Question 1

Point-counterpoint is a decision-making technique in which people are assigned to express competing points of view.

Accepted Answer

A) True 
 B)False

Question 2

Justifying past decisions is a common bias of managers.

Accepted Answer

A) True 
 B)False

Question 3

The political model consists of vague problems and goals, limited information about alternatives and their outcomes, and a satisficing choice for resolving problem using intuition.

Accepted Answer

A) True 
 B)False

Question 4

People with a(n) ____ style usually are concerned with the personal development of others and may make decisions that help others achieve their goals.

Accepted Answer

A)  classical 
B)  analytic 
C)  logical 
D)  behavioral 
E)  conceptual 
A)  classical 
B)  analytic 
C)  logical 
D)  behavioral 
E)  conceptual

Question 5

List and describe the four basic assumptions of the political model.

Accepted Answer

(1) Organizations are made up of groups

Question 6

Decision making is easy, given that everybody makes decisions everyday.

Accepted Answer

A) True 
 B)False

Question 7

Satisficing behavior occurs when we choose the first solution alternative that satisfies minimal decision criteria regardless of whether better solutions are expected to exist.

Accepted Answer

A) True 
 B)False

Question 8

Two area banks, Bank A and Bank B, decided to merge their operations. This is an example of a

Accepted Answer

A)  programmed decision. 
B)  nonprogrammed decision. 
C)  decision rule. 
D)  structured decision. 
E)  bad community decision. 
A)  programmed decision. 
B)  nonprogrammed decision. 
C)  decision rule. 
D)  structured decision. 
E)  bad community decision.

Question 9

____ has the highest possibility of failure.

Accepted Answer

A)  The conditions of certainty 
B)  The conditions of ambiguity 
C)  The conditions of uncertainty 
D)  The conditions of risk 
E)  All of these 
A)  The conditions of certainty 
B)  The conditions of ambiguity 
C)  The conditions of uncertainty 
D)  The conditions of risk 
E)  All of these

Question 10

The ____ model of decision making is most valuable when applied to ____.

Accepted Answer

A)  administrative, programmed decisions 
B)  classical, nonprogrammed decisions 
C)  classical, programmed decisions 
D)  classical, ambiguous decisions 
E)  administrative, structured decisions 
A)  administrative, programmed decisions 
B)  classical, nonprogrammed decisions 
C)  classical, programmed decisions 
D)  classical, ambiguous decisions 
E)  administrative, structured decisions

Question 11

____________________ decisions involve situations that have occurred often enough to enable decision rules to be developed and applied in the future.

Accepted Answer

The answer of ____________________ decisions involve situations that have occurred...

Question 12

A(n) ____________________ occurs when organizational accomplishment is less than established goals.

Accepted Answer

The answer of A(n) ____________________ occurs when organizational accomplishment is...

Question 13

Which of the following means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable?

Accepted Answer

A)  Certainty 
B)  Risk 
C)  Uncertainty 
D)  Ambiguity 
E)  Brainstorming 
A)  Certainty 
B)  Risk 
C)  Uncertainty 
D)  Ambiguity 
E)  Brainstorming

Question 14

Uncertainty is by far the most difficult decision situation.

Accepted Answer

A) True 
 B)False

Question 15

____________________ represents a quick apprehension of a decision situation based on past experience but without conscious thought.

Accepted Answer

The answer of ____________________ represents a quick apprehension of a...

Question 16

Briefly describe the four major personal decision styles.

Accepted Answer

Directive, analytica

Question 17

Associated with the condition of ____ is the lowest possibility of failure.

Accepted Answer

A)  ambiguity 
B)  uncertainty 
C)  certainty 
D)  risk 
E)  all of these 
A)  ambiguity 
B)  uncertainty 
C)  certainty 
D)  risk 
E)  all of these

Question 18

Bierderlack has a policy that states that more than three absences in a six-month period shall result in a suspension. Colleen, the manager, has just decided to suspend one of her shift employees for violating this policy. This is an example of

Accepted Answer

A)  a programmed decision. 
B)  a nonprogrammed decision. 
C)  an insignificant decision. 
D)  poor management. 
E)  personal grudge. 
A)  a programmed decision. 
B)  a nonprogrammed decision. 
C)  an insignificant decision. 
D)  poor management. 
E)  personal grudge.

Question 19

The best alternative is the one in which the solution best fits the overall goals and values of the organization and achieves the desired results using the fewest resources.

Accepted Answer

A) True 
 B)False

Question 20

Explain the difference between programmed and nonprogrammed decisions and give an example of each.

Accepted Answer

Programmed decisions involve situations

Point-counterpoint is a decision-making technique in which people are assigned to express competing points of view.

Justifying past decisions is a common bias of managers.

The political model consists of vague problems and goals, limited information about alternatives and their outcomes, and a satisficing choice for resolving problem using intuition.

People with a(n) ____ style usually are concerned with the personal development of others and may make decisions that help others achieve their goals.

List and describe the four basic assumptions of the political model.

Decision making is easy, given that everybody makes decisions everyday.

Satisficing behavior occurs when we choose the first solution alternative that satisfies minimal decision criteria regardless of whether better solutions are expected to exist.

Two area banks, Bank A and Bank B, decided to merge their operations. This is an example of a

____ has the highest possibility of failure.

The model of decision making is most valuable when applied to .

____________________ decisions involve situations that have occurred often enough to enable decision rules to be developed and applied in the future.

A(n) ____________________ occurs when organizational accomplishment is less than established goals.

Which of the following means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable?

Uncertainty is by far the most difficult decision situation.

____________________ represents a quick apprehension of a decision situation based on past experience but without conscious thought.

Briefly describe the four major personal decision styles.

Associated with the condition of ____ is the lowest possibility of failure.

Bierderlack has a policy that states that more than three absences in a six-month period shall result in a suspension. Colleen, the manager, has just decided to suspend one of her shift employees for violating this policy. This is an example of

The best alternative is the one in which the solution best fits the overall goals and values of the organization and achieves the desired results using the fewest resources.

Explain the difference between programmed and nonprogrammed decisions and give an example of each.

Innovative Management for Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

Filters

Exam 8: Managerial Decision Making

Point-counterpoint is a decision-making technique in which people are assigned to express competing points of view.

Justifying past decisions is a common bias of managers.

The political model consists of vague problems and goals, limited information about alternatives and their outcomes, and a satisficing choice for resolving problem using intuition.

People with a(n) ____ style usually are concerned with the personal development of others and may make decisions that help others achieve their goals.

List and describe the four basic assumptions of the political model.

Decision making is easy, given that everybody makes decisions everyday.

Satisficing behavior occurs when we choose the first solution alternative that satisfies minimal decision criteria regardless of whether better solutions are expected to exist.

Two area banks, Bank A and Bank B, decided to merge their operations. This is an example of a

____ has the highest possibility of failure.

The ____ model of decision making is most valuable when applied to ____.

____________________ decisions involve situations that have occurred often enough to enable decision rules to be developed and applied in the future.

A(n) ____________________ occurs when organizational accomplishment is less than established goals.

Which of the following means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable?

Uncertainty is by far the most difficult decision situation.

____________________ represents a quick apprehension of a decision situation based on past experience but without conscious thought.

Briefly describe the four major personal decision styles.

Associated with the condition of ____ is the lowest possibility of failure.

Bierderlack has a policy that states that more than three absences in a six-month period shall result in a suspension. Colleen, the manager, has just decided to suspend one of her shift employees for violating this policy. This is an example of

The best alternative is the one in which the solution best fits the overall goals and values of the organization and achieves the desired results using the fewest resources.

Explain the difference between programmed and nonprogrammed decisions and give an example of each.

Innovative Management for Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

Filters

The model of decision making is most valuable when applied to .