Question 1

Identify three goals of outsourcing a particular product or service.

Accepted Answer

The goals are to focus on the core busin

Question 2

Nokia makes mobile phones in plants around the world to serve a global customer base.Nokia is an example of what?

Accepted Answer

A) A horizontally integrated MNC 
B) A vertically integrated MNC 
C) A diversified MNC 
D) A virtually integrated MNC 
E) A modernized MNC 
A) A horizontally integrated MNC 
B) A vertically integrated MNC 
C) A diversified MNC 
D) A virtually integrated MNC 
E) A modernized MNC

Question 3

When did the "first era of globalization," characterized by rapid growth in international trade and investment,occur?

Accepted Answer

A) 18th century 
B) 19th century 
C) 20th century 
D) Before the 18th century 
E) After the 20th century 
A) 18th century 
B) 19th century 
C) 20th century 
D) Before the 18th century 
E) After the 20th century

Question 4

Customer service over the phone or Internet is commonly provided globally.

Accepted Answer

A) True 
 B)False

Question 5

In his book,Thomas Friedman identifies Wal-Mart as an example of a company that uses what very effectively to streamline item sales,distribution,logistics,and shipping?

Accepted Answer

A) Oil futures 
B) Technology 
C) Marketing leverage 
D) Clout with suppliers 
E) Personnel 
A) Oil futures 
B) Technology 
C) Marketing leverage 
D) Clout with suppliers 
E) Personnel

Question 6

Which of the following would not be a goal of outsourcing?

Accepted Answer

A) To focus on core strategies 
B) To reduce costs and improve functionality 
C) To improve competitiveness 
D) To improve flexibility 
E) Increasing control of production quality 
A) To focus on core strategies 
B) To reduce costs and improve functionality 
C) To improve competitiveness 
D) To improve flexibility 
E) Increasing control of production quality

Question 7

The only reason for global production of goods is to access cheaper labor and operating cost in developing nations.

Accepted Answer

A) True 
 B)False

Question 8

Outsourcing is the same as offshoring.

Accepted Answer

A) True 
 B)False

Question 9

Define the three approaches to global integration.

Accepted Answer

The first approach is adaptation.Its goa

Question 10

New product innovation is a business function that is difficult to globalize.

Accepted Answer

A) True 
 B)False

Question 11

Advances in technology,communication,and transportation since World War II has reduced the costs of trade and international production.

Accepted Answer

A) True 
 B)False

Question 12

Provide four reasons a company might have for exploring global production?

Accepted Answer

To gain access to cheaper labor and oper

Question 13

What is the most common reason for locating production facilities overseas?

Accepted Answer

A) Access to cheaper labor and operating costs 
B) Gain access to specific skills 
C) Access to additional resources 
D) Exposure to new markets 
E) Opportunity for financial incentives 
A) Access to cheaper labor and operating costs 
B) Gain access to specific skills 
C) Access to additional resources 
D) Exposure to new markets 
E) Opportunity for financial incentives

Question 14

Describe the difference between outsourcing and offshoring.

Accepted Answer

Outsourcing means to turn over all or pa

Question 15

What is one benefit of outsourcing?

Accepted Answer

A) Converts fixed costs into variable costs 
B) Increase costs 
C) Increases control 
D) Reduced transportation costs 
E) Decreased responsibility 
A) Converts fixed costs into variable costs 
B) Increase costs 
C) Increases control 
D) Reduced transportation costs 
E) Decreased responsibility

Question 16

A company explores global production for all the following reasons except when

Accepted Answer

A) Accessing cheaper labor costs. 
B) Accessing new markets. 
C) Accessing knowledge or skills. 
D) Accessing resources. 
E) All of these options are reasons. 
A) Accessing cheaper labor costs. 
B) Accessing new markets. 
C) Accessing knowledge or skills. 
D) Accessing resources. 
E) All of these options are reasons.

Question 17

A source factory is established to produce a specific item at low costs and has very limited capabilities.

Accepted Answer

A) True 
 B)False

Question 18

Outsourcing noncore activities allows firms to focus on the activities that they do best and improve the overall performance of the organization.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is not a factor that can contribute to a successful offshoring relationship?

Accepted Answer

A) People (knowledge,language) 
B) The product being delivered 
C) Technical infrastructure 
D) Client interface 
E) Business infrastructure 
A) People (knowledge,language) 
B) The product being delivered 
C) Technical infrastructure 
D) Client interface 
E) Business infrastructure

Question 20

Technology is increasingly allowing maintenance and monitoring of equipment from remote locations.

Accepted Answer

A) True 
 B)False

Identify three goals of outsourcing a particular product or service.

Nokia makes mobile phones in plants around the world to serve a global customer base.Nokia is an example of what?

When did the "first era of globalization," characterized by rapid growth in international trade and investment,occur?

Customer service over the phone or Internet is commonly provided globally.

In his book,Thomas Friedman identifies Wal-Mart as an example of a company that uses what very effectively to streamline item sales,distribution,logistics,and shipping?

Which of the following would not be a goal of outsourcing?

The only reason for global production of goods is to access cheaper labor and operating cost in developing nations.

Outsourcing is the same as offshoring.

Define the three approaches to global integration.

New product innovation is a business function that is difficult to globalize.

Advances in technology,communication,and transportation since World War II has reduced the costs of trade and international production.

Provide four reasons a company might have for exploring global production?

What is the most common reason for locating production facilities overseas?

Describe the difference between outsourcing and offshoring.

What is one benefit of outsourcing?

A company explores global production for all the following reasons except when

A source factory is established to produce a specific item at low costs and has very limited capabilities.

Outsourcing noncore activities allows firms to focus on the activities that they do best and improve the overall performance of the organization.

Which of the following is not a factor that can contribute to a successful offshoring relationship?

Technology is increasingly allowing maintenance and monitoring of equipment from remote locations.

Operations and Supply Chain Strategy

Quality Management

New Product Development

Process Design and Analysis

Forecasting

Independent Demand Inventory

Dependent Demand Inventory

Project Management

Optimization and Simulation Modeling

Capacity Planning

Quality Improvement Methods

Lean Enterprise

Technology and Integrated Supply Management

Filters

Exam 14: Global Supply Chain and Service Integration

Identify three goals of outsourcing a particular product or service.

Nokia makes mobile phones in plants around the world to serve a global customer base.Nokia is an example of what?

When did the "first era of globalization," characterized by rapid growth in international trade and investment,occur?

Customer service over the phone or Internet is commonly provided globally.

In his book,Thomas Friedman identifies Wal-Mart as an example of a company that uses what very effectively to streamline item sales,distribution,logistics,and shipping?

Which of the following would not be a goal of outsourcing?

The only reason for global production of goods is to access cheaper labor and operating cost in developing nations.

Outsourcing is the same as offshoring.

Define the three approaches to global integration.

New product innovation is a business function that is difficult to globalize.

Advances in technology,communication,and transportation since World War II has reduced the costs of trade and international production.

Provide four reasons a company might have for exploring global production?

What is the most common reason for locating production facilities overseas?

Describe the difference between outsourcing and offshoring.

What is one benefit of outsourcing?

A company explores global production for all the following reasons except when

A source factory is established to produce a specific item at low costs and has very limited capabilities.

Outsourcing noncore activities allows firms to focus on the activities that they do best and improve the overall performance of the organization.

Which of the following is not a factor that can contribute to a successful offshoring relationship?

Technology is increasingly allowing maintenance and monitoring of equipment from remote locations.

Operations and Supply Chain Strategy

Quality Management

New Product Development

Process Design and Analysis

Forecasting

Independent Demand Inventory

Dependent Demand Inventory

Project Management

Optimization and Simulation Modeling

Capacity Planning

Quality Improvement Methods

Lean Enterprise

Technology and Integrated Supply Management

Filters