Exam 22: Quality Patient Care

The continuous quality improvement (CQI)committee has performed a retrospective chart audit to investigate whether outcomes recorded in each nursing care plan are patient centered and written in behavioral terms.The expected standard is 98% compliance.The sample size was 200.Results showed that 180 charts met the standard.What assessment can be made?

A nurse is reviewing the technique used to identify the factors involved in an error.Which statement indicates the nurse has an adequate understanding?

A nurse is explaining to another nurse about the contributions of Edward Deming.The nurse judges that the explanation is effective when the nurse states:

Which of the following are considered core measure sets and monitored by The Joint Commission?

The primary role of The Joint Commission (TJC)is

A nurse is discussing the Pareto principle (80/20 rule),which leads to the idea of total quality management.Which person is given credit for this process in health care?

Which statements by the nurse indicate understanding of the control phase of the DMAIC process?

A nurse is interested in becoming credentialed as a Certified Professional in Health Care Quality.Which action would the nurse take to achieve this?

The nurse manager has an adequate understanding of root cause analysis when stating which of the following?

Which actions would be occurring if a group of nurses were in the analyze phase of the DMAIC process?

The nurse manager has an adequate understanding of Six Sigma when making which of the following statements?

A nurse manager is educating a group of nurses on common medication errors.The manager judges the teaching to be effective when one of the nurses states that common medication errors include

A nurse manager is providing education to a new nurse on barriers to the implementation of quality improvement processes.The manager judges the teaching to be effective when the new nurse states which of the following?

Which of the following statements by the nurse indicates an understanding of Quality and Safety for Nurses (QSEN)?

A nurse is listening to a pharmacist lecture about factors that contribute to medication errors.The teaching has been effective when the nurse states

If the nurse had an adequate understanding of continuous quality improvement,which of the following statements would the nurse make?

A nurse is educating students on the history of quality improvement.The teaching has been effective when one of the students states that,historically,quality improvement focused on

A nurse is a team member assisting with the define-measure-analyze-improve-control (DMAIC)process.Which action would the nurse take during the define phase?

Which action by a group of nurses involves brainstorming?

A nurse manager is brainstorming quality improvement methods.Which action would help implement these methods on the assigned unit?