Exam 1: Innovative Management for Turbulent Times

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To perform effectively, all managers must possess conceptual, human, and technical skills, though the degree of each skill necessary at different levels of an organization may vary.

(True/False)
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The interpersonal roles performed by managers include figurehead, leader, and liaison.

(True/False)
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What is the role of the liaison?

(Multiple Choice)
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The degree to which an organization achieves a stated goal refers to

(Multiple Choice)
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One of the most striking change affecting organizations and management is technology.

(True/False)
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____ is the understanding of and proficiency in the performance of specific tasks.

(Multiple Choice)
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____________________ skill is the cognitive ability to see the organization as a whole and the relationship among its parts.

(Short Answer)
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____ are responsible for departments that perform a single task and have employees with similar training skills.

(Multiple Choice)
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Managerial activity is often characterized by routine, continuity, and lengthy time-frame.

(True/False)
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According to Mintzberg, which of these is an interpersonal role?

(Multiple Choice)
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Not-for-profit organizations, such as The Red Cross and the Girl Scouts, represent a major application of management talent.

(True/False)
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Only the top managers in organizations need conceptual skills since it involves planning.

(True/False)
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An organization is a social entity that is goal directed and deliberately structured.

(True/False)
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____ managers are responsible for departments that perform a single functional task and have employees with similar training and skills.

(Multiple Choice)
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Fortunately for managers, the disseminator and spokesperson roles are identical.

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Of all management duties, one of the things managers like the least is:

(Multiple Choice)
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In the ____________________ role, managers seek and receive information, scan periodicals and reports, and maintain personal contacts.

(Short Answer)
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Managers need a new approach that relies less on command and control and more on communication and coordination, in the new world of work.

(True/False)
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First line managers are the managers who have the responsibility for making the significant strategic policy decisions, often with staff managers assisting them in these decisions.

(True/False)
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All managers have to pay attention to costs and according to research, the best way to improve organizational effectiveness is by severe cost cutting.

(True/False)
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