Question 1

Theories X and Y are most closely associated with

Accepted Answer

A)  Abraham Maslow. 
B)  Frederick Herzberg. 
C)  Douglas McGregor. 
D)  Elton Mayo. 
E)  William Ouchi. 
A)  Abraham Maslow. 
B)  Frederick Herzberg. 
C)  Douglas McGregor. 
D)  Elton Mayo. 
E)  William Ouchi.

Question 2

Early management theorists thought money was employees' primary motivation.

Accepted Answer

A) True 
 B)False

Question 3

A compressed workweek is

Accepted Answer

A)  a system that allows employees to choose their starting and ending times as long as they are at work during a specified core time. 
B)  when two people do one job. 
C)  when a company shortens the workweek of all employees by a few hours to avoid layoffs. 
D)  a four-day or shorter period during which employees work only 25 hours. 
E)  a four-day or shorter period in which employees work 40 hours. 
A)  a system that allows employees to choose their starting and ending times as long as they are at work during a specified core time. 
B)  when two people do one job. 
C)  when a company shortens the workweek of all employees by a few hours to avoid layoffs. 
D)  a four-day or shorter period during which employees work only 25 hours. 
E)  a four-day or shorter period in which employees work 40 hours.

Question 4

The Hawthorne Studies found that money was the primary motivator of employees.

Accepted Answer

A) True 
 B)False

Question 5

What did the Hawthorne studies reveal?

Accepted Answer

A)  That money is truly the only motivator 
B)  That changing physical conditions will improve employee productivity 
C)  That supervisors should view their employees as unmotivated individuals who must be forced to do their jobs 
D)  That managers who understand the needs,beliefs,and expectations of people will have the greatest success motivating workers 
E)  That nothing will motivate an employee who is unmotivated to work 
A)  That money is truly the only motivator 
B)  That changing physical conditions will improve employee productivity 
C)  That supervisors should view their employees as unmotivated individuals who must be forced to do their jobs 
D)  That managers who understand the needs,beliefs,and expectations of people will have the greatest success motivating workers 
E)  That nothing will motivate an employee who is unmotivated to work

Question 6

Expectancy theory suggests that managers do not need to show employees that they can obtain things they want.

Accepted Answer

A) True 
 B)False

Question 7

The birth of the study of human relations can be traced to

Accepted Answer

A)  research conducted by Mayo and Hawthorne. 
B)  Maslow's Hierarchy of Needs. 
C)  Herzberg's study of hygiene and motivation factors. 
D)  McGregor's Theory X and Theory Y. 
E)  time and motion studies conducted by Frederick W.Taylor and Frank and Lillian Gilbreth. 
A)  research conducted by Mayo and Hawthorne. 
B)  Maslow's Hierarchy of Needs. 
C)  Herzberg's study of hygiene and motivation factors. 
D)  McGregor's Theory X and Theory Y. 
E)  time and motion studies conducted by Frederick W.Taylor and Frank and Lillian Gilbreth.

Question 8

What were the Hawthorne Studies?

Accepted Answer

While trying to determine what physical

Question 9

Intrinsic rewards are benefits and recognition you receive from someone else.

Accepted Answer

A) True 
 B)False

Question 10

While trying to determine the effects of lighting and noise on workers' productivity,which of the following found that social and psychological factors could significantly affect productivity?B.F.Skinner Elton Mayo and a team of researchers from Harvard University wanted to determine what physical conditions in the workplace-such as light and noise levels-would stimulate employees to be most productive.

Accepted Answer

A)  Frederick Taylor 
B)  Elton Mayo 
C)  Abraham Maslow 
D)  Victor Vroom 
A)  Frederick Taylor 
B)  Elton Mayo 
C)  Abraham Maslow 
D)  Victor Vroom

Question 11

High morale is likely to result in

Accepted Answer

A)  employee loyalty. 
B)  recruitment. 
C)  absenteeism. 
D)  desires. 
E)  expertise. 
A)  employee loyalty. 
B)  recruitment. 
C)  absenteeism. 
D)  desires. 
E)  expertise.

Question 12

Managers who ascribe to Theory Y assume that people like and want to work and that people will seek out responsibilities if provided with the proper conditions.

Accepted Answer

A) True 
 B)False

Question 13

To achieve organizational objectives,employees must have the ability,tools,and which of the following to perform their jobs?

Accepted Answer

A)  Time 
B)  Apathy 
C)  Sense of humor 
D)  Motivation 
E)  Management 
A)  Time 
B)  Apathy 
C)  Sense of humor 
D)  Motivation 
E)  Management

Question 14

Flextime is associated with a number of benefits.One of the more unexpected ones is

Accepted Answer

A)  better communication between managers and employees. 
B)  less commuter traffic and congestion. 
C)  more physical activity and better sleeping habits. 
D)  greater productivity in operations management. 
E)  more efficiency. 
A)  better communication between managers and employees. 
B)  less commuter traffic and congestion. 
C)  more physical activity and better sleeping habits. 
D)  greater productivity in operations management. 
E)  more efficiency.

Question 15

Job rotation allows employees to move from one job to another in an effort to relieve the boredom that is often associated with job specialization.

Accepted Answer

A) True 
 B)False

Question 16

An inner drive that directs behavior toward objectives is called

Accepted Answer

A)  a goal. 
B)  a need. 
C)  motivation. 
D)  morale. 
E)  an incentive. 
A)  a goal. 
B)  a need. 
C)  motivation. 
D)  morale. 
E)  an incentive.

Question 17

What is the value of getting employees to compete against a goal instead of against one another?

Accepted Answer

Competing against a goal instead of agai

Question 18

A manager who thinks that workers dislike and avoid work has what Douglas McGregor labeled Theory Y assumptions about people.

Accepted Answer

A) True 
 B)False

Question 19

What are the five basic needs of human beings as theorized by Abraham Maslow?

Accepted Answer

Maslow theorized that the five

Question 20

Mary called her work group together and presented a problem to them: They need to accomplish some extra work in less time than usual.Her employees suggest a plan for handling the situation,and she accepts it.According to McGregor's Theory,Mary could be described as

Accepted Answer

A)  a Theory X manager. 
B)  a Theory Y manager. 
C)  a pushover. 
D)  negligent. 
E)  a company person. 
A)  a Theory X manager. 
B)  a Theory Y manager. 
C)  a pushover. 
D)  negligent. 
E)  a company person.

Theories X and Y are most closely associated with

Early management theorists thought money was employees' primary motivation.

A compressed workweek is

The Hawthorne Studies found that money was the primary motivator of employees.

What did the Hawthorne studies reveal?

Expectancy theory suggests that managers do not need to show employees that they can obtain things they want.

The birth of the study of human relations can be traced to

What were the Hawthorne Studies?

Intrinsic rewards are benefits and recognition you receive from someone else.

High morale is likely to result in

Managers who ascribe to Theory Y assume that people like and want to work and that people will seek out responsibilities if provided with the proper conditions.

To achieve organizational objectives,employees must have the ability,tools,and which of the following to perform their jobs?

Flextime is associated with a number of benefits.One of the more unexpected ones is

Job rotation allows employees to move from one job to another in an effort to relieve the boredom that is often associated with job specialization.

An inner drive that directs behavior toward objectives is called

What is the value of getting employees to compete against a goal instead of against one another?

A manager who thinks that workers dislike and avoid work has what Douglas McGregor labeled Theory Y assumptions about people.

What are the five basic needs of human beings as theorized by Abraham Maslow?

Mary called her work group together and presented a problem to them: They need to accomplish some extra work in less time than usual.Her employees suggest a plan for handling the situation,and she accepts it.According to McGregor's Theory,Mary could be described as

The Dynamics of Business and Economics

Business Ethics and Social Responsibility

Business in a Borderless World

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The Nature of Management

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Exam 9: Motivating the Workforce

Theories X and Y are most closely associated with

Early management theorists thought money was employees' primary motivation.

A compressed workweek is

The Hawthorne Studies found that money was the primary motivator of employees.

What did the Hawthorne studies reveal?

Expectancy theory suggests that managers do not need to show employees that they can obtain things they want.

The birth of the study of human relations can be traced to

What were the Hawthorne Studies?

Intrinsic rewards are benefits and recognition you receive from someone else.

High morale is likely to result in

Managers who ascribe to Theory Y assume that people like and want to work and that people will seek out responsibilities if provided with the proper conditions.

To achieve organizational objectives,employees must have the ability,tools,and which of the following to perform their jobs?

Flextime is associated with a number of benefits.One of the more unexpected ones is

Job rotation allows employees to move from one job to another in an effort to relieve the boredom that is often associated with job specialization.

An inner drive that directs behavior toward objectives is called

What is the value of getting employees to compete against a goal instead of against one another?

A manager who thinks that workers dislike and avoid work has what Douglas McGregor labeled Theory Y assumptions about people.

What are the five basic needs of human beings as theorized by Abraham Maslow?

Mary called her work group together and presented a problem to them: They need to accomplish some extra work in less time than usual.Her employees suggest a plan for handling the situation,and she accepts it.According to McGregor's Theory,Mary could be described as

The Dynamics of Business and Economics

Business Ethics and Social Responsibility

Business in a Borderless World

Options for Organizing Business

Small Business, entrepreneurship, and Franchising

The Nature of Management

Organization, teamwork, and Communication

Managing Service and Manufacturing Operations

Managing Human Resources

Customer-Driven Marketing

Dimensions of Marketing Strategy

Digital Marketing and Social Networking

Accounting and Financial Statements

Money and the Financial System

Financial Management and Securities Markets

Filters