Exam 13: Motivating Employees

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The _____ is based on the assumption that individuals are motivated to satisfy a number of basic requirements and that money can directly or indirectly satisfy only some of these requirements.

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C

Outline the determinants of employee satisfaction and dissatisfaction.

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A wide range of both internal and external factors affect an individual's level of satisfaction and dissatisfaction.They are:
-Manager's concern for people
-Job design (scope,depth,interest,perceived value)
-Compensation (external and internal consistency)
-Working conditions
-Social relationships
-Perceived long-range opportunities
-Perceived opportunities elsewhere
-Levels of aspiration and need achievement

According to the two-factor approach to motivation,which of the following factors can prevent motivation from occurring?

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A

Outline the influence of the organization's practices and management on each component of the expectancy approach.

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The scientific management approach to motivation is based on the assumption that _____ is the primary motivator of employees.

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The achievement-power-affiliation approach to motivation was developed by David C.McClelland.

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Satisfaction and motivation are synonymous.

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A motive is a stimulus that leads to an action that satisfies the need.

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Which of the following needs influence the development of various kinds of relationships based on adequacy and independence?

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According to McClelland's approach to motivation,an employee with a high need for _____ would likely respond positively to increased responsibility.

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Which of the following is true about the motivation-maintenance approach?

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What are the steps involved in the use of positive reinforcement?

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Equity theory postulates that the presence of inequity in a person is a motivation to achieve equity or reduce inequity.

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_____ involves giving an employee more of a similar type of operation to perform.

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Outline the levels of Maslow's needs hierarchy from the higher-order to the lower-order needs.

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According to Herzberg's two-factor approach to motivation,which of the following is a motivator?

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A(n)_____ need is satisfied by acceptance into meaningful groups of individuals.

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Positive reinforcement involves giving a person the opportunity to avoid a negative consequence by exhibiting a desired behavior.

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Self-actualization needs include _____.

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_____ refers to the consequences of an individual's behavior.

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