Exam 13: Managing Teams

A new commercial bank employee who notices stares from other officers because he does not wear conservative work attire is experiencing what aspect of groups?

One of the drawbacks of global teams is the lack of diversity in ideas and solutions.

All of the following are mentioned in the textbook as techniques that managers can use to make group decisions more creative EXCEPT ________.

In a short essay, describe the management of a team using the four basic management functions.

A New Group David had been away from his old company, Control Tech, for a while.He remembered that when he worked there 10 years ago the company was very traditional and conservative.The lines of authority and responsibility were established and clear.Now, it felt ironic that he was managing the consulting team that was going to help bring a group orientation into being.Now in addition to the traditional hierarchy, with a manager and subordinates, he saw a need to introduce teams comprised of individuals from various work areas to help solve operational problems.He also felt that for certain projects there could be groups that could function essentially independently, even taking on traditional management responsibilities such as hiring, planning, scheduling, etc.Plus, he also saw real potential for special, temporary projects to be handled by groups that would disband once the task was completed. -Refer to A New Group (Scenario).David knows that groups consist of ________ interacting and interdependent individuals who come together to achieve particular objectives.

Understanding the relationship between group performance and group member resources in global teams is made more challenging ________.

Providing a pay system that appropriately recognises team activities is an example of what characteristic of effective teams?

Temporary groups created to accomplish a specific task are termed ________.

According to your textbook, which of the following is NOT one of the four most common types of teams you are likely to find in an organisation?

Strato Engineering Recently Strato Engineering, a technology product company, began the use of four different teams.One team aims (1)to develop the next generation of the company's model CVF-D.The team is composed of the product development manager, chief engineer, director of procurement, human resource director-technology, marketing research director, cost analysis director, operations director-production and the four highest sales project vendors.The preliminary projection for the lifetime of the team to prototype-production is expected to be two years due to the level of technology involved in the product.Another team (2)has also been established recently to solve a new problem with an adhesive used to attach a thin-foil material to a finished metal surface.There are three members in this team: installer, engineer and sales representative for the adhesive manufacturer, and no one particular leader.It is anticipated that it will require about two days to solve the problem.Another team (3)has been working together for four years implementing modifications to the company's current model CVF-C.It is composed of members in the areas of procurement, engineering, production, major vendors and Strato Engineering customers' procurement agents.None of the members of this team are at the same location.They utilise a variety of graphic-electronic technologies to view the product onscreen in three-dimension at each location simultaneously.At the Adelaide facility, a team (4)has been formed to stamp a new part.It requires four members and they rotate jobs every two hours.Before beginning the workday, they meet for about 10 minutes and discuss the work that needs to be completed that day.The team makes most of the day-to-day decisions about their work responsibilities. -Refer to Strato Engineering (Scenario).The team (3)that is working on model CVF-C modifications is a ________ team.

Believing that your co-worker is a person who will not let you down on project completion is an example of what characteristic of effective teams?

A ________ refers to a set of expected behaviour patterns attributed to someone who occupies a given position in a social unit.

A New Group David had been away from his old company, Control Tech, for a while.He remembered that when he worked there 10 years ago the company was very traditional and conservative.The lines of authority and responsibility were established and clear.Now, it felt ironic that he was managing the consulting team that was going to help bring a group orientation into being.Now in addition to the traditional hierarchy, with a manager and subordinates, he saw a need to introduce teams comprised of individuals from various work areas to help solve operational problems.He also felt that for certain projects there could be groups that could function essentially independently, even taking on traditional management responsibilities such as hiring, planning, scheduling, etc.Plus, he also saw real potential for special, temporary projects to be handled by groups that would disband once the task was completed. -Refer to A New Group (Scenario).David also saw a need for ________, which are essentially independent groups taking on traditional management responsibilities.

External conditions tend to have little influence on group performance.

Cross-functional teams are composed of people from different work areas.

A middle manager who is expected by his/her boss to keep performance evaluations low to save on merit increase costs, but feels compelled to reward his/her high performing subordinates fairly, is experiencing which of the following?

In a short essay, list and discuss five characteristics that are associated with effective teams.

In a hospital intensive care unit (ICU), a team composed of a doctor trained in intensive care medicine, a pharmacist, a social worker, a nutritionist, the chief ICU nurse, a respiratory therapist and a chaplain meet daily with every patient's bedside nurse to discuss and debate the best course of treatment.This would be an example of what type of team?

Conflicting Opinions The two vice presidents were in heated debate.Deb feels that the old traditional form of marketing their company isn't working anymore and that loyal customers would stay regardless.She feels the company needs to 'spice it up a bit' and go after new market share.Ian strongly disagrees.He feels the company is doing fine; they have a good base of loyal customers and new aggressive approaches may lose them without any guarantee of gaining new customers.Regardless of who is right, their battle was causing a stir in the organisation.Some felt that conflict like this hurt the company and made it appear weak to employees and stockholders.Others felt that this conflict over marketing strategies was bound to occur eventually and may even help the company.Still others even encouraged the conflict, thinking it kept the company from getting stuck. -Refer to Conflicting Opinions (Scenario).Those in the company who encourage the conflict over the marketing strategy have a ________ view of conflict.

Which of the following is NOT a stage of group development?