Question 1

A nurse has an adequate understanding of barriers to quality improvement when stating which of the following?

Accepted Answer

A) "Cost is a barrier in quality improvement." 
B) "There are no barriers to quality improvement." 
C) "Nurses' loyalty to old practices is a barrier." 
D) "Failure to recognize that change is needed is a barrier." 
E) "Being unwilling to change is a barrier." 
A) "Cost is a barrier in quality improvement." 
B) "There are no barriers to quality improvement." 
C) "Nurses' loyalty to old practices is a barrier." 
D) "Failure to recognize that change is needed is a barrier." 
E) "Being unwilling to change is a barrier."

Question 2

The Joint Commission publishes a Sentinel Event Alert every month.Which of the following is the best example of a sentinel event?

Accepted Answer

A) Tylenol three tablets are given to a patient when Tylenol two tables were ordered. 
B) Code pink is called after a newborn is discovered missing from the nursery. 
C) After receiving the correct medication,the patient complains of itching all over,and a rash is noted on the patient's trunk. 
D) The patient gets a meal tray intended for the roommate. 
A) Tylenol three tablets are given to a patient when Tylenol two tables were ordered. 
B) Code pink is called after a newborn is discovered missing from the nursery. 
C) After receiving the correct medication,the patient complains of itching all over,and a rash is noted on the patient's trunk. 
D) The patient gets a meal tray intended for the roommate.

Question 3

Which action takes place during the design phase of the DMAIC process?

Accepted Answer

A) A charter is developed. 
B) Key performance indicators are agreed upon. 
C) Analyze baseline data. 
D) Determine whether measures reflect the true problems. 
A) A charter is developed. 
B) Key performance indicators are agreed upon. 
C) Analyze baseline data. 
D) Determine whether measures reflect the true problems.

Question 4

The nurse manager is educating a new hire on The Joint Commission (TJC).The manager tells the new hire that TJC mandates the use of continuous quality improvement and measurement of specific quality outcomes for patients with certain diagnoses.The teaching has been effective when the new hire makes which of the following statements?

Accepted Answer

A) "These mandates include patients admitted with acute MI and COPD." 
B) "Outcome measures are mandated for patients with a diagnosis of congestive heart failure and brain attack." 
C) "Acute renal failure and deep vein thrombosis have mandated outcomes by The Joint Commission." 
D) "Outcome measures are mandated for patients admitted with community-acquired pneumonia and congestive heart failure." 
A) "These mandates include patients admitted with acute MI and COPD." 
B) "Outcome measures are mandated for patients with a diagnosis of congestive heart failure and brain attack." 
C) "Acute renal failure and deep vein thrombosis have mandated outcomes by The Joint Commission." 
D) "Outcome measures are mandated for patients admitted with community-acquired pneumonia and congestive heart failure."

Question 5

The nurse manager has an adequate understanding of the continuous quality improvement process of Six Sigma when doing which of the following?

Accepted Answer

A) Uses Six Sigma to identify errors 
B) Uses Six Sigma to increase profits 
C) Uses Six Sigma to keep standard policies and procedures consistent 
D) Uses Six Sigma to improve patient-provider communication 
A) Uses Six Sigma to identify errors 
B) Uses Six Sigma to increase profits 
C) Uses Six Sigma to keep standard policies and procedures consistent 
D) Uses Six Sigma to improve patient-provider communication

Question 6

A nurse manager is educating unit staff about HCAHPS.The manager judges the teaching to be effective when a staff nurse states that the HCAHPS survey contains ratings for

Accepted Answer

A) communication. 
B) pain management. 
C) responsiveness. 
D) cost of hospital stay. 
E) discharge information. 
A) communication. 
B) pain management. 
C) responsiveness. 
D) cost of hospital stay. 
E) discharge information.

Question 7

A nurse is preparing a presentation on core measures.Which medical diagnoses should the nurse plan on presenting during the lecture?

Accepted Answer

A) Myocardial infarction 
B) Congestive heart failure 
C) Diabetes 
D) Perinatal care 
E) Deep vein thrombosis 
A) Myocardial infarction 
B) Congestive heart failure 
C) Diabetes 
D) Perinatal care 
E) Deep vein thrombosis

Question 8

A nurse manager wants to implement changes based on the IOM's 2010 report of the future of nursing.What action by the manager will best help meet these outcomes?

Accepted Answer

A) Arrange a flexible staffing plan so nurses can return to school. 
B) Institute a policy for bedside provider-nurse rounding. 
C) Investigate "noisesless" paging systems to replace overhead paging. 
D) Advocate for the initiation of patient-centered care units. 
A) Arrange a flexible staffing plan so nurses can return to school. 
B) Institute a policy for bedside provider-nurse rounding. 
C) Investigate "noisesless" paging systems to replace overhead paging. 
D) Advocate for the initiation of patient-centered care units.

A nurse has an adequate understanding of barriers to quality improvement when stating which of the following?

The Joint Commission publishes a Sentinel Event Alert every month.Which of the following is the best example of a sentinel event?

Which action takes place during the design phase of the DMAIC process?

The nurse manager has an adequate understanding of the continuous quality improvement process of Six Sigma when doing which of the following?

A nurse manager is educating unit staff about HCAHPS.The manager judges the teaching to be effective when a staff nurse states that the HCAHPS survey contains ratings for

A nurse is preparing a presentation on core measures.Which medical diagnoses should the nurse plan on presenting during the lecture?

A nurse manager wants to implement changes based on the IOM's 2010 report of the future of nursing.What action by the manager will best help meet these outcomes?

Role Transitions

Personal Management: Time and Self-Care Strategies

Mentorship, Preceptorship, and Nurse Residency Programs

Employment Considerations: Opportunities, Resumes, and Interviewing

Nclex-Rn and the New Graduate

Historical Perspectives: Influences on the Present

Nursing Education

Nursing Theory

Image of Nursing: Influences on the Present

Nursing Management and Leadership

Building Nursing Management Skills

Effective Communication, Team Building, and Inter-professional Practice

Conflict Management

Delegation in the Clinical Setting

The Health Care Organization and Patterns of Nursing Care Delivery

Economics in the Health Care Delivery System

Political Action in Nursing

Collective Bargaining: Traditional Unionand Nontraditional Approaches

Ethical Issues

Legal Issues

Cultural and Spiritual Awareness

Nursing Informatics

Using Evidence-Based Practice and Nursing Research

Workplace Issues

Emergency Preparedness

Filters

Exam 22: Quality Patient Care

A nurse has an adequate understanding of barriers to quality improvement when stating which of the following?

The Joint Commission publishes a Sentinel Event Alert every month.Which of the following is the best example of a sentinel event?

Which action takes place during the design phase of the DMAIC process?

The nurse manager has an adequate understanding of the continuous quality improvement process of Six Sigma when doing which of the following?

A nurse manager is educating unit staff about HCAHPS.The manager judges the teaching to be effective when a staff nurse states that the HCAHPS survey contains ratings for

A nurse is preparing a presentation on core measures.Which medical diagnoses should the nurse plan on presenting during the lecture?

A nurse manager wants to implement changes based on the IOM's 2010 report of the future of nursing.What action by the manager will best help meet these outcomes?

Role Transitions

Personal Management: Time and Self-Care Strategies

Mentorship, Preceptorship, and Nurse Residency Programs

Employment Considerations: Opportunities, Resumes, and Interviewing

Nclex-Rn and the New Graduate

Historical Perspectives: Influences on the Present

Nursing Education

Nursing Theory

Image of Nursing: Influences on the Present

Nursing Management and Leadership

Building Nursing Management Skills

Effective Communication, Team Building, and Inter-professional Practice

Conflict Management

Delegation in the Clinical Setting

The Health Care Organization and Patterns of Nursing Care Delivery

Economics in the Health Care Delivery System

Political Action in Nursing

Collective Bargaining: Traditional Unionand Nontraditional Approaches

Ethical Issues

Legal Issues

Cultural and Spiritual Awareness

Nursing Informatics

Using Evidence-Based Practice and Nursing Research

Workplace Issues

Emergency Preparedness

Filters