Question 1

When do settlements take longer?

Accepted Answer

A)  When bargaining units are small 
B)  When the union does not require written grievances 
C)  When both parties follow procedures closely 
D)  When a supervisor's contractual knowledge is high 
A)  When bargaining units are small 
B)  When the union does not require written grievances 
C)  When both parties follow procedures closely 
D)  When a supervisor's contractual knowledge is high

Question 2

How does fractional bargaining pose problems for the union?

Accepted Answer

Fractional bargaining occasionally poses

Question 3

When an employee has repeatedly breached rules and been disciplined and the employee's behavior does not change,employers and unions may implement a _____ in an attempt to save the employee's job.

Accepted Answer

A)  last chance agreement 
B)  preliminary agreement 
C)  verbal agreement 
D)  live agreement 
A)  last chance agreement 
B)  preliminary agreement 
C)  verbal agreement 
D)  live agreement

Question 4

_____ grievances most often concern promotions,layoffs,transfers,and shift assignments.

Accepted Answer

A)  Discipline 
B)  Incentive based 
C)  Working condition 
D)  Personnel assignment 
A)  Discipline 
B)  Incentive based 
C)  Working condition 
D)  Personnel assignment

Question 5

Stewards who resolve grievances at lower levels are less frequently reelected.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is a principle derived from Supreme Court decisions on fair representation?

Accepted Answer

A)  Employees do not have the right to have contract terms enforced to their benefit. 
B)  An employee has the right to insist on a personal interpretation of a contract term. 
C)  Individuals can require that a union process a grievance to arbitration. 
D)  Individuals should have a grievance decided on its own merits. 
A)  Employees do not have the right to have contract terms enforced to their benefit. 
B)  An employee has the right to insist on a personal interpretation of a contract term. 
C)  Individuals can require that a union process a grievance to arbitration. 
D)  Individuals should have a grievance decided on its own merits.

Question 7

PowerTools provides cafeteria food services below cost to its workers.Faced with cost reduction pressures,the company was forced to close the cafeteria.The employee union protested this move even though there was no mention in the contract about providing food services.This is an example of a(n)_____ issue.

Accepted Answer

A)  work assignment 
B)  outsourcing 
C)  subcontracting 
D)  past practice 
A)  work assignment 
B)  outsourcing 
C)  subcontracting 
D)  past practice

Question 8

What tools do employers have to counteract a wildcat strike?

Accepted Answer

If the strike was over an unfair labor p

Question 9

Personnel assignment grievances most often concern which job classification is entitled to perform certain work.

Accepted Answer

A) True 
 B)False

Question 10

The industrial relations (IR)representative has the power to apply and create precedents in grievance procedures in routine situations.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is true about stewards?

Accepted Answer

A)  The steward's personality has no role in grievance resolution. 
B)  In large plants,the steward has an advantage over the supervisor. 
C)  Higher grievance rates are related to experienced stewards. 
D)  Stewards never solicit grievances looking for potential contract violations. 
A)  The steward's personality has no role in grievance resolution. 
B)  In large plants,the steward has an advantage over the supervisor. 
C)  Higher grievance rates are related to experienced stewards. 
D)  Stewards never solicit grievances looking for potential contract violations.

Question 12

______ is the term applied to the vigor and equality of the union's advocacy,not necessarily its competence.

Accepted Answer

A)  Grievance mediation 
B)  Fractional bargaining 
C)  Fair representation 
D)  Umpiring 
A)  Grievance mediation 
B)  Fractional bargaining 
C)  Fair representation 
D)  Umpiring

Question 13

When management and union representatives approach grievance resolution in a cooperative relationship,they are better able to achieve _____.

Accepted Answer

A)  zero-sum solutions 
B)  closed-minded solutions 
C)  integrative resolutions 
D)  distributive resolutions 
A)  zero-sum solutions 
B)  closed-minded solutions 
C)  integrative resolutions 
D)  distributive resolutions

Question 14

Which of the following is true about methods of dispute resolution?

Accepted Answer

A)  Strikes are used by the union to pressure management to grant requested relief,except in situations where a no-strike clause has not been negotiated. 
B)  Strikes are least likely where time is of the essence. 
C)  Unions in the building trades usually avail themselves of arbitration due to the short periods their members work for a given employer. 
D)  Arbitration is used sparingly by both parties. 
A)  Strikes are used by the union to pressure management to grant requested relief,except in situations where a no-strike clause has not been negotiated. 
B)  Strikes are least likely where time is of the essence. 
C)  Unions in the building trades usually avail themselves of arbitration due to the short periods their members work for a given employer. 
D)  Arbitration is used sparingly by both parties.

Question 15

What are project labor agreements?

Accepted Answer

Since the 1980s building trades unions a

Question 16

In conventional contract administration,the management takes the initiative in contract administration.

Accepted Answer

A) True 
 B)False

Question 17

Personnel assignment grievances most often concern _____.

Accepted Answer

A)  LCAs 
B)  promotions 
C)  discipline 
D)  incentives 
A)  LCAs 
B)  promotions 
C)  discipline 
D)  incentives

Question 18

What is outsourcing?

Accepted Answer

Outsourcing is a form of subcontracting.

Question 19

According to Supreme Court rulings on fair representation,individuals can require that a union process a grievance to arbitration.

Accepted Answer

A) True 
 B)False

Question 20

Most contracts forbid supervisors to perform production work except when _____.

Accepted Answer

A)  the union asks him to do so 
B)  the supervisor can perform the work more efficiently 
C)  an employee is absent 
D)  demonstrating the job to a new employee 
A)  the union asks him to do so 
B)  the supervisor can perform the work more efficiently 
C)  an employee is absent 
D)  demonstrating the job to a new employee

When do settlements take longer?

How does fractional bargaining pose problems for the union?

When an employee has repeatedly breached rules and been disciplined and the employee's behavior does not change,employers and unions may implement a _____ in an attempt to save the employee's job.

_____ grievances most often concern promotions,layoffs,transfers,and shift assignments.

Stewards who resolve grievances at lower levels are less frequently reelected.

Which of the following is a principle derived from Supreme Court decisions on fair representation?

What tools do employers have to counteract a wildcat strike?

Personnel assignment grievances most often concern which job classification is entitled to perform certain work.

The industrial relations (IR)representative has the power to apply and create precedents in grievance procedures in routine situations.

Which of the following is true about stewards?

______ is the term applied to the vigor and equality of the union's advocacy,not necessarily its competence.

When management and union representatives approach grievance resolution in a cooperative relationship,they are better able to achieve _____.

Which of the following is true about methods of dispute resolution?

What are project labor agreements?

In conventional contract administration,the management takes the initiative in contract administration.

Personnel assignment grievances most often concern _____.

What is outsourcing?

According to Supreme Court rulings on fair representation,individuals can require that a union process a grievance to arbitration.

Most contracts forbid supervisors to perform production work except when _____.

Introduction

The Evolution of American Labor

Employment Law and Federal Agencies

Union Structure and Government

Unions: Member and Leader Attitudes, Behaviors, and Political Activities

Union Organizing Campaigns

Union Avoidance: Rationale,Strategies,and Practices

The Environment for Bargaining

Wage and Benefit Issues in Bargaining

Nonwage Issues in Bargaining

Contract Negotiations

Impasses and Their Resolution

Union-Management Cooperation

Grievance Arbitration

Public Sector Labor Relations

A Survey of Labor Relations in Market Economies

Filters

Exam 14: Contract Administration

When do settlements take longer?

How does fractional bargaining pose problems for the union?

When an employee has repeatedly breached rules and been disciplined and the employee's behavior does not change,employers and unions may implement a _____ in an attempt to save the employee's job.

_____ grievances most often concern promotions,layoffs,transfers,and shift assignments.

Stewards who resolve grievances at lower levels are less frequently reelected.

Which of the following is a principle derived from Supreme Court decisions on fair representation?

What tools do employers have to counteract a wildcat strike?

Personnel assignment grievances most often concern which job classification is entitled to perform certain work.

The industrial relations (IR)representative has the power to apply and create precedents in grievance procedures in routine situations.

Which of the following is true about stewards?

______ is the term applied to the vigor and equality of the union's advocacy,not necessarily its competence.

When management and union representatives approach grievance resolution in a cooperative relationship,they are better able to achieve _____.

Which of the following is true about methods of dispute resolution?

What are project labor agreements?

In conventional contract administration,the management takes the initiative in contract administration.

Personnel assignment grievances most often concern _____.

What is outsourcing?

According to Supreme Court rulings on fair representation,individuals can require that a union process a grievance to arbitration.

Most contracts forbid supervisors to perform production work except when _____.

Introduction

The Evolution of American Labor

Employment Law and Federal Agencies

Union Structure and Government

Unions: Member and Leader Attitudes, Behaviors, and Political Activities

Union Organizing Campaigns

Union Avoidance: Rationale,Strategies,and Practices

The Environment for Bargaining

Wage and Benefit Issues in Bargaining

Nonwage Issues in Bargaining

Contract Negotiations

Impasses and Their Resolution

Union-Management Cooperation

Grievance Arbitration

Public Sector Labor Relations

A Survey of Labor Relations in Market Economies

Filters