Question 1

Nonverbal behavior, such as using the "thumbs up" hand gesture, conveys the same meaning in all cultures.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following statements is least accurate?

Accepted Answer

A)  To improve tolerance, one must practice empathy. 
B)  Economic factors are the primary motivators for businesspeople worldwide. 
C)  People in high-context cultures are more concerned with "saving face." 
D)  Being patient can be a way of exhibiting tolerance. 
A)  To improve tolerance, one must practice empathy. 
B)  Economic factors are the primary motivators for businesspeople worldwide. 
C)  People in high-context cultures are more concerned with "saving face." 
D)  Being patient can be a way of exhibiting tolerance.

Question 3

By tradition, Asian and Arab businesspeople typically place a high value on

Accepted Answer

A)  group decision making. 
B)  individual achievements. 
C)  direct verbal interaction. 
D)  relying on logic when making decisions. 
A)  group decision making. 
B)  individual achievements. 
C)  direct verbal interaction. 
D)  relying on logic when making decisions.

Question 4

An example of a country with a high-context culture is

Accepted Answer

A)  Germany. 
B)  China. 
C)  Scandinavia. 
D)  All of these choices 
A)  Germany. 
B)  China. 
C)  Scandinavia. 
D)  All of these choices

Question 5

Culture is a powerful operating force that conditions the way we think and behave.To be successful in the global economy, it's important to understand the basic characteristics of culture so that we can make adjustments and adopt new attitudes.List and describe three basic characteristics of culture.

Accepted Answer

Student answers will vary but should inc

Question 6

Karla will be traveling to Africa on business.She should avoid smiling when interacting with her colleagues there because it might be misinterpreted.

Accepted Answer

A) True 
 B)False

Question 7

Because it is flexible and open to new definitions, a stereotype is the preferred term to describe the general characteristics of a group.

Accepted Answer

A) True 
 B)False

Question 8

According to some intercultural experts, the most important attitude in achieving intercultural competence is

Accepted Answer

A)  descriptiveness. 
B)  supportiveness. 
C)  nonjudgmentalism. 
D)  ethnocentrism. 
A)  descriptiveness. 
B)  supportiveness. 
C)  nonjudgmentalism. 
D)  ethnocentrism.

Question 9

Saving face is the primary motivational factor in low-context cultures.

Accepted Answer

A) True 
 B)False

Question 10

When discussing cultures, we should avoid making any generalizations.

Accepted Answer

A) True 
 B)False

Question 11

During business negotiations, which of the following are most likely to place more emphasis on the surrounding context than on the actual words?

Accepted Answer

A)  Germans 
B)  Americans 
C)  Canadians 
D)  Japanese 
A)  Germans 
B)  Americans 
C)  Canadians 
D)  Japanese

Question 12

____________________ may be defined as the complex system of values, traits, morals, and customs shared by a society.

Accepted Answer

The answer of ____________________ may be defined as the complex...

Question 13

Suzanne was born and raised in the United States.Because she has been taught that it is best to be direct when speaking in the workplace, Suzanne expects her Vietnamese coworkers to share her belief.Suzanne's misconception is the result of

Accepted Answer

A)  tolerance. 
B)  stereotyping. 
C)  ethnocentrism. 
D)  prototyping. 
A)  tolerance. 
B)  stereotyping. 
C)  ethnocentrism. 
D)  prototyping.

Question 14

Because it is based on strong tradition and deep-seated beliefs, a country's culture rarely changes.

Accepted Answer

A) True 
 B)False

Question 15

Misunderstandings occur when we expect people from different cultures to react to situations as we would.

Accepted Answer

A) True 
 B)False

Nonverbal behavior, such as using the "thumbs up" hand gesture, conveys the same meaning in all cultures.

Which of the following statements is least accurate?

By tradition, Asian and Arab businesspeople typically place a high value on

An example of a country with a high-context culture is

Karla will be traveling to Africa on business.She should avoid smiling when interacting with her colleagues there because it might be misinterpreted.

Because it is flexible and open to new definitions, a stereotype is the preferred term to describe the general characteristics of a group.

According to some intercultural experts, the most important attitude in achieving intercultural competence is

Saving face is the primary motivational factor in low-context cultures.

When discussing cultures, we should avoid making any generalizations.

During business negotiations, which of the following are most likely to place more emphasis on the surrounding context than on the actual words?

____________________ may be defined as the complex system of values, traits, morals, and customs shared by a society.

Suzanne was born and raised in the United States.Because she has been taught that it is best to be direct when speaking in the workplace, Suzanne expects her Vietnamese coworkers to share her belief.Suzanne's misconception is the result of

Because it is based on strong tradition and deep-seated beliefs, a country's culture rarely changes.

Misunderstandings occur when we expect people from different cultures to react to situations as we would.

Effective and Ethical Communication at Work

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Planning Business Messages

Organizing and Writing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search, Resumes, and Cover Letters

Interviewing and Following Up

Filters

Exam 3: Intercultural Communication

Nonverbal behavior, such as using the "thumbs up" hand gesture, conveys the same meaning in all cultures.

Which of the following statements is least accurate?

By tradition, Asian and Arab businesspeople typically place a high value on

An example of a country with a high-context culture is

Karla will be traveling to Africa on business.She should avoid smiling when interacting with her colleagues there because it might be misinterpreted.

Because it is flexible and open to new definitions, a stereotype is the preferred term to describe the general characteristics of a group.

According to some intercultural experts, the most important attitude in achieving intercultural competence is

Saving face is the primary motivational factor in low-context cultures.

When discussing cultures, we should avoid making any generalizations.

During business negotiations, which of the following are most likely to place more emphasis on the surrounding context than on the actual words?

____________________ may be defined as the complex system of values, traits, morals, and customs shared by a society.

Suzanne was born and raised in the United States.Because she has been taught that it is best to be direct when speaking in the workplace, Suzanne expects her Vietnamese coworkers to share her belief.Suzanne's misconception is the result of

Because it is based on strong tradition and deep-seated beliefs, a country's culture rarely changes.

Misunderstandings occur when we expect people from different cultures to react to situations as we would.

Effective and Ethical Communication at Work

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Planning Business Messages

Organizing and Writing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search, Resumes, and Cover Letters

Interviewing and Following Up

Filters