Question 1

CPM and PERT both result in a network representation of a project.

Accepted Answer

A) True 
 B)False

Question 2

Designing jobs involve the use of motion study.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following statements is true about site selection?

Accepted Answer

A)  It arises only when a facility is outgrown. 
B)  It is not of much importance to organizations that come into direct contact with customers. 
C)  It involves the total production system of the organization. 
D)  It requires an examination of the location of new facilities only. 
E)  It is independent of the financial decisions. 
A)  It arises only when a facility is outgrown. 
B)  It is not of much importance to organizations that come into direct contact with customers. 
C)  It involves the total production system of the organization. 
D)  It requires an examination of the location of new facilities only. 
E)  It is independent of the financial decisions.

Question 4

Organizations with a(n)_____ system generally have a standardized product or service.

Accepted Answer

A)  job shop 
B)  continuous flow 
C)  intermittent flow 
D)  autonomous 
E)  special-order 
A)  job shop 
B)  continuous flow 
C)  intermittent flow 
D)  autonomous 
E)  special-order

Question 5

Aggregate production planning is also referred to as aggregate operations planning.

Accepted Answer

A) True 
 B)False

Question 6

Discuss the disadvantages of job specialization to labor.

Accepted Answer

The disadvantages of specialization to l

Question 7

The main purpose of _____ design is to find the one best way to do a job.

Accepted Answer

A)  job flow 
B)  job content 
C)  job method 
D)  job interface 
E)  intermittent flow 
A)  job flow 
B)  job content 
C)  job method 
D)  job interface 
E)  intermittent flow

Question 8

Normally,_____ are determined after the basic process and physical layout have been established.

Accepted Answer

A)  job performances 
B)  job restructures 
C)  job orientations 
D)  job standards 
E)  job methods 
A)  job performances 
B)  job restructures 
C)  job orientations 
D)  job standards 
E)  job methods

Question 9

Which of the following is a characteristic of continuous flow systems?

Accepted Answer

A)  They produce customized products and services. 
B)  They do not keep an inventory of finished products or offer standardized services. 
C)  They have relatively large volumes of similar products flowing through similar stages of the operating system. 
D)  They result in higher unit costs than the intermittent flow systems. 
E)  They include special-order fabrication shops, hospitals, advertising agencies, and dental offices. 
A)  They produce customized products and services. 
B)  They do not keep an inventory of finished products or offer standardized services. 
C)  They have relatively large volumes of similar products flowing through similar stages of the operating system. 
D)  They result in higher unit costs than the intermittent flow systems. 
E)  They include special-order fabrication shops, hospitals, advertising agencies, and dental offices.

Question 10

The sociotechnical approach to job design considers the operations of the technological and social systems.

Accepted Answer

A) True 
 B)False

Question 11

The overriding objective of process selection is to specify in detail the least economical processes required to convert inputs to service.

Accepted Answer

A) True 
 B)False

Question 12

_____ finds the best path and sequence of operations for attaining a desired level of output with a given mix of equipment and personnel.

Accepted Answer

A)  Activity scheduling 
B)  Resource allocation 
C)  Job design 
D)  Routing 
E)  Ergonomics 
A)  Activity scheduling 
B)  Resource allocation 
C)  Job design 
D)  Routing 
E)  Ergonomics

Question 13

_____ specifies in detail the processes and sequences required to transform inputs into products or services.

Accepted Answer

A)  Process selection 
B)  Facilities layout 
C)  Materials handling 
D)  Process layout 
E)  Site location 
A)  Process selection 
B)  Facilities layout 
C)  Materials handling 
D)  Process layout 
E)  Site location

Question 14

Which of the following statements best describes autonomy in job design?

Accepted Answer

A)  It refers to the number of different skills an employee needs to perform a job. 
B)  It refers to the degree to which a job allows an employee to complete an entire task rather than just a part of it. 
C)  It refers to the level of impact a job has on the whole organization. 
D)  It refers to the independence employees have to make decisions about how to perform their jobs. 
E)  It involves the extent to which managers let employees know how they are performing. 
A)  It refers to the number of different skills an employee needs to perform a job. 
B)  It refers to the degree to which a job allows an employee to complete an entire task rather than just a part of it. 
C)  It refers to the level of impact a job has on the whole organization. 
D)  It refers to the independence employees have to make decisions about how to perform their jobs. 
E)  It involves the extent to which managers let employees know how they are performing.

Question 15

_____ integrates all of the planning of the design process into one physical system.

Accepted Answer

A)  Task identity 
B)  Routing 
C)  Intermittent flow 
D)  Facilities layout 
E)  Job design 
A)  Task identity 
B)  Routing 
C)  Intermittent flow 
D)  Facilities layout 
E)  Job design

Question 16

Resource allocation is the efficient allocation of people and equipment to meet the demand requirements of the operating system.

Accepted Answer

A) True 
 B)False

Question 17

The sum of all the work tasks the jobholder may be asked to perform is referred to as job content.

Accepted Answer

A) True 
 B)False

Question 18

_____ develops the precise timetable to be followed in producing a product or service.

Accepted Answer

A)  Routing 
B)  Resource allocation 
C)  Job design 
D)  Activity scheduling 
E)  Process selection 
A)  Routing 
B)  Resource allocation 
C)  Job design 
D)  Activity scheduling 
E)  Process selection

Question 19

Ergonomics is the study of _____.

Accepted Answer

A)  the work activities of an individual or a group of individuals 
B)  the type of work tasks the jobholder is asked to perform 
C)  the interface between people and machines 
D)  the relation between the quality-of-life and site location 
E)  the way in which an individual performs a particular job 
A)  the work activities of an individual or a group of individuals 
B)  the type of work tasks the jobholder is asked to perform 
C)  the interface between people and machines 
D)  the relation between the quality-of-life and site location 
E)  the way in which an individual performs a particular job

Question 20

Which of the following is the sum of all the work tasks the jobholder may be asked to perform?

Accepted Answer

A)  Job order 
B)  Job content 
C)  Job method 
D)  Job variety 
E)  Job interface 
A)  Job order 
B)  Job content 
C)  Job method 
D)  Job variety 
E)  Job interface

CPM and PERT both result in a network representation of a project.

Designing jobs involve the use of motion study.

Which of the following statements is true about site selection?

Organizations with a(n)_____ system generally have a standardized product or service.

Aggregate production planning is also referred to as aggregate operations planning.

Discuss the disadvantages of job specialization to labor.

The main purpose of _____ design is to find the one best way to do a job.

Normally,_____ are determined after the basic process and physical layout have been established.

Which of the following is a characteristic of continuous flow systems?

The sociotechnical approach to job design considers the operations of the technological and social systems.

The overriding objective of process selection is to specify in detail the least economical processes required to convert inputs to service.

_____ finds the best path and sequence of operations for attaining a desired level of output with a given mix of equipment and personnel.

_____ specifies in detail the processes and sequences required to transform inputs into products or services.

Which of the following statements best describes autonomy in job design?

_____ integrates all of the planning of the design process into one physical system.

Resource allocation is the efficient allocation of people and equipment to meet the demand requirements of the operating system.

The sum of all the work tasks the jobholder may be asked to perform is referred to as job content.

_____ develops the precise timetable to be followed in producing a product or service.

Ergonomics is the study of _____.

Which of the following is the sum of all the work tasks the jobholder may be asked to perform?

Management in a Diverse Workplace

The Management Movement

Developing Communication Skills

Decision-Making Skills

Ethical, social, and Legal Responsibilities of Management

International Business

The Basics of Planning and Strategic Management

Organizing Work

Organizational Structure

Understanding Work Groups and Teams

Staffing

Employee Training and Development

Motivating Employees

Developing Leadership Skills

Managing Conflict and Stress

Managing Change and Culture

Management Control

Appraising and Rewarding Performance

Operations Control

Filters

Exam 19: Operations Management and Planning

CPM and PERT both result in a network representation of a project.

Designing jobs involve the use of motion study.

Which of the following statements is true about site selection?

Organizations with a(n)_____ system generally have a standardized product or service.

Aggregate production planning is also referred to as aggregate operations planning.

Discuss the disadvantages of job specialization to labor.

The main purpose of _____ design is to find the one best way to do a job.

Normally,_____ are determined after the basic process and physical layout have been established.

Which of the following is a characteristic of continuous flow systems?

The sociotechnical approach to job design considers the operations of the technological and social systems.

The overriding objective of process selection is to specify in detail the least economical processes required to convert inputs to service.

_____ finds the best path and sequence of operations for attaining a desired level of output with a given mix of equipment and personnel.

_____ specifies in detail the processes and sequences required to transform inputs into products or services.

Which of the following statements best describes autonomy in job design?

_____ integrates all of the planning of the design process into one physical system.

Resource allocation is the efficient allocation of people and equipment to meet the demand requirements of the operating system.

The sum of all the work tasks the jobholder may be asked to perform is referred to as job content.

_____ develops the precise timetable to be followed in producing a product or service.

Ergonomics is the study of _____.

Which of the following is the sum of all the work tasks the jobholder may be asked to perform?

Management in a Diverse Workplace

The Management Movement

Developing Communication Skills

Decision-Making Skills

Ethical, social, and Legal Responsibilities of Management

International Business

The Basics of Planning and Strategic Management

Organizing Work

Organizational Structure

Understanding Work Groups and Teams

Staffing

Employee Training and Development

Motivating Employees

Developing Leadership Skills

Managing Conflict and Stress

Managing Change and Culture

Management Control

Appraising and Rewarding Performance

Operations Control

Filters