Question 1

Organizational morale refers to an individual's feeling of being accepted by a group of employees through common goals,and progress toward these goals.

Accepted Answer

A) True 
 B)False

Question 2

_____ refers to the employee's belief about the value of the rewards.

Accepted Answer

A)  Expectancy 
B)  Instrumentality 
C)  Autonomy 
D)  Valence 
E)  Reinforcement 
A)  Expectancy 
B)  Instrumentality 
C)  Autonomy 
D)  Valence 
E)  Reinforcement

Question 3

The motivation-hygiene approach contends that motivation comes from the manager and not from the individual.

Accepted Answer

A) True 
 B)False

Question 4

The achievement-power-affiliation approach to motivation was developed by _____.

Accepted Answer

A)  Abraham Maslow 
B)  David C. McClelland 
C)  Frederick W. Taylor 
D)  Douglas McGregor 
E)  Frederick Herzberg 
A)  Abraham Maslow 
B)  David C. McClelland 
C)  Frederick W. Taylor 
D)  Douglas McGregor 
E)  Frederick Herzberg

Question 5

According to Maslow's hierarchy of needs,_____ needs are the highest-order needs.

Accepted Answer

A)  esteem 
B)  self-actualization 
C)  social 
D)  physiological 
E)  safety 
A)  esteem 
B)  self-actualization 
C)  social 
D)  physiological 
E)  safety

Question 6

_____ involves an upgrading of the job by adding motivator factors.

Accepted Answer

A)  Job sharing 
B)  Job enrichment 
C)  Job enlargement 
D)  Job analysis 
E)  Job rotation 
A)  Job sharing 
B)  Job enrichment 
C)  Job enlargement 
D)  Job analysis 
E)  Job rotation

Question 7

According to the equity approach to job motivation,inputs are the tangible and intangible rewards that an employee receives from the organization.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following assumptions is true about the hierarchy of needs?

Accepted Answer

A)  Individuals are motivated to satisfy a number of requirements. 
B)  Money is the primary motivator of employees. 
C)  Money can directly or indirectly satisfy all of an individual's needs. 
D)  The strength of a person's needs remains constant under varying situations. 
E)  Employees are motivated by favorable company policies and administration. 
A)  Individuals are motivated to satisfy a number of requirements. 
B)  Money is the primary motivator of employees. 
C)  Money can directly or indirectly satisfy all of an individual's needs. 
D)  The strength of a person's needs remains constant under varying situations. 
E)  Employees are motivated by favorable company policies and administration.

Question 9

Which of the following plans makes Taylor's system of rewarding highly productive employees unique?

Accepted Answer

A)  One rate of pay for units produced up to the standard 
B)  High rate of pay for units produced up to the standard 
C)  Low rate of pay for units produced below the standard 
D)  Variable rates of pay for units produced up to the standard 
E)  Zero pay for units that are not produced up to the minimum standard 
A)  One rate of pay for units produced up to the standard 
B)  High rate of pay for units produced up to the standard 
C)  Low rate of pay for units produced below the standard 
D)  Variable rates of pay for units produced up to the standard 
E)  Zero pay for units that are not produced up to the minimum standard

Question 10

In motivation,motives are independent of needs.

Accepted Answer

A) True 
 B)False

Question 11

The motivation approach developed by David C.McClelland focuses on the _____.

Accepted Answer

A)  need to achieve 
B)  need for comfort 
C)  need for safety 
D)  need to satisfy one's ego 
E)  need for negative reinforcement 
A)  need to achieve 
B)  need for comfort 
C)  need for safety 
D)  need to satisfy one's ego 
E)  need for negative reinforcement

Question 12

How are today's organizations applying the logic of Maslow's needs hierarchy?

Accepted Answer

Many of today's organizations are applyi

Question 13

List some of the environmental and motivator factors from Herzberg's two-factor approach to motivation.

Accepted Answer

The environmental factors include:
-Poli

Question 14

Extinction is defined as _____.

Accepted Answer

A)  providing a positive consequence as a result of desired behavior 
B)  giving a person the opportunity to avoid a negative consequence 
C)  removing previously provided positive consequences as a result of undesirable behavior 
D)  providing a negative consequence as a result of undesired behavior 
E)  giving a person the chance to seek positive consequence by exhibiting desired behavior 
A)  providing a positive consequence as a result of desired behavior 
B)  giving a person the opportunity to avoid a negative consequence 
C)  removing previously provided positive consequences as a result of undesirable behavior 
D)  providing a negative consequence as a result of undesired behavior 
E)  giving a person the chance to seek positive consequence by exhibiting desired behavior

Question 15

The development of the two-factor approach involved extensive interviews using the critical incident method.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following arouses uncertainty and therefore affects the safety needs?

Accepted Answer

A)  Favoritism 
B)  Power 
C)  Health 
D)  Body needs 
E)  Acceptance of reality 
A)  Favoritism 
B)  Power 
C)  Health 
D)  Body needs 
E)  Acceptance of reality

Question 17

Taylor designed a system whereby an employee was compensated according to his or her _____.

Accepted Answer

A)  educational background 
B)  individual production 
C)  leadership quality 
D)  team effort 
E)  seniority 
A)  educational background 
B)  individual production 
C)  leadership quality 
D)  team effort 
E)  seniority

Question 18

Which of the following is a suggestion for the effective use of reinforcement?

Accepted Answer

A)  The consequences of a person's behavior must be less than the desired behavior. 
B)  All people should be rewarded the same irrespective of their levels of performance. 
C)  Managers should only give positive feedback. 
D)  Reprimands should be issued in front of others. 
E)  A person must be told what can be done to be reinforced. 
A)  The consequences of a person's behavior must be less than the desired behavior. 
B)  All people should be rewarded the same irrespective of their levels of performance. 
C)  Managers should only give positive feedback. 
D)  Reprimands should be issued in front of others. 
E)  A person must be told what can be done to be reinforced.

Question 19

Job satisfaction is related to group attitudes.

Accepted Answer

A) True 
 B)False

Question 20

According to Frederick W.Taylor,the output of highly productive employees will not change when they discover they are being compensated basically the same as less productive employees.

Accepted Answer

A) True 
 B)False

Organizational morale refers to an individual's feeling of being accepted by a group of employees through common goals,and progress toward these goals.

_____ refers to the employee's belief about the value of the rewards.

The motivation-hygiene approach contends that motivation comes from the manager and not from the individual.

The achievement-power-affiliation approach to motivation was developed by _____.

According to Maslow's hierarchy of needs,_____ needs are the highest-order needs.

_____ involves an upgrading of the job by adding motivator factors.

According to the equity approach to job motivation,inputs are the tangible and intangible rewards that an employee receives from the organization.

Which of the following assumptions is true about the hierarchy of needs?

Which of the following plans makes Taylor's system of rewarding highly productive employees unique?

In motivation,motives are independent of needs.

The motivation approach developed by David C.McClelland focuses on the _____.

How are today's organizations applying the logic of Maslow's needs hierarchy?

List some of the environmental and motivator factors from Herzberg's two-factor approach to motivation.

Extinction is defined as _____.

The development of the two-factor approach involved extensive interviews using the critical incident method.

Which of the following arouses uncertainty and therefore affects the safety needs?

Taylor designed a system whereby an employee was compensated according to his or her _____.

Which of the following is a suggestion for the effective use of reinforcement?

Job satisfaction is related to group attitudes.

According to Frederick W.Taylor,the output of highly productive employees will not change when they discover they are being compensated basically the same as less productive employees.

Management in a Diverse Workplace

The Management Movement

Developing Communication Skills

Decision-Making Skills

Ethical, social, and Legal Responsibilities of Management

International Business

The Basics of Planning and Strategic Management

Organizing Work

Organizational Structure

Understanding Work Groups and Teams

Staffing

Employee Training and Development

Developing Leadership Skills

Managing Conflict and Stress

Managing Change and Culture

Management Control

Appraising and Rewarding Performance

Operations Management and Planning

Operations Control

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Exam 13: Motivating Employees

Organizational morale refers to an individual's feeling of being accepted by a group of employees through common goals,and progress toward these goals.

_____ refers to the employee's belief about the value of the rewards.

The motivation-hygiene approach contends that motivation comes from the manager and not from the individual.

The achievement-power-affiliation approach to motivation was developed by _____.

According to Maslow's hierarchy of needs,_____ needs are the highest-order needs.

_____ involves an upgrading of the job by adding motivator factors.

According to the equity approach to job motivation,inputs are the tangible and intangible rewards that an employee receives from the organization.

Which of the following assumptions is true about the hierarchy of needs?

Which of the following plans makes Taylor's system of rewarding highly productive employees unique?

In motivation,motives are independent of needs.

The motivation approach developed by David C.McClelland focuses on the _____.

How are today's organizations applying the logic of Maslow's needs hierarchy?

List some of the environmental and motivator factors from Herzberg's two-factor approach to motivation.

Extinction is defined as _____.

The development of the two-factor approach involved extensive interviews using the critical incident method.

Which of the following arouses uncertainty and therefore affects the safety needs?

Taylor designed a system whereby an employee was compensated according to his or her _____.

Which of the following is a suggestion for the effective use of reinforcement?

Job satisfaction is related to group attitudes.

According to Frederick W.Taylor,the output of highly productive employees will not change when they discover they are being compensated basically the same as less productive employees.

Management in a Diverse Workplace

The Management Movement

Developing Communication Skills

Decision-Making Skills

Ethical, social, and Legal Responsibilities of Management

International Business

The Basics of Planning and Strategic Management

Organizing Work

Organizational Structure

Understanding Work Groups and Teams

Staffing

Employee Training and Development

Developing Leadership Skills

Managing Conflict and Stress

Managing Change and Culture

Management Control

Appraising and Rewarding Performance

Operations Management and Planning

Operations Control

Filters