Question 1

In 2018,over 90% of online buyers were expected to make a purchase using a mobile device.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following provides a financial snapshot of a company's assets and liabilities (debts)on a given date?

Accepted Answer

A)  working capital 
B)  operating margin 
C)  balance sheet 
D)  gross margin 
A)  working capital 
B)  operating margin 
C)  balance sheet 
D)  gross margin

Question 3

Virtual merchants face potentially large costs for all of the following except:

Accepted Answer

A)  building and maintaining a website. 
B)  building and maintaining physical stores. 
C)  building an order fulfillment infrastructure. 
D)  developing a brand name. 
A)  building and maintaining a website. 
B)  building and maintaining physical stores. 
C)  building an order fulfillment infrastructure. 
D)  developing a brand name.

Question 4

In ________,all of a customer's financial (and even nonfinancial)data are pulled together into a single,personalized website.

Accepted Answer

A)  account aggregation 
B)  a financial portal 
C)  integrated financial services 
D)  EBPP systems 
A)  account aggregation 
B)  a financial portal 
C)  integrated financial services 
D)  EBPP systems

Question 5

Describe the state of the online retail sector today.

Accepted Answer

Although the online retail sector is one

Question 6

Online retail constitutes about 20% of the total retail market today.

Accepted Answer

A) True 
 B)False

Question 7

Craigslist is most involved in which of the following online services market(s)?

Accepted Answer

A)  real estate services and career services 
B)  insurance services and brokerage services 
C)  travel services 
D)  online accounting services 
A)  real estate services and career services 
B)  insurance services and brokerage services 
C)  travel services 
D)  online accounting services

Question 8

Which of the following is not a digitally native vertical brand?

Accepted Answer

A)  Warby Parker 
B)  Wayfair 
C)  Everlane 
D)  Caspar 
A)  Warby Parker 
B)  Wayfair 
C)  Everlane 
D)  Caspar

Question 9

All of the following statements about Amazon are true except:

Accepted Answer

A)  in 2016, Amazon purchased Jet.com, one of its discount competitors. 
B)  Amazon Web Services is now a major part of Amazon's business. 
C)  eBay can be considered a competitor of Amazon's. 
D)  the rising cost of shipping represents one of the biggest threats to Amazon's long-term profitability. 
A)  in 2016, Amazon purchased Jet.com, one of its discount competitors. 
B)  Amazon Web Services is now a major part of Amazon's business. 
C)  eBay can be considered a competitor of Amazon's. 
D)  the rising cost of shipping represents one of the biggest threats to Amazon's long-term profitability.

Question 10

Which of the following is not one of the seven major segments of the retail industry?

Accepted Answer

A)  electronics and computers 
B)  specialty stores 
C)  gasoline and fuel 
D)  food and beverage 
A)  electronics and computers 
B)  specialty stores 
C)  gasoline and fuel 
D)  food and beverage

Question 11

Which of the following is not an example of a virtual merchant?

Accepted Answer

A)  Overstock 
B)  Wayfair 
C)  Newegg 
D)  Dell 
A)  Overstock 
B)  Wayfair 
C)  Newegg 
D)  Dell

Question 12

In the United States,the service sector accounts for approximately ________ % of the United States GDP.

Accepted Answer

A)  70 
B)  75 
C)  80 
D)  85 
A)  70 
B)  75 
C)  80 
D)  85

Question 13

Service industry groups are categorized generally into two groups,those that provide transaction brokering and those that involve:

Accepted Answer

A)  retailing goods. 
B)  personalization. 
C)  information brokering. 
D)  providing hands-on services. 
A)  retailing goods. 
B)  personalization. 
C)  information brokering. 
D)  providing hands-on services.

Question 14

The Internet has resulted in lower search costs,increased price comparison,and lower prices to consumers for which insurance product line?

Accepted Answer

A)  term life insurance 
B)  automobile insurance 
C)  health insurance 
D)  property and casualty insurance 
A)  term life insurance 
B)  automobile insurance 
C)  health insurance 
D)  property and casualty insurance

Question 15

Which of the following is not considered a current asset?

Accepted Answer

A)  long-term investments 
B)  cash 
C)  accounts receivable 
D)  marketable securities 
A)  long-term investments 
B)  cash 
C)  accounts receivable 
D)  marketable securities

Question 16

Which of these job recruitment sites is not a job listing aggregator?

Accepted Answer

A)  Indeed 
B)  SimplyHired 
C)  Glassdoor 
D)  CareerBuilder 
A)  Indeed 
B)  SimplyHired 
C)  Glassdoor 
D)  CareerBuilder

Question 17

All of the following are terms used to describe on-demand service companies except:

Accepted Answer

A)  mesh economy. 
B)  collaborative commerce. 
C)  we-commerce. 
D)  omni-channel commerce. 
A)  mesh economy. 
B)  collaborative commerce. 
C)  we-commerce. 
D)  omni-channel commerce.

Question 18

Which of the following statements is not true?

Accepted Answer

A)  Price competition among online travel services is difficult as comparison shopping for better prices is easy. 
B)  The online travel services sector is one of the few in which extensive disintermediation has occurred. 
C)  The ability of travel products and services to be commoditized is a significant factor in the explosive growth of the online travel services industry. 
D)  The online travel services industry has gone through a period of consolidation. 
A)  Price competition among online travel services is difficult as comparison shopping for better prices is easy. 
B)  The online travel services sector is one of the few in which extensive disintermediation has occurred. 
C)  The ability of travel products and services to be commoditized is a significant factor in the explosive growth of the online travel services industry. 
D)  The online travel services industry has gone through a period of consolidation.

Question 19

All of the following were factors that precipitated the growth of MOTO except:

Accepted Answer

A)  the national toll-free call system. 
B)  the growth of the cellular phone industry. 
C)  falling long distance telecommunications prices. 
D)  the growth of the credit card industry. 
A)  the national toll-free call system. 
B)  the growth of the cellular phone industry. 
C)  falling long distance telecommunications prices. 
D)  the growth of the credit card industry.

Question 20

Which of the following statements about online banking is not true?

Accepted Answer

A)  Top mobile banking activities include checking balances and bank statements and viewing recent transactions. 
B)  Online and mobile banking transactions provide significant costs savings for banks. 
C)  Millennials are adopting mobile banking at a much higher rate than those who are older. 
D)  More people use a tablet for mobile banking than a mobile phone. 
A)  Top mobile banking activities include checking balances and bank statements and viewing recent transactions. 
B)  Online and mobile banking transactions provide significant costs savings for banks. 
C)  Millennials are adopting mobile banking at a much higher rate than those who are older. 
D)  More people use a tablet for mobile banking than a mobile phone.

In 2018,over 90% of online buyers were expected to make a purchase using a mobile device.

Which of the following provides a financial snapshot of a company's assets and liabilities (debts)on a given date?

Virtual merchants face potentially large costs for all of the following except:

In ________,all of a customer's financial (and even nonfinancial)data are pulled together into a single,personalized website.

Describe the state of the online retail sector today.

Online retail constitutes about 20% of the total retail market today.

Craigslist is most involved in which of the following online services market(s)?

Which of the following is not a digitally native vertical brand?

All of the following statements about Amazon are true except:

Which of the following is not one of the seven major segments of the retail industry?

Which of the following is not an example of a virtual merchant?

In the United States,the service sector accounts for approximately ________ % of the United States GDP.

Service industry groups are categorized generally into two groups,those that provide transaction brokering and those that involve:

The Internet has resulted in lower search costs,increased price comparison,and lower prices to consumers for which insurance product line?

Which of the following is not considered a current asset?

Which of these job recruitment sites is not a job listing aggregator?

All of the following are terms used to describe on-demand service companies except:

Which of the following statements is not true?

All of the following were factors that precipitated the growth of MOTO except:

Which of the following statements about online banking is not true?

The Revolution Is Just Beginning

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: The Internet, Web, and Mobile Platform

Building an E-Commerce Presence: Websites, Mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing and Advertising Concepts

Social, Mobile, and Local Marketing

Ethical, Social, and Political Issues in E-Commerce

Online Content and Media

Social Networks, Auctions, and Portals

B2B E-Commerce: Supply Chain Management and Collaborative Commerce

Filters

Exam 9: Online Retailing and Services

In 2018,over 90% of online buyers were expected to make a purchase using a mobile device.

Which of the following provides a financial snapshot of a company's assets and liabilities (debts)on a given date?

Virtual merchants face potentially large costs for all of the following except:

In ________,all of a customer's financial (and even nonfinancial)data are pulled together into a single,personalized website.

Describe the state of the online retail sector today.

Online retail constitutes about 20% of the total retail market today.

Craigslist is most involved in which of the following online services market(s)?

Which of the following is not a digitally native vertical brand?

All of the following statements about Amazon are true except:

Which of the following is not one of the seven major segments of the retail industry?

Which of the following is not an example of a virtual merchant?

In the United States,the service sector accounts for approximately ________ % of the United States GDP.

Service industry groups are categorized generally into two groups,those that provide transaction brokering and those that involve:

The Internet has resulted in lower search costs,increased price comparison,and lower prices to consumers for which insurance product line?

Which of the following is not considered a current asset?

Which of these job recruitment sites is not a job listing aggregator?

All of the following are terms used to describe on-demand service companies except:

Which of the following statements is not true?

All of the following were factors that precipitated the growth of MOTO except:

Which of the following statements about online banking is not true?

The Revolution Is Just Beginning

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: The Internet, Web, and Mobile Platform

Building an E-Commerce Presence: Websites, Mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing and Advertising Concepts

Social, Mobile, and Local Marketing

Ethical, Social, and Political Issues in E-Commerce

Online Content and Media

Social Networks, Auctions, and Portals

B2B E-Commerce: Supply Chain Management and Collaborative Commerce

Filters