Exam 10: Being an Effective Project Manager

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Which of the following is NOT one of the aspects of leading by example?

(Multiple Choice)
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Customers define the scope of the project, and ultimately, project success rests in their satisfaction.

(True/False)
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Relationship-related currencies deal with the extent to which we can help others feel a sense of importance and personal worth by sharing tasks that increase their skills and abilities.

(True/False)
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To provide greater clarity to business ethics, many companies and professional groups

(Multiple Choice)
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One of the ways to allow others to build trust in you is to

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The outer ring in the network of relationships for project managers includes all of the following EXCEPT

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Delivering accurate information is just as important as delivering bad news to a stakeholder.

(True/False)
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A highly visible, interactive management style is when the project manager's behavior symbolizes how other people should work on the project.This is called __________ by example.

(Short Answer)
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_________-related currencies derive from people's burning desire to make a difference and add meaning to their lives.

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A well-defined project that encounters no significant surprises would require little

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Once project managers have proven their _________ to upper management, senior management is much more receptive to their challenges and requests.

(Short Answer)
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In terms of commonly traded organizational currencies, sharing personnel, undertaking unwanted tasks, and providing technical knowledge are examples of ______-related currencies.

(Multiple Choice)
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Using properly established and well maintained professional relationships within a project, a project manager can be the __________ for information on the project.

(Short Answer)
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Experienced project managers recognize the need to build relationships before they need them.Why is this important?

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A successful project manager must build a cooperative, mutually beneficial network generally governed by the law of reciprocity.

(True/False)
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Identify two ways a project manager can manage "upward relationships."

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Being the focal point of information allows the project manager to have the information available to them to appropriately manage expectations on a project.

(True/False)
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Management is about coping with complexity; ________ is about coping with change.

(Short Answer)
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The second ring in the network of relationships for project managers includes all of the following EXCEPT

(Multiple Choice)
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When project managers have a can-do attitude and when they are able to maintain a positive attitude during a dismal day and keep others' attention positive as well, they are demonstrating ___________.

(Short Answer)
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