Exam 11: Building Nursing Management Skills

Which statement by the nurse manager shows understanding of what initiated the development of the team Strategies and Tools to Enhance Performance and Patient Safety (STEPPS)?

A nurse has received report on assigned patients and is prioritizing their care.Which of the following patients should the nurse assess first?

A nurse has noticed that a coworker consistently has a negative attitude,criticizes others,and even shows aggression toward other members of the health care team.Which action(s)by the nurse would help to limit time with this individual?

The nurse manager is in charge of a busy nursing unit.Today the nurse manager is planning to evaluate the work of nurses on the unit.Which of the following actions would help complete this task in an effective manner?

What are critical points to communicate during a shift report or hand-off communication?

The nurse receives report on an assigned group of patients.Which patient would the nurse assess first?

The nurse is reviewing I-SBAR-R with a coworker at the end of the shift.Which statement indicates that they are discussing the Situation component?

A nurse is assigned to care for five patients.The nurse is concerned about the ability to care for this many patients.The nurse needs to

The charge nurse is assigning patient care activities to the nursing care team.In supervising the team,what is the most effective activity to determine that the nursing care has been completed satisfactorily?

A nurse is working with a nurse aide to care for a group of patients.Which of the following activities would be inappropriate to delegate to the nurse aide?

What would be a good assignment for an experienced nursing assistant?

Which action(s)can the nurse take during report to ensure patient safety?

The charge nurse is determining which activities to delegate to the nursing assistant.Which of the following would not be appropriate for the charge nurse to delegate to the nursing assistant?

The nurse is receiving a phone order from a health care provider.How will the nurse make sure that the provider's order is received without error?

A new nurse understands that organization is key to providing safe,effective care.Which of the following actions would help to achieve this?

A nurse is working on a busy orthopedic floor and is on the phone with the floor manager when a physician comes up and gives a verbal order for pain medications on an assigned patient.The physician then turns to leave the unit.Which action by the nurse would be the most appropriate?

A nurse is discharging a patient who primarily speaks German.Which action(s)should the nurse take to communicate effectively with the patient?

The nurse manager is updating unit staff on findings by The Joint Commission.Which of the following statements shows an understanding of untoward events in the hospital setting? The primary cause of untoward events is

A nurse has received an abnormal result on a critical test for an assigned patient.The nurse has been trying to reach the resident for 20 minutes but has been unsuccessful.What should be done to ensure the best care for the patient?

During clinical experience,the student nurse is assigned a patient scheduled to undergo numerous treatments.The student decides it is not possible to complete all the needed treatments in the time scheduled for this clinical day.The student nurse consults with the clinical instructor to