Exam 7: Trust, Justice, and Ethics

Which of the following is True with regard to affect-based trust?

Which of the following is a feature of moral development at the preconventional stage?

Marco and Sam lost their jobs when the recession hit and their company had to lay off many of its employees. However, a few workers in their department with less seniority than Marco and Sam kept their jobs. When they confronted their supervisor about this, he offered only vague answers and changed the subject quickly. Given what you know about justice in organizations, why do you think their supervisor might have behaved this way?

________ reflects the degree to which the behaviors of an authority are in accordance with generally accepted moral norms.

Interpersonal justice is fostered when authorities adhere to which two particular rules?

What is trustworthiness? Explain how employees can gauge the "track record" of their supervisors.

________ refers to a general expectation that the words, promises, and statements of individuals and groups can be relied upon.

Yuka has a great relationship with her boss, Oliver. Oliver demands a lot of his employees, but he gives a lot in return in the form of not only bonuses and other incentives, but also sincere praise and personal accolades. He often asks Yuka for her opinion about things outside her area of expertise, and he communicates that he finds her to be a smart, capable person. As a result, Yuka has no qualms about staying late and taking on extra duties. Which of the following is most likely True about the way Yuka views her job responsibilities?

Tara and her friend Jeremy work for Bonnano's Grill, a busy restaurant. Tara recently found out that Jeremy has been underreporting his cash sales, reducing the amount he has to tip out the hosts and server assistants. Jeremy would lose his job if the management found out. Using this example, briefly explain the relationships among trust, justice, and ethics.

When employees evaluate outcomes such as pay, rewards, and promotions to determine whether they are allocated using proper norms, they are applying the ________ type of justice.

Raheem recently hired a new assistant, Cathy. At his office, he often receives confidential letters and documents regarding work, as well as some personal mail, including financial statements. As Raheem often spends much of his day in meetings, he has asked Cathy to collect his mail and leave it on his desk to sort through later. When Cathy gives him the mail, Raheem trusts that she has not stolen or opened any of it. Raheem has a high degree of

Lourdes' boss, Miguel, has a temper and has been known to chew employees out for minor infractions, and his behavior is changing the workplace. Given what you know about trust, what is Lourdes most likely experiencing?

The legal component of corporate social responsibility argues that the law represents society's codification of right and wrong and must, therefore, be followed.

________ is a perspective that acknowledges that the responsibility of a business encompasses the economic, legal, ethical, and citizenship expectations of society.

When employees perceive high levels of ________, they believe that decision outcomes are fair and that decision-making processes are designed and implemented in a fair manner.

Which of the following is an example of an especially ethical behavior?

________ justice is when decision-making outcomes are perceived as fair.

It is argued that ________ represents a sort of "faith in human nature."

Affect-based trust is driven by the

Efforts to improve the quality of life in the communities in which organizations work is typically an effort that comes under the citizenship component of corporate social responsibility.