Question 1

The Theory Y style of management focuses on physiological and security needs.

Accepted Answer

A) True 
 B)False

Question 2

Which motivational theories are in use at Eagle?

Accepted Answer

Eagle uses expectancy theory in combinat

Question 3

The Hawthorne Studies earned their name because they were conducted by Mr.Hawthorne.

Accepted Answer

A) True 
 B)False

Question 4

A ______ is the difference between a desired state and an actual state,while a _______ is the satisfaction of some need.

Accepted Answer

A)  problem;morale 
B)  motivation;goal 
C)  need;morale 
D)  need;goal 
E)  goal;need 
A)  problem;morale 
B)  motivation;goal 
C)  need;morale 
D)  need;goal 
E)  goal;need

Question 5

What is expectancy theory?

Accepted Answer

Psychologist Victor Vroom described expe

Question 6

When explaining employee motivation through Herzberg's two-factor theory,all of the following represent motivational factors except

Accepted Answer

A)  wages. 
B)  achievement. 
C)  recognition. 
D)  responsibility. 
E)  advancement. 
A)  wages. 
B)  achievement. 
C)  recognition. 
D)  responsibility. 
E)  advancement.

Question 7

The Hawthorne studies on motivation revealed that employees respond to the attention they receive from superiors more than from changing physical work conditions.

Accepted Answer

A) True 
 B)False

Question 8

Anand believes that he can get some extra work completed before the deadline by withholding his workers' vacation schedules until the job is completed.Anand could be described as

Accepted Answer

A)  a Theory X manager,according to McGregor. 
B)  a Theory Y manager,according to McGregor. 
C)  a Theory Z manager,according to Ouchi. 
D)  a highly efficient manager. 
E)  a person concerned about morale. 
A)  a Theory X manager,according to McGregor. 
B)  a Theory Y manager,according to McGregor. 
C)  a Theory Z manager,according to Ouchi. 
D)  a highly efficient manager. 
E)  a person concerned about morale.

Question 9

Frederick Taylor

Accepted Answer

A)  analyzed jobs to improve efficiency. 
B)  used special bonuses for workers. 
C)  proposed free tuition programs to motivate workers. 
D)  assumed workers knew the best way to do the job. 
E)  proposed health insurance benefits for workers. 
A)  analyzed jobs to improve efficiency. 
B)  used special bonuses for workers. 
C)  proposed free tuition programs to motivate workers. 
D)  assumed workers knew the best way to do the job. 
E)  proposed health insurance benefits for workers.

Question 10

Herzberg's motivational factors directly correspond to Maslow's physiological and security needs.

Accepted Answer

A) True 
 B)False

Question 11

The higher-level goals in Maslow's hierarchy and the motivational factors identified by Herzberg are important in motivating employees to work harder.

Accepted Answer

A) True 
 B)False

Question 12

Maslow's hierarchy is important to managers because

Accepted Answer

A)  it is an economic motivator. 
B)  workers won't be motivated to contribute to the organization's goals until their basic needs are met. 
C)  it debunked Hawthorne's theory of motivation. 
D)  workers are able to satisfy higher needs and forget about the lower levels,which are costly. 
E)  it is efficient. 
A)  it is an economic motivator. 
B)  workers won't be motivated to contribute to the organization's goals until their basic needs are met. 
C)  it debunked Hawthorne's theory of motivation. 
D)  workers are able to satisfy higher needs and forget about the lower levels,which are costly. 
E)  it is efficient.

Question 13

According to Herzberg,managers should focus on fulfilling employees' higher-level needs by providing opportunities for achievement,involvement,and advancement.

Accepted Answer

A) True 
 B)False

Question 14

According to Herzberg's two-factor theory,all of the following represent hygiene factors except

Accepted Answer

A)  comfortable working conditions. 
B)  fair company policies. 
C)  adequate wages. 
D)  responsibility. 
E)  job security. 
A)  comfortable working conditions. 
B)  fair company policies. 
C)  adequate wages. 
D)  responsibility. 
E)  job security.

Question 15

Positive rewards for acceptable behavior tend to be more effective in the long run than negative punishments for unacceptable behavior.

Accepted Answer

A) True 
 B)False

The Theory Y style of management focuses on physiological and security needs.

Which motivational theories are in use at Eagle?

The Hawthorne Studies earned their name because they were conducted by Mr.Hawthorne.

A is the difference between a desired state and an actual state,while a _ is the satisfaction of some need.

What is expectancy theory?

When explaining employee motivation through Herzberg's two-factor theory,all of the following represent motivational factors except

The Hawthorne studies on motivation revealed that employees respond to the attention they receive from superiors more than from changing physical work conditions.

Anand believes that he can get some extra work completed before the deadline by withholding his workers' vacation schedules until the job is completed.Anand could be described as

Frederick Taylor

Herzberg's motivational factors directly correspond to Maslow's physiological and security needs.

The higher-level goals in Maslow's hierarchy and the motivational factors identified by Herzberg are important in motivating employees to work harder.

Maslow's hierarchy is important to managers because

According to Herzberg,managers should focus on fulfilling employees' higher-level needs by providing opportunities for achievement,involvement,and advancement.

According to Herzberg's two-factor theory,all of the following represent hygiene factors except

Positive rewards for acceptable behavior tend to be more effective in the long run than negative punishments for unacceptable behavior.

The Dynamics of Business and Economics

Business Ethics and Social Responsibility

Business in a Borderless World

Options for Organizing Business

Small Business, entrepreneurship, and Franchising

The Nature of Management

Organization, teamwork, and Communication

Managing Service and Manufacturing Operations

Managing Human Resources

Customer-Driven Marketing

Dimensions of Marketing Strategy

Digital Marketing and Social Networking

Accounting and Financial Statements

Money and the Financial System

Financial Management and Securities Markets

Filters

Exam 9: Motivating the Workforce

The Theory Y style of management focuses on physiological and security needs.

Which motivational theories are in use at Eagle?

The Hawthorne Studies earned their name because they were conducted by Mr.Hawthorne.

A ______ is the difference between a desired state and an actual state,while a _______ is the satisfaction of some need.

What is expectancy theory?

When explaining employee motivation through Herzberg's two-factor theory,all of the following represent motivational factors except

The Hawthorne studies on motivation revealed that employees respond to the attention they receive from superiors more than from changing physical work conditions.

Anand believes that he can get some extra work completed before the deadline by withholding his workers' vacation schedules until the job is completed.Anand could be described as

Frederick Taylor

Herzberg's motivational factors directly correspond to Maslow's physiological and security needs.

The higher-level goals in Maslow's hierarchy and the motivational factors identified by Herzberg are important in motivating employees to work harder.

Maslow's hierarchy is important to managers because

According to Herzberg,managers should focus on fulfilling employees' higher-level needs by providing opportunities for achievement,involvement,and advancement.

According to Herzberg's two-factor theory,all of the following represent hygiene factors except

Positive rewards for acceptable behavior tend to be more effective in the long run than negative punishments for unacceptable behavior.

The Dynamics of Business and Economics

Business Ethics and Social Responsibility

Business in a Borderless World

Options for Organizing Business

Small Business, entrepreneurship, and Franchising

The Nature of Management

Organization, teamwork, and Communication

Managing Service and Manufacturing Operations

Managing Human Resources

Customer-Driven Marketing

Dimensions of Marketing Strategy

Digital Marketing and Social Networking

Accounting and Financial Statements

Money and the Financial System

Financial Management and Securities Markets

Filters

A is the difference between a desired state and an actual state,while a _ is the satisfaction of some need.