Exam 13: Technology and Integrated Supply Management

Which is not an example of technology used in modern operations management?

For a bank,what would be an example of a back-office process?

The use of technology to improve services is very similar to the use of technology to improve manufacturing.

The cost of hardware normally composes the majority of a technology investment.

ERP packages are expensive to install,but they offer the ability to integrate all of a business's functions in one system.

Use of more advanced equipment generally allows companies to use workers with lower skill levels.

Technology has been used to push the line of visibility toward the back office.

Identify five examples of processing technologies.

Which is not an advantage of an ERP system?

What is a rule of thumb considering spending on technology?

Identify the major challenge of an ERP system.

Improvements in productivity and quality are generally a function of advances in technology.

Which of the following is not a risk that is often associated with investments in technology?

What separates the front-office from the back-office?

Because automated equipment reduces variability,technology is often the key to improving quality.

Which of the following is not an example of the operational improvements that often come from new process technologies?

Describe the bullwhip effect.

Companies that make decisions that appear to be in their own best interests can cause the bullwhip effect.

In what situation should industrial robots not be used?

What term describes the combination of several individual pieces of equipment that allows materials to be automatically loaded,unloaded,and shaped at machining centers equipped with CNC machine tools?