Question 1

Teams work better when the organizational structure:

Accepted Answer

A)  organizes teams around specialized skills rather than work processes. 
B)  has many rules and policies for members to follow. 
C)  encourages interdependence with team members rather than through supervisors. 
D)  organizes teams around specialized skills, has many layers of management, AND encourages interaction with team members. 
E)  does not exist. 
A)  organizes teams around specialized skills rather than work processes. 
B)  has many rules and policies for members to follow. 
C)  encourages interdependence with team members rather than through supervisors. 
D)  organizes teams around specialized skills, has many layers of management, AND encourages interaction with team members. 
E)  does not exist.

Question 2

Production blocking causes team members to pay less attention to the conversation or to forget their own ideas.

Accepted Answer

A) True 
 B)False

Question 3

Trust occurs when we have positive expectations about another party's intentions and actions toward us in situations involving vulnerability.

Accepted Answer

A) True 
 B)False

Question 4

All teams exist to fulfill some purpose,either for the organization or for its members.

Accepted Answer

A) True 
 B)False

Question 5

The higher the level of task interdependence,the greater the need for individuals working alone than together in teams.

Accepted Answer

A) True 
 B)False

Question 6

Virtual teams are typically more effective when their members:

Accepted Answer

A)  are allowed to adopt technology that suits their needs at a particular time, rather than have it imposed upon them. 
B)  avoid using email or telephones to communicate. 
C)  agree during the team's formation to use only one communication medium, such as email or teleconferencing. 
D)  use web-based chat and message services rather than email or telephone conversations. 
E)  work alone rather than interact with each other during the project. 
A)  are allowed to adopt technology that suits their needs at a particular time, rather than have it imposed upon them. 
B)  avoid using email or telephones to communicate. 
C)  agree during the team's formation to use only one communication medium, such as email or teleconferencing. 
D)  use web-based chat and message services rather than email or telephone conversations. 
E)  work alone rather than interact with each other during the project.

Question 7

The phenomenon where people exert less effort when working in groups than when working alone is called:

Accepted Answer

A)  team cohesiveness. 
B)  social identity. 
C)  pooled interdependence. 
D)  team conformity. 
E)  social loafing. 
A)  team cohesiveness. 
B)  social identity. 
C)  pooled interdependence. 
D)  team conformity. 
E)  social loafing.

Question 8

As team leader,you discover that a competitor is about to develop a similar product that your group is currently developing.What is most likely to happen if you tell your team members about this external threat?

Accepted Answer

A)  The team would become more cohesive. 
B)  The team would begin to introduce dysfunctional norms. 
C)  The team would move quickly to the adjourning stage of team development. 
D)  Individual team members would become more productive through social loafing. 
E)  All of these will occur. 
A)  The team would become more cohesive. 
B)  The team would begin to introduce dysfunctional norms. 
C)  The team would move quickly to the adjourning stage of team development. 
D)  Individual team members would become more productive through social loafing. 
E)  All of these will occur.

Question 9

Which of these statements about team norms is FALSE?

Accepted Answer

A)  Norms apply only to thoughts or feelings, not behaviours. 
B)  Team members often conform to prevailing norms without direct reinforcement or punishment from other team members. 
C)  Some norms develop from a critical event in the team's history. 
D)  Team norms are most strongly influenced by events soon after the team is formed. 
E)  Some norms develop from the beliefs and values that members bring to the team. 
A)  Norms apply only to thoughts or feelings, not behaviours. 
B)  Team members often conform to prevailing norms without direct reinforcement or punishment from other team members. 
C)  Some norms develop from a critical event in the team's history. 
D)  Team norms are most strongly influenced by events soon after the team is formed. 
E)  Some norms develop from the beliefs and values that members bring to the team.

Question 10

Teams are well suited when complex work can be divided into more specialized roles.

Accepted Answer

A) True 
 B)False

Question 11

One benefit of team building is that it doesn't affect the team development process.

Accepted Answer

A) True 
 B)False

Question 12

Employees working in a department would be considered a team only when:

Accepted Answer

A)  they operate without any supervisor. 
B)  everyone in the department has the same set of skills. 
C)  they are interdependent and coordinate work activities. 
D)  they are all located in the same physical area. 
E)  all of these conditions exist. 
A)  they operate without any supervisor. 
B)  everyone in the department has the same set of skills. 
C)  they are interdependent and coordinate work activities. 
D)  they are all located in the same physical area. 
E)  all of these conditions exist.

Question 13

One problem with electronic brainstorming is that it:

Accepted Answer

A)  allows for too much socializing during the decision-making process. 
B)  is too structured and impersonal for some decision makers. 
C)  does not allow participants to contribute their ideas regarding the problem or issue. 
D)  does not minimize evaluation apprehension. 
E)  takes much longer than traditional decision making. 
A)  allows for too much socializing during the decision-making process. 
B)  is too structured and impersonal for some decision makers. 
C)  does not allow participants to contribute their ideas regarding the problem or issue. 
D)  does not minimize evaluation apprehension. 
E)  takes much longer than traditional decision making.

Question 14

Which of the following team environment factors is more important to virtual teams than to most conventional teams?

Accepted Answer

A)  Reward systems 
B)  Information technologies 
C)  Organizational structure 
D)  Organizational environment 
E)  None of these team environment factors is more important to virtual teams than to conventional teams. 
A)  Reward systems 
B)  Information technologies 
C)  Organizational structure 
D)  Organizational environment 
E)  None of these team environment factors is more important to virtual teams than to conventional teams.

Question 15

Employees should almost always be organized into teams when they have:

Accepted Answer

A)  pooled interdependence. 
B)  a very high level of heterogeneity. 
C)  counterproductive norms. 
D)  high levels of social loafing. 
E)  reciprocal interdependence. 
A)  pooled interdependence. 
B)  a very high level of heterogeneity. 
C)  counterproductive norms. 
D)  high levels of social loafing. 
E)  reciprocal interdependence.

Question 16

In effective teams,each member must possess the full set of competencies to perform the team's entire task alone.

Accepted Answer

A) True 
 B)False

Question 17

___________ explains why people belong to informal groups.

Accepted Answer

A)  Goal setting theory 
B)  Social identity theory 
C)  Stages of team development 
D)  Social loafing 
E)  None of these factors explains why people belong to informal groups. 
A)  Goal setting theory 
B)  Social identity theory 
C)  Stages of team development 
D)  Social loafing 
E)  None of these factors explains why people belong to informal groups.

Question 18

Diverse teams have faultlines that may split the team into subgroups along gender,ethnic or other dimensions.

Accepted Answer

A) True 
 B)False

Question 19

Two important elements of the team's environment are the team's size and composition.

Accepted Answer

A) True 
 B)False

Question 20

Team effectiveness refers to how well a team accomplishes its objectives for the organization,even if this undermines the team's ability to survive for future tasks.

Accepted Answer

A) True 
 B)False

Teams work better when the organizational structure:

Production blocking causes team members to pay less attention to the conversation or to forget their own ideas.

Trust occurs when we have positive expectations about another party's intentions and actions toward us in situations involving vulnerability.

All teams exist to fulfill some purpose,either for the organization or for its members.

The higher the level of task interdependence,the greater the need for individuals working alone than together in teams.

Virtual teams are typically more effective when their members:

The phenomenon where people exert less effort when working in groups than when working alone is called:

As team leader,you discover that a competitor is about to develop a similar product that your group is currently developing.What is most likely to happen if you tell your team members about this external threat?

Which of these statements about team norms is FALSE?

Teams are well suited when complex work can be divided into more specialized roles.

One benefit of team building is that it doesn't affect the team development process.

Employees working in a department would be considered a team only when:

One problem with electronic brainstorming is that it:

Which of the following team environment factors is more important to virtual teams than to most conventional teams?

Employees should almost always be organized into teams when they have:

In effective teams,each member must possess the full set of competencies to perform the team's entire task alone.

___________ explains why people belong to informal groups.

Diverse teams have faultlines that may split the team into subgroups along gender,ethnic or other dimensions.

Two important elements of the team's environment are the team's size and composition.

Team effectiveness refers to how well a team accomplishes its objectives for the organization,even if this undermines the team's ability to survive for future tasks.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters

Exam 8: Team Dynamics

Teams work better when the organizational structure:

Production blocking causes team members to pay less attention to the conversation or to forget their own ideas.

Trust occurs when we have positive expectations about another party's intentions and actions toward us in situations involving vulnerability.

All teams exist to fulfill some purpose,either for the organization or for its members.

The higher the level of task interdependence,the greater the need for individuals working alone than together in teams.

Virtual teams are typically more effective when their members:

The phenomenon where people exert less effort when working in groups than when working alone is called:

As team leader,you discover that a competitor is about to develop a similar product that your group is currently developing.What is most likely to happen if you tell your team members about this external threat?

Which of these statements about team norms is FALSE?

Teams are well suited when complex work can be divided into more specialized roles.

One benefit of team building is that it doesn't affect the team development process.

Employees working in a department would be considered a team only when:

One problem with electronic brainstorming is that it:

Which of the following team environment factors is more important to virtual teams than to most conventional teams?

Employees should almost always be organized into teams when they have:

In effective teams,each member must possess the full set of competencies to perform the team's entire task alone.

___________ explains why people belong to informal groups.

Diverse teams have faultlines that may split the team into subgroups along gender,ethnic or other dimensions.

Two important elements of the team's environment are the team's size and composition.

Team effectiveness refers to how well a team accomplishes its objectives for the organization,even if this undermines the team's ability to survive for future tasks.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters