Question 1

In a short essay, discuss the three sets of variables that have been found to stimulate innovation.

Accepted Answer

The three sets of variables that have be

Question 2

Organization development can be viewed as an attempt to change an organization's ________.

Accepted Answer

A) structure 
B) financial goals 
C) culture 
D) status 
A) structure 
B) financial goals 
C) culture 
D) status

Question 3

Intergroup development is an OD method that focuses on ________.

Accepted Answer

A) increasing competition within a single work group 
B) increasing competition between work groups 
C) increasing trust within a single work group 
D) increasing trust between work groups 
A) increasing competition within a single work group 
B) increasing competition between work groups 
C) increasing trust within a single work group 
D) increasing trust between work groups

Question 4

The "calm waters" metaphor envisions an organization as ________.

Accepted Answer

A) a large ship on a roiling sea 
B) a large ship on a calm sea 
C) a small raft on a calm sea 
D) a small raft on a roiling sea 
A) a large ship on a roiling sea 
B) a large ship on a calm sea 
C) a small raft on a calm sea 
D) a small raft on a roiling sea

Question 5

An employee who feels unsettled because he is not sure what his responsibilities are is experiencing role overload stress.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is an example of a technology change within an organization?

Accepted Answer

A) forming teams to complete tasks 
B) workers using new software 
C) workers wanting to telecommute 
D) workers wanting flexible hours 
A) forming teams to complete tasks 
B) workers using new software 
C) workers wanting to telecommute 
D) workers wanting flexible hours

Question 7

Adverse psychological effects of stress include ________.

Accepted Answer

A) absenteeism 
B) elevated heart rates 
C) boredom 
D) rapid speech 
A) absenteeism 
B) elevated heart rates 
C) boredom 
D) rapid speech

Question 8

According to Lewin, which of the following is the objective of refreezing?

Accepted Answer

A) to stabilize the new situation 
B) to promote movement away from existing equilibrium 
C) to eliminate the need for future change 
D)  to direct behavior away from the status quo 
A) to stabilize the new situation 
B) to promote movement away from existing equilibrium 
C) to eliminate the need for future change 
D)  to direct behavior away from the status quo

Question 9

Today's economic climate can be compared to a college class that ________.

Accepted Answer

A) focuses on only one topic all semester 
B) focuses on several topics during the semester 
C) may last 20 minutes or 3 hours 
D) lasts exactly 1 hour 
A) focuses on only one topic all semester 
B) focuses on several topics during the semester 
C) may last 20 minutes or 3 hours 
D) lasts exactly 1 hour

Question 10

A key to dealing with stress is to recognize that all stress ________.

Accepted Answer

A) leads to dysfunctional work behavior 
B) can be eliminated from an employee's life 
C) cannot be eliminated from an employee's life 
D) originates on the job 
A) leads to dysfunctional work behavior 
B) can be eliminated from an employee's life 
C) cannot be eliminated from an employee's life 
D) originates on the job

Question 11

In a short essay, discuss why people resist change due to uncertainty.Include an example to support your answer.

Accepted Answer

Resisting change due to uncertainty is b

Question 12

Kurt Lewin's "calm waters" metaphor sees change as ________.

Accepted Answer

A) an unusual event 
B) the natural state of things 
C) unfortunate 
D) avoidable 
A) an unusual event 
B) the natural state of things 
C) unfortunate 
D) avoidable

Question 13

After a thorough company-wide self-examination, company Y decides to set up work teams.This is an example of ________.

Accepted Answer

A) an internal change causing an external change 
B) an internal change causing another internal change 
C) an external change causing another external change 
D) an external change causing an internal change 
A) an internal change causing an external change 
B) an internal change causing another internal change 
C) an external change causing another external change 
D) an external change causing an internal change

Question 14

Labor markets are an internal force that creates a need for organizational change.

Accepted Answer

A) True 
 B)False

Question 15

To reduce stress, managers need to make sure that employees ________.

Accepted Answer

A) have jobs that match their abilities 
B) maximize their productivity 
C) don't work too many hours 
D) don't work too few hours 
A) have jobs that match their abilities 
B) maximize their productivity 
C) don't work too many hours 
D) don't work too few hours

Question 16

An actor on stage getting "up" for a performance is an example of which of the following?

Accepted Answer

A) a negative aspect of stress 
B) a positive aspect of stress 
C) a condition not related to stress 
D) both a positive and a negative aspect of stress 
A) a negative aspect of stress 
B) a positive aspect of stress 
C) a condition not related to stress 
D) both a positive and a negative aspect of stress

Question 17

Kara is a very relaxed, easygoing person who appears to have all the time in the world.She is never too busy to stop and chat for a moment.Kara has which of the following?

Accepted Answer

A) Type A personality 
B) Type B personality 
C) both Type A and Type B personalities 
D) neither Type A nor Type B personality 
A) Type A personality 
B) Type B personality 
C) both Type A and Type B personalities 
D) neither Type A nor Type B personality

Question 18

The Americans with Disabilities Act is an example of which of the following forms of environmental change?

Accepted Answer

A) internal 
B) technology 
C) government laws and regulations 
D) labor markets 
A) internal 
B) technology 
C) government laws and regulations 
D) labor markets

Question 19

Which kind of resistance to change is most likely to be beneficial to a company?

Accepted Answer

A) conflict with company goals 
B) uncertainty 
C) habit 
D) fear of losing status or possessions 
A) conflict with company goals 
B) uncertainty 
C) habit 
D) fear of losing status or possessions

Question 20

Consultants are less likely to be change agents than internal managers.

Accepted Answer

A) True 
 B)False

In a short essay, discuss the three sets of variables that have been found to stimulate innovation.

Organization development can be viewed as an attempt to change an organization's ________.

Intergroup development is an OD method that focuses on ________.

The "calm waters" metaphor envisions an organization as ________.

An employee who feels unsettled because he is not sure what his responsibilities are is experiencing role overload stress.

Which of the following is an example of a technology change within an organization?

Adverse psychological effects of stress include ________.

According to Lewin, which of the following is the objective of refreezing?

Today's economic climate can be compared to a college class that ________.

A key to dealing with stress is to recognize that all stress ________.

In a short essay, discuss why people resist change due to uncertainty.Include an example to support your answer.

Kurt Lewin's "calm waters" metaphor sees change as ________.

After a thorough company-wide self-examination, company Y decides to set up work teams.This is an example of ________.

Labor markets are an internal force that creates a need for organizational change.

To reduce stress, managers need to make sure that employees ________.

An actor on stage getting "up" for a performance is an example of which of the following?

Kara is a very relaxed, easygoing person who appears to have all the time in the world.She is never too busy to stop and chat for a moment.Kara has which of the following?

The Americans with Disabilities Act is an example of which of the following forms of environmental change?

Which kind of resistance to change is most likely to be beneficial to a company?

Consultants are less likely to be change agents than internal managers.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

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Exam 8: Managing Change and Innovation

In a short essay, discuss the three sets of variables that have been found to stimulate innovation.

Organization development can be viewed as an attempt to change an organization's ________.

Intergroup development is an OD method that focuses on ________.

The "calm waters" metaphor envisions an organization as ________.

An employee who feels unsettled because he is not sure what his responsibilities are is experiencing role overload stress.

Which of the following is an example of a technology change within an organization?

Adverse psychological effects of stress include ________.

According to Lewin, which of the following is the objective of refreezing?

Today's economic climate can be compared to a college class that ________.

A key to dealing with stress is to recognize that all stress ________.

In a short essay, discuss why people resist change due to uncertainty.Include an example to support your answer.

Kurt Lewin's "calm waters" metaphor sees change as ________.

After a thorough company-wide self-examination, company Y decides to set up work teams.This is an example of ________.

Labor markets are an internal force that creates a need for organizational change.

To reduce stress, managers need to make sure that employees ________.

An actor on stage getting "up" for a performance is an example of which of the following?

Kara is a very relaxed, easygoing person who appears to have all the time in the world.She is never too busy to stop and chat for a moment.Kara has which of the following?

The Americans with Disabilities Act is an example of which of the following forms of environmental change?

Which kind of resistance to change is most likely to be beneficial to a company?

Consultants are less likely to be change agents than internal managers.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters