. 
C)  The plant industrial relations representative is generally not aware of how previous grievances have been settled. 
D)  If a grievance has major precedent-setting implications or involves potentially major costs but may have merit,the IR representative never denies it. 
A)  In grievance settlement procedures,the stewards are very familiar with the contract,while the plant industrial relations representative is not. 
B)  In routine cases,the company allows the IR representative to apply and create precedents. 
C)  The plant industrial relations representative is generally not aware of how previous grievances have been settled. 
D)  If a grievance has major precedent-setting implications or involves potentially major costs but may have merit,the IR representative never denies it.

Arbitrators who hear cases involving grievances against discipline for refusing to perform unsafe work tended to rule for an employee _____.

What is fractional bargaining? How does factional bargaining affect establishment?

Which of the following is true of discipline for wildcat strikes?

Which of the following is true of fractional bargaining?

Most contracts allow supervisors to perform production work during an employee's absence.

Supervisory style rarely affects grievance rates and their disposition.

Employees who frequently grieve always have better work outcomes.

The _____ prohibits injunctions against lawful union activity,which includes strikes.

_____ covers disputes that occur over which job classification is entitled to perform certain work.

If grievance settlements are denied initially,the steward presents the grievance to a(n)_____.

A steward's personality plays a role in grievance resolution.

Grievance resolution provides information to help resolve subsequent cases at lower levels.

Which of the following tends to shift the focus from a "rights" orientation toward a problem-solving mode?

Because most grievances concern an individual employee or a single work group and relate only to one or a few contract terms,tactics aimed at modifying the way the contract is administered are referred to as _____.

Higher grievance rates are positively related to all of the following EXCEPT _____.

Studies on personalities of stewards reveal that higher grievance activity levels are positively related to _____.

What are the possible positions concerning individual rights under collective bargaining agreements?

Which of the following is true about individual union members' grievances?

Which of the following is true of grievance mediation?

Which of the following is true about the grievance procedure?

Introduction

The Evolution of American Labor

Employment Law and Federal Agencies

Union Structure and Government

Unions: Member and Leader Attitudes, Behaviors, and Political Activities

Union Organizing Campaigns

Union Avoidance: Rationale,Strategies,and Practices

The Environment for Bargaining

Wage and Benefit Issues in Bargaining

Nonwage Issues in Bargaining

Contract Negotiations

Impasses and Their Resolution

Union-Management Cooperation

Grievance Arbitration

Public Sector Labor Relations

A Survey of Labor Relations in Market Economies

Filters

Exam 14: Contract Administration

Arbitrators who hear cases involving grievances against discipline for refusing to perform unsafe work tended to rule for an employee _____.

What is fractional bargaining? How does factional bargaining affect establishment?

Which of the following is true of discipline for wildcat strikes?

Which of the following is true of fractional bargaining?

Most contracts allow supervisors to perform production work during an employee's absence.

Supervisory style rarely affects grievance rates and their disposition.

Employees who frequently grieve always have better work outcomes.

The _____ prohibits injunctions against lawful union activity,which includes strikes.

_____ covers disputes that occur over which job classification is entitled to perform certain work.

If grievance settlements are denied initially,the steward presents the grievance to a(n)_____.

A steward's personality plays a role in grievance resolution.

Grievance resolution provides information to help resolve subsequent cases at lower levels.

Which of the following tends to shift the focus from a "rights" orientation toward a problem-solving mode?

Because most grievances concern an individual employee or a single work group and relate only to one or a few contract terms,tactics aimed at modifying the way the contract is administered are referred to as _____.

Higher grievance rates are positively related to all of the following EXCEPT _____.

Studies on personalities of stewards reveal that higher grievance activity levels are positively related to _____.

What are the possible positions concerning individual rights under collective bargaining agreements?

Which of the following is true about individual union members' grievances?

Which of the following is true of grievance mediation?

Which of the following is true about the grievance procedure?

Introduction

The Evolution of American Labor

Employment Law and Federal Agencies

Union Structure and Government

Unions: Member and Leader Attitudes, Behaviors, and Political Activities

Union Organizing Campaigns

Union Avoidance: Rationale,Strategies,and Practices

The Environment for Bargaining

Wage and Benefit Issues in Bargaining

Nonwage Issues in Bargaining

Contract Negotiations

Impasses and Their Resolution

Union-Management Cooperation

Grievance Arbitration

Public Sector Labor Relations

A Survey of Labor Relations in Market Economies

Filters