Exam 10: Project Communications Management

 The _____ line for any e-mail messages you write should clearly state the intention of the e-mail.

 Many information technology professionals work on _____ projects where they never meet their project sponsors, other team members, or other project stakeholders.

 A team has 10 communication channels between its various members. Using the formula for calculating the number of communication channels, it can be deduced that the team has _____ members.

 According to the guidelines provided by Practical Communications, Inc., which is the most appropriate medium for giving complex instructions?

 Do not have a meeting if there is a better way of achieving the objective at hand.

 Project managers should try to _____ the size of teams or subteams to avoid making communications too complex.

 Status reports should be written in a consistent format, regardless of the stakeholders' needs.

 As a manager, you want to praise a team member, Phil, for doing a good job on a particular project. However, you know he tends to be an introvert. Which communication method would Phil be most comfortable with?

 What are the three main processes in project communications management? Briefly describe each process.

 According to research by Albert Mehrabian, which is NOT a way that information is communicated through face-to-face interaction?

 A(n) _____ is a document that guides project communications.

 The items discussed in a(n) _____ include reflections on whether project goals were met, whether the project was successful or not, causes of variances on the project, reasoning behind corrective actions chosen, use of different project management tools and techniques, and personal words of wisdom based on team members' experiences.

 It is extremely important to document any changes in technical specifications that might affect product performance.