Question 1

Two key criteria for assessing information are validity and reliability

Accepted Answer

A) True 
 B)False  True

Question 2

You have been asked by your employer to gather data about the costs of producing a continuous-curl potato chip. Your company has the opportunity to buy the rights to a patented machine,but your boss wants to know how much the raw materials (potato,salt,oil,),warehousing,maintenance (blades,motors),and processing will cost.
-List at least six formal sources you would trust to generate the required data.
-Now explain how you could gather the same information in Patatinia,a country where a)you are not allowed Internet access,b)you may not go to a library,c)the periodicals and books available have biased perspectives that you feel are untrustworthy,and d)the supply of potatoes is seasonal. (Assume you have nobody at home who could send you the information.) In other words,in Patatinia you will have to rely on informal sources.

Accepted Answer

Formal sources for the information required could come from (1)published statistics,(2) websites of retailers,wholesalers,and analysts,(3) radio,television,documentary film,or other media,(4)newspapers,magazines,books,(5)research publications,(6)experiments,(7) questionnaire surveys,(8)interviews,and (9)studies you do based on observation.
Informal information comes from people whose opinions are treated as trustworthy. Usually they are at a high level within an organization or society. Information involves the context as well as facts. Often a good source for information about personnel comes from the grapevine.

Question 3

No decision-making style discussed in the textbook can be found in just about every culture.

Accepted Answer

A) True 
 B)False  False

Question 4

Low-context managers think that information that is objective has a greater degree of accuracy.

Accepted Answer

A) True 
 B)False

Question 5

How people in a culture makes decisions is an important factor in cross-cultural encounters.

Accepted Answer

A) True 
 B)False

Question 6

Formal information is not information that is found online.

Accepted Answer

A) True 
 B)False

Question 7

In low-context cultures,information is contained in measurable units.

Accepted Answer

A) True 
 B)False

Question 8

Formal information comes from all EXCEPT

Accepted Answer

A)  observation 
B)  opinion 
C)  published sources 
D)  survey 
A)  observation 
B)  opinion 
C)  published sources 
D)  survey

Question 9

Define conflict and discuss the five factors that lead to conflict in Western cultures,relating them to the individualist-collectivist dimension.

Accepted Answer

Conflict is a clash between people. West

Question 10

One way to look at culture's effect on decision making is whether decisions are made based on 	ends or on beginnings.

Accepted Answer

A) True 
 B)False

Question 11

The possession of information leads to an advantage in all cultures. Explain how information might be an advantage in an individualist culture and then compare how it might be an advantage in a collectivist culture. Be sure to mention similarities and differences.

Accepted Answer

Having information others lack is an adv

Question 12

Business information in any culture is defined the same way.

Accepted Answer

A) True 
 B)False

Question 13

A generalization about conflicts in individualist organizations is that they can involve:

Accepted Answer

A)  disagreements over tasks,resources,personalities,and hierarchies 
B)  open discussion about the conflict 
C)  efforts above all to preserve harmony 
D)  agreement by junior members with the most senior members 
A)  disagreements over tasks,resources,personalities,and hierarchies 
B)  open discussion about the conflict 
C)  efforts above all to preserve harmony 
D)  agreement by junior members with the most senior members

Question 14

Strategies for communication in conflict across cultures,when members of high-context cultures disagree with members of low-context cultures,are:

Accepted Answer

A)  encouraging both sides to make statements about what they see is wrong 
B)  getting both sides to listen,express agreement where they can,and identify common goals 
C)  using the ringi-seido process 
D)  using only hard data to validate information 
A)  encouraging both sides to make statements about what they see is wrong 
B)  getting both sides to listen,express agreement where they can,and identify common goals 
C)  using the ringi-seido process 
D)  using only hard data to validate information

Question 15

Informal information is

Accepted Answer

A)  always subjective 
B)  usually quantified 
C)  often from a "grapevine" 
D)  always verifiable 
A)  always subjective 
B)  usually quantified 
C)  often from a "grapevine" 
D)  always verifiable

Question 16

Information is useful for making decisions in any culture.

Accepted Answer

A) True 
 B)False

Question 17

Criteria for assessing business information include:

Accepted Answer

A)  verifiability,frequency,accuracy,and repeatability 
B)  verifiability,accuracy,trustworthiness,and frequency 
C)  credibility,accuracy,verifiability,and trustworthiness 
D)  credibility,verifiability,trustworthiness,and repeatability 
A)  verifiability,frequency,accuracy,and repeatability 
B)  verifiability,accuracy,trustworthiness,and frequency 
C)  credibility,accuracy,verifiability,and trustworthiness 
D)  credibility,verifiability,trustworthiness,and repeatability

Question 18

All problems are conflicts.

Accepted Answer

A) True 
 B)False

Question 19

Problems in organizations:

Accepted Answer

A)  can be defined the same way in all cultures 
B)  are often blamed on the most high-status person in collectivist cultures 
C)  are often externalized and objectified in low-context cultures 
D)  are quickly solved by discussion in all cultures 
A)  can be defined the same way in all cultures 
B)  are often blamed on the most high-status person in collectivist cultures 
C)  are often externalized and objectified in low-context cultures 
D)  are quickly solved by discussion in all cultures

Question 20

Information that is verifiable is information that has been verified by the source.

Accepted Answer

A) True 
 B)False

Two key criteria for assessing information are validity and reliability

No decision-making style discussed in the textbook can be found in just about every culture.

Low-context managers think that information that is objective has a greater degree of accuracy.

How people in a culture makes decisions is an important factor in cross-cultural encounters.

Formal information is not information that is found online.

In low-context cultures,information is contained in measurable units.

Formal information comes from all EXCEPT

Define conflict and discuss the five factors that lead to conflict in Western cultures,relating them to the individualist-collectivist dimension.

One way to look at culture's effect on decision making is whether decisions are made based on ends or on beginnings.

The possession of information leads to an advantage in all cultures. Explain how information might be an advantage in an individualist culture and then compare how it might be an advantage in a collectivist culture. Be sure to mention similarities and differences.

Business information in any culture is defined the same way.

A generalization about conflicts in individualist organizations is that they can involve:

Strategies for communication in conflict across cultures,when members of high-context cultures disagree with members of low-context cultures,are:

Informal information is

Information is useful for making decisions in any culture.

Criteria for assessing business information include:

All problems are conflicts.

Problems in organizations:

Information that is verifiable is information that has been verified by the source.

Culture and Communication

The Role of Language in Intercultural Business Communication

Getting to Know Another Culture

The Self and Croups

Organizing Messages to Other Cultures

Nonverbal Language in Intercultural Communication

Cultural Rules for Establishing Relationships

Intercultural Negotiation Teams

Legal and Governmental Considerations in Intercultural Business Communication

The Influence of Business Structures and Corporate Culture on Intercultural Business Communication

Intercultural Dynamics in the International Company

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Exam 8: Information, Decisions, and Solutions

Two key criteria for assessing information are validity and reliability

No decision-making style discussed in the textbook can be found in just about every culture.

Low-context managers think that information that is objective has a greater degree of accuracy.

How people in a culture makes decisions is an important factor in cross-cultural encounters.

Formal information is not information that is found online.

In low-context cultures,information is contained in measurable units.

Formal information comes from all EXCEPT

Define conflict and discuss the five factors that lead to conflict in Western cultures,relating them to the individualist-collectivist dimension.

One way to look at culture's effect on decision making is whether decisions are made based on ends or on beginnings.

The possession of information leads to an advantage in all cultures. Explain how information might be an advantage in an individualist culture and then compare how it might be an advantage in a collectivist culture. Be sure to mention similarities and differences.

Business information in any culture is defined the same way.

A generalization about conflicts in individualist organizations is that they can involve:

Strategies for communication in conflict across cultures,when members of high-context cultures disagree with members of low-context cultures,are:

Informal information is

Information is useful for making decisions in any culture.

Criteria for assessing business information include:

All problems are conflicts.

Problems in organizations:

Information that is verifiable is information that has been verified by the source.

Culture and Communication

The Role of Language in Intercultural Business Communication

Getting to Know Another Culture

The Self and Croups

Organizing Messages to Other Cultures

Nonverbal Language in Intercultural Communication

Cultural Rules for Establishing Relationships

Intercultural Negotiation Teams

Legal and Governmental Considerations in Intercultural Business Communication

The Influence of Business Structures and Corporate Culture on Intercultural Business Communication

Intercultural Dynamics in the International Company

Filters