Question 1

Almost all recruiting professionals now use social networks in the recruiting process.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is not one of the methods used by traditional retailers to develop omni-channel integration?

Accepted Answer

A)  online catalog 
B)  online order, in-store pickup 
C)  online supply-push 
D)  online promotions for offline purchases 
A)  online catalog 
B)  online order, in-store pickup 
C)  online supply-push 
D)  online promotions for offline purchases

Question 3

The existence of substitute products is a key industry strategic factor.

Accepted Answer

A) True 
 B)False

Question 4

In 2018,almost 60% of the adult U.S.population was expected to use online banking.

Accepted Answer

A) True 
 B)False

Question 5

All of the following were parts of the vision during the early days of e-commerce except the belief that:

Accepted Answer

A)  new, "first-mover" middlemen, with expertise in e-commerce, would force traditional intermediaries out of business. 
B)  online consumers were rational and cost-driven. 
C)  entry costs to the online retail market would be much less than those needed to establish a physical storefront. 
D)  the cost of acquiring customers would be much lower. 
A)  new, "first-mover" middlemen, with expertise in e-commerce, would force traditional intermediaries out of business. 
B)  online consumers were rational and cost-driven. 
C)  entry costs to the online retail market would be much less than those needed to establish a physical storefront. 
D)  the cost of acquiring customers would be much lower.

Question 6

On-demand service companies collect a fee from both sellers and buyers who use the platform.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following best explains why the service sector is a natural avenue for e-commerce?

Accepted Answer

A)  The service sector is less geographically reliant and more globally oriented. 
B)  The service sector has historically been more technology-reliant. 
C)  Much of the value in services is based on the collection, storage, and exchange of information. 
D)  It is not; services are difficult to translate to e-commerce because they rely on face-to-face communication and barter. 
A)  The service sector is less geographically reliant and more globally oriented. 
B)  The service sector has historically been more technology-reliant. 
C)  Much of the value in services is based on the collection, storage, and exchange of information. 
D)  It is not; services are difficult to translate to e-commerce because they rely on face-to-face communication and barter.

Question 8

Which of the following is not a major trend in online retail for 2018-2019?

Accepted Answer

A)  Buying online has become a normal, mainstream, everyday experience. 
B)  The average annual purchase of online buyers continues to increase. 
C)  Specialty retail sites show rapid growth in online retail. 
D)  The number of online buyers begins to plateau. 
A)  Buying online has become a normal, mainstream, everyday experience. 
B)  The average annual purchase of online buyers continues to increase. 
C)  Specialty retail sites show rapid growth in online retail. 
D)  The number of online buyers begins to plateau.

Question 9

Which of the following has the highest share of online retail sales?

Accepted Answer

A)  omni-channel merchants 
B)  virtual merchants 
C)  catalog merchants 
D)  manufacturer-direct 
A)  omni-channel merchants 
B)  virtual merchants 
C)  catalog merchants 
D)  manufacturer-direct

Question 10

All of the following are examples of the challenges that traditional manufacturers experience when using the Internet to sell directly to the consumer except:

Accepted Answer

A)  moving to a demand-pull model. 
B)  high cost structures. 
C)  developing a fast-response online order and fulfillment system. 
D)  channel conflict. 
A)  moving to a demand-pull model. 
B)  high cost structures. 
C)  developing a fast-response online order and fulfillment system. 
D)  channel conflict.

Question 11

Omni-channel merchants are also referred to as:

Accepted Answer

A)  virtual merchants. 
B)  bricks-and-clicks companies. 
C)  catalog merchants. 
D)  manufacturer-direct firms. 
A)  virtual merchants. 
B)  bricks-and-clicks companies. 
C)  catalog merchants. 
D)  manufacturer-direct firms.

Question 12

Consumers are primarily price-driven when shopping on the Internet.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is not an example of a transaction broker?

Accepted Answer

A)  a stockbroker 
B)  a real estate agent 
C)  an accountant 
D)  an employment agency 
A)  a stockbroker 
B)  a real estate agent 
C)  an accountant 
D)  an employment agency

Question 14

Online retailing provides an example of the powerful role that intermediaries continue to play in retail trade.

Accepted Answer

A) True 
 B)False

Question 15

The term supply-push refers to:

Accepted Answer

A)  making products prior to orders being received based on estimated demand. 
B)  waiting for orders to be received before building a product. 
C)  channel conflict. 
D)  multi-channel manufacturers who sell directly online to consumers. 
A)  making products prior to orders being received based on estimated demand. 
B)  waiting for orders to be received before building a product. 
C)  channel conflict. 
D)  multi-channel manufacturers who sell directly online to consumers.

Question 16

All of the following are challenges faced by bricks-and-clicks firms except:

Accepted Answer

A)  coordinating prices across channels. 
B)  handling returns of online purchases at retail outlets. 
C)  building a credible website. 
D)  building a brand name. 
A)  coordinating prices across channels. 
B)  handling returns of online purchases at retail outlets. 
C)  building a credible website. 
D)  building a brand name.

Question 17

All of the following are advantages of online retail except:

Accepted Answer

A)  lower supply chain costs. 
B)  lower cost of distribution. 
C)  ability to change prices. 
D)  faster delivery of goods. 
A)  lower supply chain costs. 
B)  lower cost of distribution. 
C)  ability to change prices. 
D)  faster delivery of goods.

Question 18

Describe the virtual merchant business model and its unique challenges in becoming financially viable.

Accepted Answer

Virtual merchants are single-channel e-c

Question 19

All of the following have introduced their own versions of Buy buttons except:

Accepted Answer

A)  Facebook. 
B)  Pinterest. 
C)  Instagram. 
D)  Tumblr. 
A)  Facebook. 
B)  Pinterest. 
C)  Instagram. 
D)  Tumblr.

Question 20

Describe the vision of online retailing during the early days of e-commerce.Did these predictions and assumptions turn out to be true?

Accepted Answer

In the early days of e-commerce,entrepre

Almost all recruiting professionals now use social networks in the recruiting process.

Which of the following is not one of the methods used by traditional retailers to develop omni-channel integration?

The existence of substitute products is a key industry strategic factor.

In 2018,almost 60% of the adult U.S.population was expected to use online banking.

All of the following were parts of the vision during the early days of e-commerce except the belief that:

On-demand service companies collect a fee from both sellers and buyers who use the platform.

Which of the following best explains why the service sector is a natural avenue for e-commerce?

Which of the following is not a major trend in online retail for 2018-2019?

Which of the following has the highest share of online retail sales?

All of the following are examples of the challenges that traditional manufacturers experience when using the Internet to sell directly to the consumer except:

Omni-channel merchants are also referred to as:

Consumers are primarily price-driven when shopping on the Internet.

Which of the following is not an example of a transaction broker?

Online retailing provides an example of the powerful role that intermediaries continue to play in retail trade.

The term supply-push refers to:

All of the following are challenges faced by bricks-and-clicks firms except:

All of the following are advantages of online retail except:

Describe the virtual merchant business model and its unique challenges in becoming financially viable.

All of the following have introduced their own versions of Buy buttons except:

Describe the vision of online retailing during the early days of e-commerce.Did these predictions and assumptions turn out to be true?

The Revolution Is Just Beginning

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: The Internet, Web, and Mobile Platform

Building an E-Commerce Presence: Websites, Mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing and Advertising Concepts

Social, Mobile, and Local Marketing

Ethical, Social, and Political Issues in E-Commerce

Online Content and Media

Social Networks, Auctions, and Portals

B2B E-Commerce: Supply Chain Management and Collaborative Commerce

Filters

Exam 9: Online Retailing and Services

Almost all recruiting professionals now use social networks in the recruiting process.

Which of the following is not one of the methods used by traditional retailers to develop omni-channel integration?

The existence of substitute products is a key industry strategic factor.

In 2018,almost 60% of the adult U.S.population was expected to use online banking.

All of the following were parts of the vision during the early days of e-commerce except the belief that:

On-demand service companies collect a fee from both sellers and buyers who use the platform.

Which of the following best explains why the service sector is a natural avenue for e-commerce?

Which of the following is not a major trend in online retail for 2018-2019?

Which of the following has the highest share of online retail sales?

All of the following are examples of the challenges that traditional manufacturers experience when using the Internet to sell directly to the consumer except:

Omni-channel merchants are also referred to as:

Consumers are primarily price-driven when shopping on the Internet.

Which of the following is not an example of a transaction broker?

Online retailing provides an example of the powerful role that intermediaries continue to play in retail trade.

The term supply-push refers to:

All of the following are challenges faced by bricks-and-clicks firms except:

All of the following are advantages of online retail except:

Describe the virtual merchant business model and its unique challenges in becoming financially viable.

All of the following have introduced their own versions of Buy buttons except:

Describe the vision of online retailing during the early days of e-commerce.Did these predictions and assumptions turn out to be true?

The Revolution Is Just Beginning

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: The Internet, Web, and Mobile Platform

Building an E-Commerce Presence: Websites, Mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing and Advertising Concepts

Social, Mobile, and Local Marketing

Ethical, Social, and Political Issues in E-Commerce

Online Content and Media

Social Networks, Auctions, and Portals

B2B E-Commerce: Supply Chain Management and Collaborative Commerce

Filters