Question 1

Successful organizations should never 'unlearn' knowledge that they have previously gained,because all knowledge is valuable.

Accepted Answer

A) True 
 B)False

Question 2

Structural capital refers to buildings and other depreciable tangible assets.

Accepted Answer

A) True 
 B)False

Question 3

Knowledge acquisition can only be achieved through formal education

Accepted Answer

A) True 
 B)False

Question 4

Which of the following concept is most closely associated with corporate social responsibility?

Accepted Answer

A) knowledge management 
B) sociological theories 
C) entrepreneurship 
D) open systems perspective 
E) triple bottom line philosophy 
A) knowledge management 
B) sociological theories 
C) entrepreneurship 
D) open systems perspective 
E) triple bottom line philosophy

Question 5

A technology company wants to move into the field of wireless communications.Unfortunately,few of its employees know enough about the basic technology to acquire emerging knowledge about that field or to launch a separate business unit to enter that market.With respect to learning about wireless technology knowledge,this organization has:

Accepted Answer

A) too much structural capital. 
B) low organizational memory. 
C) high human capital but low relationship capital. 
D) too much of an open system. 
E) low human capital. 
A) too much structural capital. 
B) low organizational memory. 
C) high human capital but low relationship capital. 
D) too much of an open system. 
E) low human capital.

Question 6

An important principle in organizational behaviour is that OB theories should never be used to question or rebuild one's mental models.

Accepted Answer

A) True 
 B)False

Question 7

One of the fastest ways to acquire knowledge is to hire individuals or purchase entire companies that have valued knowledge.

Accepted Answer

A) True 
 B)False

Question 8

Successful organizations need only concentrate on achieving efficient transformation processes.

Accepted Answer

A) True 
 B)False

Question 9

Organizational unlearning is particularly important for organizational change.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following perspective is consistent with the concept of organizational effectiveness?

Accepted Answer

A) Open systems perspective 
B) Organizational learning perspective 
C) High performance work practices perspective 
D) Stakeholder perspective 
E) All the answers are correct. 
A) Open systems perspective 
B) Organizational learning perspective 
C) High performance work practices perspective 
D) Stakeholder perspective 
E) All the answers are correct.

Question 11

Organizational memory refers to:

Accepted Answer

A) its ability to hire more people with good memorization skills. 
B) its level of current knowledge so it can bring in new knowledge from the environment. 
C) its storage and preservation of intellectual capital. 
D) its ability to unlearn knowledge. 
E) its ability to conduct memorable work. 
A) its ability to hire more people with good memorization skills. 
B) its level of current knowledge so it can bring in new knowledge from the environment. 
C) its storage and preservation of intellectual capital. 
D) its ability to unlearn knowledge. 
E) its ability to conduct memorable work.

Question 12

A courier service laid off a large percentage of its production staff during last year's recession.These low-skilled employees performed routine tasks filling orders.The company now wants to rehire them.However,most of the unskilled employees have since found employment in other companies and industries.Do you think the courier company lost much organizational memory in this situation? Explain your answer.

Accepted Answer

Organizational memory refers to the stor

Question 13

In order for something to be called an organization it must have buildings and equipment.

Accepted Answer

A) True 
 B)False

Question 14

Two of the most widely mentioned high-performance work practices in organizational behaviour are:

Accepted Answer

A) effective recruitment and hiring practices. 
B) ethical business practices and corporate social responsibility. 
C) avoiding counterproductive work behaviours and increasing workforce diversity. 
D) minimizing political behaviours and encouraging cooperation among organizational members. 
E) increasing employee involvement and job autonomy. 
A) effective recruitment and hiring practices. 
B) ethical business practices and corporate social responsibility. 
C) avoiding counterproductive work behaviours and increasing workforce diversity. 
D) minimizing political behaviours and encouraging cooperation among organizational members. 
E) increasing employee involvement and job autonomy.

Question 15

Corporate social responsibility is most closely related to which of these organizational behaviour trends?

Accepted Answer

A) Workforce diversity. 
B) Employment relationships. 
C) Virtual work. 
D) Globalization. 
E) Workplace values and ethics. 
A) Workforce diversity. 
B) Employment relationships. 
C) Virtual work. 
D) Globalization. 
E) Workplace values and ethics.

Question 16

Which of these statements is consistent with the four anchors of organizational behaviour?

Accepted Answer

A) Organizational behaviour theories must apply universally to every situation. 
B) Organizations are like machines that operate independently of their external environment. 
C) Each OB topic relates to only one level of analysis. 
D) The field of organizational behaviour should rely on other disciplines for some of its theory development. 
E) None of these statements is consistent with the OB anchors. 
A) Organizational behaviour theories must apply universally to every situation. 
B) Organizations are like machines that operate independently of their external environment. 
C) Each OB topic relates to only one level of analysis. 
D) The field of organizational behaviour should rely on other disciplines for some of its theory development. 
E) None of these statements is consistent with the OB anchors.

Question 17

The "triple bottom line" philosophy says that successful organizations focus on financial performance three times more often than do less successful organizations.

Accepted Answer

A) True 
 B)False

Question 18

Knowledge management develops an organization's capacity to acquire,share,use and store valuable knowledge.

Accepted Answer

A) True 
 B)False

Question 19

According to recent surveys about one-third of Canadians would take a pay cut to improve their work-life balance.

Accepted Answer

A) True 
 B)False

Question 20

Organizational effectiveness,and not profitability,is considered the "ultimate dependent variable" in organizational behaviour.

Accepted Answer

A) True 
 B)False

Successful organizations should never 'unlearn' knowledge that they have previously gained,because all knowledge is valuable.

Structural capital refers to buildings and other depreciable tangible assets.

Knowledge acquisition can only be achieved through formal education

Which of the following concept is most closely associated with corporate social responsibility?

An important principle in organizational behaviour is that OB theories should never be used to question or rebuild one's mental models.

One of the fastest ways to acquire knowledge is to hire individuals or purchase entire companies that have valued knowledge.

Successful organizations need only concentrate on achieving efficient transformation processes.

Organizational unlearning is particularly important for organizational change.

Which of the following perspective is consistent with the concept of organizational effectiveness?

Organizational memory refers to:

In order for something to be called an organization it must have buildings and equipment.

Two of the most widely mentioned high-performance work practices in organizational behaviour are:

Corporate social responsibility is most closely related to which of these organizational behaviour trends?

Which of these statements is consistent with the four anchors of organizational behaviour?

The "triple bottom line" philosophy says that successful organizations focus on financial performance three times more often than do less successful organizations.

Knowledge management develops an organization's capacity to acquire,share,use and store valuable knowledge.

According to recent surveys about one-third of Canadians would take a pay cut to improve their work-life balance.

Organizational effectiveness,and not profitability,is considered the "ultimate dependent variable" in organizational behaviour.

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 1: Introduction to the Field of Organizational Behavior

Successful organizations should never 'unlearn' knowledge that they have previously gained,because all knowledge is valuable.

Structural capital refers to buildings and other depreciable tangible assets.

Knowledge acquisition can only be achieved through formal education

Which of the following concept is most closely associated with corporate social responsibility?

An important principle in organizational behaviour is that OB theories should never be used to question or rebuild one's mental models.

One of the fastest ways to acquire knowledge is to hire individuals or purchase entire companies that have valued knowledge.

Successful organizations need only concentrate on achieving efficient transformation processes.

Organizational unlearning is particularly important for organizational change.

Which of the following perspective is consistent with the concept of organizational effectiveness?

Organizational memory refers to:

In order for something to be called an organization it must have buildings and equipment.

Two of the most widely mentioned high-performance work practices in organizational behaviour are:

Corporate social responsibility is most closely related to which of these organizational behaviour trends?

Which of these statements is consistent with the four anchors of organizational behaviour?

The "triple bottom line" philosophy says that successful organizations focus on financial performance three times more often than do less successful organizations.

Knowledge management develops an organization's capacity to acquire,share,use and store valuable knowledge.

According to recent surveys about one-third of Canadians would take a pay cut to improve their work-life balance.

Organizational effectiveness,and not profitability,is considered the "ultimate dependent variable" in organizational behaviour.

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters