Exam 10: Project Communications Management

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 Geographic location and cultural background have no impact on communications.

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False

 Which document predicts future project status and progress based on past information and trends?

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C

 Many experts agree that the greatest threat to the success of any project, especially information technology projects, is a failure to _____.

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communicate

 How do you determine the number of communications channels? How does the number of people involved in a project affect this value? How can project managers control this value?

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 Describe the concepts of informal methods for distributing information. How do they compare to formal methods for distributing information?

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 An important technique for _____ is the status review meeting.

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 A(n) _____ must include suggested methods or technologies for conveying information.

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 Using the formula for calculating the number of communication channels, how many channels would two people require?

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 People have different personality traits that often affect their communication preferences.

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 A(n) _____ can be a vehicle for fostering team building and reinforcing expectations, roles, relationships, and commitment to the project.

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 According to the guidelines provided by Practical Communications, Inc., what is the most appropriate medium for addressing negative behavior?

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 A facilitator can help the team solve any communication problems.

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 E-mail is the most appropriate medium for all types of communications.

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 While trying to assess commitment of project stakeholders, a(n) _____ meeting or a Web conference might be the most appropriate medium to use.

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 _____ are journals on the Web that allow users to write entries, respond to another poster's comments, create links, upload pictures, and post comments to journal entries.

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 Which is true of push communication?

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 The communications management plan varies with the needs of the project.

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 What are the guidelines for conducting effective meetings?

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 What documents include a complete set of organized project records that provide an accurate history of the project?

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 _____ often create consolidated progress reports based on the information received from team members.

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