Exam 10: Writing Persuasive Messages

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If a supervisor approaches a worker who consistently arrives late by saying,"I know you don't want to have your pay docked," the supervisor is addressing the worker's need for

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In marketing and sales messages,what is the primary difference between selling points and benefits?

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If you possess little authority in your organization,the direct approach will generally be best for the persuasive messages you send.

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Persuasive messages often follow a specialized four-phase format called the ________ model.

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If you expect a hostile audience,you should be careful to present all sides of an issue before making the case for your own argument.

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Regardless of the audience's specific needs,if your product is good and your message is clear,you will likely persuade them to make a purchase.

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The AIDA model for persuasive messages works only with the indirect approach.

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The primary difference between a marketing message and a sales message is

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The primary purpose of the desire section of a persuasive message is to get the audience to keep reading (or listening)to your message.

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Causation and correlation

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In general,the best persuasive messages ________ the audience's potential resistance.

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The best way to persuade an audience to do something is to

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Most persuasive messages combine logical and emotional appeals.

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Successful marketing and sales messages match the product's distinguishing benefit to the audience's primary needs or emotional concerns.

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If you can't be sure which medium will be best to convey your persuasive message to a diverse audience,you should

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One of the best ways to gain credibility for your message is to support it with objective evidence.

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Explain how to balance emotional appeals and logical appeals in persuasive business messages.

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When using the AIDA approach to persuasion,which of the following would be the best opening to your message?

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Which of the following would be the best wording in a marketing or sales message?

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Briefly explain the difference between selling points and benefits,and then give an example of each.

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