Question 1

________ actively support innovation and every step of the process that leads to innovative ideas.

Accepted Answer

A) Idea champions 
B) Idea managers 
C) All managers 
D) Champion managers 
A) Idea champions 
B) Idea managers 
C) All managers 
D) Champion managers

Question 2

A technique that helps employees deal with change that includes them in the decision-making process is ________.

Accepted Answer

A) education and communication 
B) negotiation 
C) participation 
D) coercion 
A) education and communication 
B) negotiation 
C) participation 
D) coercion

Question 3

Organization development (OD)helps employees ________.

Accepted Answer

A) deal with planned change 
B) deal with unplanned change 
C) avoid unpleasant change 
D) avoid all types of change 
A) deal with planned change 
B) deal with unplanned change 
C) avoid unpleasant change 
D) avoid all types of change

Question 4

New online advertising technology is an external force that creates a need for organizational change when it causes a company to change its advertising strategy.

Accepted Answer

A) True 
 B)False

Question 5

The goal in Lewin's "calm waters" metaphor is ________.

Accepted Answer

A) to change the current equilibrium state 
B) to reach a state of constant change 
C) to eliminate the equilibrium state 
D) to establish a new equilibrium state 
A) to change the current equilibrium state 
B) to reach a state of constant change 
C) to eliminate the equilibrium state 
D) to establish a new equilibrium state

Question 6

In Lewin's view, the only way to effect change is to increase the driving forces that direct change away from the status quo.

Accepted Answer

A) True 
 B)False

Question 7

Behavioral effects of stress include ________.

Accepted Answer

A) metabolism changes 
B) job dissatisfaction 
C) absenteeism 
D) procrastination 
A) metabolism changes 
B) job dissatisfaction 
C) absenteeism 
D) procrastination

Question 8

Which of the following is an organizational "people change"?

Accepted Answer

A) work methods that people use 
B) authority relationships between people 
C) attitudes that people have 
D) job redesign 
A) work methods that people use 
B) authority relationships between people 
C) attitudes that people have 
D) job redesign

Question 9

Job redesigns are good ways to reduce stress that employees feel from ________.

Accepted Answer

A) work overload or boredom 
B) work overload only 
C) boredom only 
D) boredom overload 
A) work overload or boredom 
B) work overload only 
C) boredom only 
D) boredom overload

Question 10

Inspiration marks the first step in the creative process.

Accepted Answer

A) True 
 B)False

Question 11

In a short essay, explain the three types of organizational change.

Accepted Answer

Organizational changes are typically cla

Question 12

In a short essay, discuss why people resist change when they think it is incompatible with organizational goals.Include an example to support your answer.

Accepted Answer

People sometimes resist change when they

Question 13

The "calm waters" metaphor imagines the organization as a large ship crossing a calm sea.

Accepted Answer

A) True 
 B)False

Question 14

Stress symptoms can be grouped under any of the following three general categories EXCEPT ________.

Accepted Answer

A) physical 
B) cultural 
C) psychological 
D) behavioral 
A) physical 
B) cultural 
C) psychological 
D) behavioral

Question 15

Which of the following is an organizational structure change?

Accepted Answer

A) the building of a new workshop 
B) resentment of bosses by employees 
C) a new way to package chocolate cake 
D) changing who reports to whom 
A) the building of a new workshop 
B) resentment of bosses by employees 
C) a new way to package chocolate cake 
D) changing who reports to whom

________ actively support innovation and every step of the process that leads to innovative ideas.

A technique that helps employees deal with change that includes them in the decision-making process is ________.

Organization development (OD)helps employees ________.

New online advertising technology is an external force that creates a need for organizational change when it causes a company to change its advertising strategy.

The goal in Lewin's "calm waters" metaphor is ________.

In Lewin's view, the only way to effect change is to increase the driving forces that direct change away from the status quo.

Behavioral effects of stress include ________.

Which of the following is an organizational "people change"?

Job redesigns are good ways to reduce stress that employees feel from ________.

Inspiration marks the first step in the creative process.

In a short essay, explain the three types of organizational change.

In a short essay, discuss why people resist change when they think it is incompatible with organizational goals.Include an example to support your answer.

The "calm waters" metaphor imagines the organization as a large ship crossing a calm sea.

Stress symptoms can be grouped under any of the following three general categories EXCEPT ________.

Which of the following is an organizational structure change?

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters

Exam 8: Managing Change and Innovation

________ actively support innovation and every step of the process that leads to innovative ideas.

A technique that helps employees deal with change that includes them in the decision-making process is ________.

Organization development (OD)helps employees ________.

New online advertising technology is an external force that creates a need for organizational change when it causes a company to change its advertising strategy.

The goal in Lewin's "calm waters" metaphor is ________.

In Lewin's view, the only way to effect change is to increase the driving forces that direct change away from the status quo.

Behavioral effects of stress include ________.

Which of the following is an organizational "people change"?

Job redesigns are good ways to reduce stress that employees feel from ________.

Inspiration marks the first step in the creative process.

In a short essay, explain the three types of organizational change.

In a short essay, discuss why people resist change when they think it is incompatible with organizational goals.Include an example to support your answer.

The "calm waters" metaphor imagines the organization as a large ship crossing a calm sea.

Stress symptoms can be grouped under any of the following three general categories EXCEPT ________.

Which of the following is an organizational structure change?

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters