Exam 11: Strategic Leadership and Change Management

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Strategy evaluation has been described as the most important and most difficult part of the strategic management process.

(True/False)
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In our business,the environment changes very quickly.Therefore,we have to constantly monitor it for emerging opportunities and threats. This statement is characteristic of which type of leader?  Explain your answer

(Multiple Choice)
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Companies develop either financial objectives or strategic objectives; but usually not both.

(True/False)
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The link between leadership and ________ was established in the 1960's.

(Multiple Choice)
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All of the following are recommendations leaders can employ for minimizing resistance to change,EXCEPT:

(Multiple Choice)
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Effective change agents must be good listeners.

(True/False)
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Customer value is the ratio of costs in the present to benefits in the future.

(True/False)
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Strategic ____ is the process of providing the direction and inspiration necessary to create and implement a firm's vision,mission,and strategies to achieve organizational objectives.

(Multiple Choice)
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I am concerned that our technology is not keeping up with the latest technological trends and our culture is not aligned with strategy. This statement is characteristic of which type of leader? 

(Multiple Choice)
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To insure successful change execution,effective leaders stay engaged and continue to articulate a compelling reason for change.

(True/False)
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Ultimately,organizational change is about changing the profit margin of the organization.

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Microsoft: A personal computer on every desk in every home. This statement is best described by which part of the strategic management process?  

(Multiple Choice)
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A vision statement specifies an organization's present purpose - its marketing niche,product/services offered,operating principles,and business model.

(True/False)
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Which of the following is NOT one of the stages in Lewin's classic theory of planned change?

(Multiple Choice)
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Objectives are the desired immediate outcomes top management dictates to employees.

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To reduce employees' resistance to change,leaders need to pay attention to five P's,which include all of the following EXCEPT:

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Describe the relevance of analyzing an organization's internal and external environment as part of strategy formulation.

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All of the following are events that may trigger the need for change EXCEPT:

(Multiple Choice)
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To reduce or eliminate resistance to change,effective leaders communicate the need and urgency for change to just top management.

(True/False)
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Cultural inertia is a rigid,outdated culture that works against anything new or different from the status quo.

(True/False)
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