Question 1

A manager could most likely gain information on a local area's housing,health care,transportation,schools,and climate by participating in ________.

Accepted Answer

A)  language training 
B)  environmental briefings 
C)  field experience 
D)  sensitivity training 
A)  language training 
B)  environmental briefings 
C)  field experience 
D)  sensitivity training

Question 2

Expatriate failure refers to an employee's early return from an international assignment because of inadequate job performance.

Accepted Answer

A) True 
 B)False

Question 3

Culture shock affects an expatriate's job satisfaction level but does not tend to affect his or her effectiveness and productivity at work.

Accepted Answer

A) True 
 B)False

Question 4

Ethnocentric staffing places managerial responsibility in the hands of people intimately familiar with the local business environment.

Accepted Answer

A) True 
 B)False

Question 5

________ teaches an expatriate a culture's values,attitudes,manners,and customs.

Accepted Answer

A)  Cultural assimilation 
B)  Cultural orientation 
C)  Language training 
D)  Cultural environmentalism 
A)  Cultural assimilation 
B)  Cultural orientation 
C)  Language training 
D)  Cultural environmentalism

Question 6

Which of the following statements regarding ethnocentric staffing is true?

Accepted Answer

A)  It can facilitate the transfer of special know-how. 
B)  It is a relatively inexpensive policy to implement. 
C)  It allows a company to "blend in" with the local market. 
D)  It is a good choice for companies operating in highly nationalistic markets. 
A)  It can facilitate the transfer of special know-how. 
B)  It is a relatively inexpensive policy to implement. 
C)  It allows a company to "blend in" with the local market. 
D)  It is a good choice for companies operating in highly nationalistic markets.

Question 7

Scenario: You're Hired!
Erica Els has just been promoted as vice president of human resources for Hudson Foods, a U.S.-based international frozen food corporation. Erica's first task is to staff the company's European subsidiary.
-One challenge facing Hudson Foods as it expands into Europe is getting through all the bureaucratic and legal regulations surrounding the food industry.Erica plans to hire a manager to ensure that this challenge is overcome.Who among the following will Erica most likely recruit for this position?

Accepted Answer

A)  a local manager with strong government contacts 
B)  an experienced manager from the Hudson Foods U.S. headquarters 
C)  a native of the target market who is a recent U.S. college graduate 
D)  a candidate from the U.S. with extensive management experience in the frozen food industry 
A)  a local manager with strong government contacts 
B)  an experienced manager from the Hudson Foods U.S. headquarters 
C)  a native of the target market who is a recent U.S. college graduate 
D)  a candidate from the U.S. with extensive management experience in the frozen food industry

Question 8

________ is the early return of an expatriate manager to the home country because of an inability to perform in the overseas assignment.

Accepted Answer

A)  Culture shock 
B)  Expatriate return 
C)  Expatriate failure 
D)  Managerial incompetence 
A)  Culture shock 
B)  Expatriate return 
C)  Expatriate failure 
D)  Managerial incompetence

Question 9

The psychological process of readapting to one's home culture is seldom difficult for expatriates who have successfully adapted to new cultures.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is the correct order of the different methods of cultural training from the least advanced to the most advanced?

Accepted Answer

A)  environmental briefings; language training; cultural orientations 
B)  cultural orientations; field experience; language training 
C)  cultural assimilation; language training; field experience 
D)  sensitivity training; cultural orientations; field experience 
A)  environmental briefings; language training; cultural orientations 
B)  cultural orientations; field experience; language training 
C)  cultural assimilation; language training; field experience 
D)  sensitivity training; cultural orientations; field experience

Question 11

Which of the following is an appropriate and widely-used method for staffing international business operations?

Accepted Answer

A)  collective narcissism 
B)  cronyism 
C)  nepotism 
D)  geocentric approach 
A)  collective narcissism 
B)  cronyism 
C)  nepotism 
D)  geocentric approach

Question 12

Differentiate between the three types of staffing policies used by international companies.What are the advantages of each?

Accepted Answer

Ethnocentric staffing-In ethnocentric st

Question 13

Which of the following is a drawback of the polycentric approach?

Accepted Answer

A)  Host-country nationals become more committed to company headquarters than to their local colleagues. 
B)  Successful local units may increasingly function independently and pay less attention to headquarters. 
C)  Local units depend too much on headquarters for resources and innovations, with little incentive to develop their own. 
D)  Local managers study international business and cultural practices in other markets in preparation for international assignments at the expense of not fully investing in understanding the host country. 
A)  Host-country nationals become more committed to company headquarters than to their local colleagues. 
B)  Successful local units may increasingly function independently and pay less attention to headquarters. 
C)  Local units depend too much on headquarters for resources and innovations, with little incentive to develop their own. 
D)  Local managers study international business and cultural practices in other markets in preparation for international assignments at the expense of not fully investing in understanding the host country.

Question 14

Scenario: Mr. Yoshimura Goes to Tennessee
Mr. Yoshimura, vice president of quality control at Oshimura Yarn, has recently been assigned to a three-year project at the company's Tennessee plant. Mr. Yoshimura has brought his wife and his three daughters with him from Yokohama to Tennessee.
-If the family finds it difficult to adjust on returning to Japan after three years,they will experience ________.

Accepted Answer

A)  social loafing 
B)  reverse culture shock 
C)  expatriate failure 
D)  halo effect 
A)  social loafing 
B)  reverse culture shock 
C)  expatriate failure 
D)  halo effect

Question 15

Scenario: Gem Jewels
Gem Jewels recently established a number of subsidiaries in various foreign countries aiming to build high levels of international business involvement in the coming years. Cultural training has to be given by the company to home-country managers assigned to work in the new subsidiaries.
-To teach its employees the values,attitudes,manners,and customs of the host-country culture,Gem Jewels should offer ________.

Accepted Answer

A)  language training 
B)  environmental briefings 
C)  cultural assimilation 
D)  field experience 
A)  language training 
B)  environmental briefings 
C)  cultural assimilation 
D)  field experience

Question 16

The process of screening and hiring the best-qualified applicants with the greatest performance potential is called ________.

Accepted Answer

A)  performance appraisal 
B)  orientation 
C)  recruitment 
D)  selection 
A)  performance appraisal 
B)  orientation 
C)  recruitment 
D)  selection

Question 17

Explain the advantages and disadvantages of a geocentric staffing policy,and discuss the effects of culture shock when assigning an employee to work in another country.

Accepted Answer

In geocentric staffing,the best-qualifie

Question 18

Citizens who are working and living in their home country are called expatriates.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following methods of cultural training involves the use of guerilla linguistics?

Accepted Answer

A)  cultural orientation 
B)  language training 
C)  cultural assimilation 
D)  cultural narcissism 
A)  cultural orientation 
B)  language training 
C)  cultural assimilation 
D)  cultural narcissism

Question 20

CADE International,a MNC,typically fills high-level foreign positions with host country nationals.Which staffing model is most likely used by CADE International?

Accepted Answer

A)  ethnocentric staffing model 
B)  polycentric staffing model 
C)  geocentric staffing model 
D)  monocentric staffing model 
A)  ethnocentric staffing model 
B)  polycentric staffing model 
C)  geocentric staffing model 
D)  monocentric staffing model

A manager could most likely gain information on a local area's housing,health care,transportation,schools,and climate by participating in ________.

Expatriate failure refers to an employee's early return from an international assignment because of inadequate job performance.

Culture shock affects an expatriate's job satisfaction level but does not tend to affect his or her effectiveness and productivity at work.

Ethnocentric staffing places managerial responsibility in the hands of people intimately familiar with the local business environment.

________ teaches an expatriate a culture's values,attitudes,manners,and customs.

Which of the following statements regarding ethnocentric staffing is true?

________ is the early return of an expatriate manager to the home country because of an inability to perform in the overseas assignment.

The psychological process of readapting to one's home culture is seldom difficult for expatriates who have successfully adapted to new cultures.

Which of the following is the correct order of the different methods of cultural training from the least advanced to the most advanced?

Which of the following is an appropriate and widely-used method for staffing international business operations?

Differentiate between the three types of staffing policies used by international companies.What are the advantages of each?

Which of the following is a drawback of the polycentric approach?

The process of screening and hiring the best-qualified applicants with the greatest performance potential is called ________.

Explain the advantages and disadvantages of a geocentric staffing policy,and discuss the effects of culture shock when assigning an employee to work in another country.

Citizens who are working and living in their home country are called expatriates.

Which of the following methods of cultural training involves the use of guerilla linguistics?

CADE International,a MNC,typically fills high-level foreign positions with host country nationals.Which staffing model is most likely used by CADE International?

Globalization

Cross-Cultural Business

Political Economy and Ethics

Economic Development of Nations

International Trade Theory

Political Economy of Trade

Foreign Direct Investment

Regional Economic Integration

International Financial Markets

International Monetary System

International Strategy and Organization

Analyzing International Opportunities

Selecting and Managing Entry Modes

Developing and Marketing Products

Managing International Operations

Filters

Exam 16: Hiring and Managing Employees

A manager could most likely gain information on a local area's housing,health care,transportation,schools,and climate by participating in ________.

Expatriate failure refers to an employee's early return from an international assignment because of inadequate job performance.

Culture shock affects an expatriate's job satisfaction level but does not tend to affect his or her effectiveness and productivity at work.

Ethnocentric staffing places managerial responsibility in the hands of people intimately familiar with the local business environment.

________ teaches an expatriate a culture's values,attitudes,manners,and customs.

Which of the following statements regarding ethnocentric staffing is true?

________ is the early return of an expatriate manager to the home country because of an inability to perform in the overseas assignment.

The psychological process of readapting to one's home culture is seldom difficult for expatriates who have successfully adapted to new cultures.

Which of the following is the correct order of the different methods of cultural training from the least advanced to the most advanced?

Which of the following is an appropriate and widely-used method for staffing international business operations?

Differentiate between the three types of staffing policies used by international companies.What are the advantages of each?

Which of the following is a drawback of the polycentric approach?

The process of screening and hiring the best-qualified applicants with the greatest performance potential is called ________.

Explain the advantages and disadvantages of a geocentric staffing policy,and discuss the effects of culture shock when assigning an employee to work in another country.

Citizens who are working and living in their home country are called expatriates.

Which of the following methods of cultural training involves the use of guerilla linguistics?

CADE International,a MNC,typically fills high-level foreign positions with host country nationals.Which staffing model is most likely used by CADE International?

Globalization

Cross-Cultural Business

Political Economy and Ethics

Economic Development of Nations

International Trade Theory

Political Economy of Trade

Foreign Direct Investment

Regional Economic Integration

International Financial Markets

International Monetary System

International Strategy and Organization

Analyzing International Opportunities

Selecting and Managing Entry Modes

Developing and Marketing Products

Managing International Operations

Filters