Question 1

_____ is the amount that the merchant account provider takes as a percentage of sales conducted through credit cards.

Accepted Answer

A)  holdback 
B)  discount rate 
C)  credit card premium 
D)  security rate 
E)  credit line of defense 
A)  holdback 
B)  discount rate 
C)  credit card premium 
D)  security rate 
E)  credit line of defense

Question 2

Describe the two basic ways in which small businesses can use to go into ebusiness.

Accepted Answer

By starting up as a "pure play

Question 3

Name five opportunities for ecommerce use in small businesses.

Accepted Answer

Access to new markets, improve

Question 4

List five uses of the internet for small business marketing efforts.

Accepted Answer

Provide product or service information
F

Question 5

Explain why companies that have operated previously in catalogue-sales operations have an easier transition to online sales than those who have no history in the area.

Accepted Answer

Customers will be familiar wit

Question 6

The first step in becoming involved in ecommerce for small businesses that are not connected to internet is to establish an internet connection. If already connected the first step will be selecting and registering a domain name.

Accepted Answer

A) True 
 B)False

Question 7

All of the following are opportunities for small businesses in the online world except:

Accepted Answer

A)  gathering valuable market intelligence 
B)  reaching customers outside their geographic region 
C)  efficiently trading with other businesses 
D)  providing customer support easily and efficiently 
E)  improved currency exchange rates from banks 
A)  gathering valuable market intelligence 
B)  reaching customers outside their geographic region 
C)  efficiently trading with other businesses 
D)  providing customer support easily and efficiently 
E)  improved currency exchange rates from banks

Question 8

List the four major challenges to ecommerce for small businesses as discussed in this chapter and give at least one example for each.

Accepted Answer

a. Technological challenges: example - l

Question 9

The first step for any small business that wishes to become involved in ecommerce is to establish an internet connection.

Accepted Answer

A) True 
 B)False

Question 10

Information available on the internet can be used for all the following except:

Accepted Answer

A)  evaluate the competition. 
B)  better understand the industry. 
C)  research tax and other issues. 
D)  monitor governmental programs and services. 
E)  offering human contact 
A)  evaluate the competition. 
B)  better understand the industry. 
C)  research tax and other issues. 
D)  monitor governmental programs and services. 
E)  offering human contact

_____ is the amount that the merchant account provider takes as a percentage of sales conducted through credit cards.

Describe the two basic ways in which small businesses can use to go into ebusiness.

Name five opportunities for ecommerce use in small businesses.

List five uses of the internet for small business marketing efforts.

Explain why companies that have operated previously in catalogue-sales operations have an easier transition to online sales than those who have no history in the area.

The first step in becoming involved in ecommerce for small businesses that are not connected to internet is to establish an internet connection. If already connected the first step will be selecting and registering a domain name.

All of the following are opportunities for small businesses in the online world except:

List the four major challenges to ecommerce for small businesses as discussed in this chapter and give at least one example for each.

The first step for any small business that wishes to become involved in ecommerce is to establish an internet connection.

Information available on the internet can be used for all the following except:

Introduction to Ebusiness

Internet Business Models and Strategies

Evolution and Applications of the Internet

Enterprise-Wide and Inter-Enterprise Systems

Security and Controls

Billing and Payment Systems

Supply-Chain Management

Eprocurement, Trading Exchanges, and Auctions

Customer Relationship Management

Business Intelligence

E-marketing and Advertising

Metrics for Performance Measurement in E-commerce

Privacy, Legal, and Taxation Issues in Ecommerce

Filters

Exam 14: Ecommerce and Small Business

_____ is the amount that the merchant account provider takes as a percentage of sales conducted through credit cards.

Describe the two basic ways in which small businesses can use to go into ebusiness.

Name five opportunities for ecommerce use in small businesses.

List five uses of the internet for small business marketing efforts.

Explain why companies that have operated previously in catalogue-sales operations have an easier transition to online sales than those who have no history in the area.

The first step in becoming involved in ecommerce for small businesses that are not connected to internet is to establish an internet connection. If already connected the first step will be selecting and registering a domain name.

All of the following are opportunities for small businesses in the online world except:

List the four major challenges to ecommerce for small businesses as discussed in this chapter and give at least one example for each.

The first step for any small business that wishes to become involved in ecommerce is to establish an internet connection.

Information available on the internet can be used for all the following except:

Introduction to Ebusiness

Internet Business Models and Strategies

Evolution and Applications of the Internet

Enterprise-Wide and Inter-Enterprise Systems

Security and Controls

Billing and Payment Systems

Supply-Chain Management

Eprocurement, Trading Exchanges, and Auctions

Customer Relationship Management

Business Intelligence

E-marketing and Advertising

Metrics for Performance Measurement in E-commerce

Privacy, Legal, and Taxation Issues in Ecommerce

Filters