Question 1

Which of the following describes the actions of employees who intentionally restrict output?

Accepted Answer

A)  Soldiering 
B)  Partnering 
C)  Restricting 
D)  Stopping 
E)  Impeding 
A)  Soldiering 
B)  Partnering 
C)  Restricting 
D)  Stopping 
E)  Impeding

Question 2

The professional manager does not necessarily have a controlling interest in the enterprise for which he or she works.

Accepted Answer

A) True 
 B)False

Question 3

What differentiated Rockefeller,Duke,and Carnegie from their "laissez-faire" predecessors?

Accepted Answer

A)  They developed extensive programs to train workers. 
B)  They utilized sophisticated methods of production. 
C)  They offered better compensation to their workers. 
D)  They involved workers in management decision making. 
E)  They pursued profits and self-interest above all else. 
A)  They developed extensive programs to train workers. 
B)  They utilized sophisticated methods of production. 
C)  They offered better compensation to their workers. 
D)  They involved workers in management decision making. 
E)  They pursued profits and self-interest above all else.

Question 4

Which of the following Acts severely restricted the use of injunctions to limit union activity?

Accepted Answer

A)  Fair Labor Standards Act of 1938 
B)  Railway Labor Act of 1926 
C)  Norris-La Guardia Act of 1932 
D)  National Labor Relations Act of 1935 
E)  Labor Rights Act of 1936 
A)  Fair Labor Standards Act of 1938 
B)  Railway Labor Act of 1926 
C)  Norris-La Guardia Act of 1932 
D)  National Labor Relations Act of 1935 
E)  Labor Rights Act of 1936

Question 5

The Scanlon plan gave workers a bonus for tangible savings in labor costs.

Accepted Answer

A) True 
 B)False

Question 6

Taylor saw the value of matching the job to the social background of the worker.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is true about scientific management?

Accepted Answer

A)  It results in conflict in interests between workers and management. 
B)  It emphasizes maximum output with human effort through the elimination of interdependence. 
C)  It studies the relationship between a technique and its efficiency. 
D)  It is a philosophy about the relationship between people and work. 
E)  It deals solely with the proper design of the job, irrespective of the worker. 
A)  It results in conflict in interests between workers and management. 
B)  It emphasizes maximum output with human effort through the elimination of interdependence. 
C)  It studies the relationship between a technique and its efficiency. 
D)  It is a philosophy about the relationship between people and work. 
E)  It deals solely with the proper design of the job, irrespective of the worker.

Question 8

The _____ graphically depicts both expected and completed production.

Accepted Answer

A)  Scalar chain 
B)  needs theory 
C)  Gantt chart 
D)  Taylor illustration 
E)  Scanlon plan 
A)  Scalar chain 
B)  needs theory 
C)  Gantt chart 
D)  Taylor illustration 
E)  Scanlon plan

Question 9

According to Ouchi,American-type organizations are characterized by rapid evaluation and promotion,and nonspecialized career paths.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is one of the categories under which managers were placed until the 1930s?

Accepted Answer

A)  Owner-managers 
B)  Scientific managers 
C)  Career managers 
D)  Professional managers 
E)  Operational managers 
A)  Owner-managers 
B)  Scientific managers 
C)  Career managers 
D)  Professional managers 
E)  Operational managers

Question 11

Scientific management pioneers believed employees could be motivated by economic rewards,provided those rewards were related to individual performance.

Accepted Answer

A) True 
 B)False

Question 12

During the last quarter of the nineteenth century,American business was dominated and shaped by _____.

Accepted Answer

A)  owner-managers 
B)  scientific managers 
C)  career managers 
D)  captains of industry 
E)  leaders of industrial conglomerates 
A)  owner-managers 
B)  scientific managers 
C)  career managers 
D)  captains of industry 
E)  leaders of industrial conglomerates

Question 13

Describe the "American-type" organization.

Accepted Answer

American-type organizations are characte

Question 14

Taylor observed that most wage systems were based on attendance and position,without providing sufficient impetus for employees to produce more than required.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following was one of the facets of the Industrial Revolution in America according to Daniel Wren?

Accepted Answer

A)  Efficiency 
B)  Automation 
C)  Government regulation 
D)  Power 
E)  Safety 
A)  Efficiency 
B)  Automation 
C)  Government regulation 
D)  Power 
E)  Safety

Question 16

The major difference between the works of Taylor and Fayol was in their orientation-Taylor stressed the management of operative work,whereas Fayol emphasized the management of organization.

Accepted Answer

A) True 
 B)False

Question 17

The _____ approach to management provides a framework for visualizing internal and external environmental factors as an integrated whole.

Accepted Answer

A)  scientific 
B)  Theory Z 
C)  process 
D)  systems 
E)  Scanlon 
A)  scientific 
B)  Theory Z 
C)  process 
D)  systems 
E)  Scanlon

Question 18

The _____ approach to management theorizes that different situations and conditions require different management approaches.

Accepted Answer

A)  contingency 
B)  multiple-management 
C)  Theory Z 
D)  total quality 
E)  systems 
A)  contingency 
B)  multiple-management 
C)  Theory Z 
D)  total quality 
E)  systems

Question 19

The scientific method involved finding "_____" to perform a task.

Accepted Answer

A)  a series of possible ways 
B)  the cheapest way 
C)  the one best way 
D)  the most efficient method 
E)  the most automated way 
A)  a series of possible ways 
B)  the cheapest way 
C)  the one best way 
D)  the most efficient method 
E)  the most automated way

Question 20

Taylor saw the value of matching the job to the _____.

Accepted Answer

A)  industry 
B)  pay scale 
C)  piece-rate structure 
D)  worker 
E)  environment 
A)  industry 
B)  pay scale 
C)  piece-rate structure 
D)  worker 
E)  environment

Which of the following describes the actions of employees who intentionally restrict output?

The professional manager does not necessarily have a controlling interest in the enterprise for which he or she works.

What differentiated Rockefeller,Duke,and Carnegie from their "laissez-faire" predecessors?

Which of the following Acts severely restricted the use of injunctions to limit union activity?

The Scanlon plan gave workers a bonus for tangible savings in labor costs.

Taylor saw the value of matching the job to the social background of the worker.

Which of the following is true about scientific management?

The _____ graphically depicts both expected and completed production.

According to Ouchi,American-type organizations are characterized by rapid evaluation and promotion,and nonspecialized career paths.

Which of the following is one of the categories under which managers were placed until the 1930s?

Scientific management pioneers believed employees could be motivated by economic rewards,provided those rewards were related to individual performance.

During the last quarter of the nineteenth century,American business was dominated and shaped by _____.

Describe the "American-type" organization.

Taylor observed that most wage systems were based on attendance and position,without providing sufficient impetus for employees to produce more than required.

Which of the following was one of the facets of the Industrial Revolution in America according to Daniel Wren?

The major difference between the works of Taylor and Fayol was in their orientation-Taylor stressed the management of operative work,whereas Fayol emphasized the management of organization.

The _____ approach to management provides a framework for visualizing internal and external environmental factors as an integrated whole.

The _____ approach to management theorizes that different situations and conditions require different management approaches.

The scientific method involved finding "_____" to perform a task.

Taylor saw the value of matching the job to the _____.

Management in a Diverse Workplace

Developing Communication Skills

Decision-Making Skills

Ethical, social, and Legal Responsibilities of Management

International Business

The Basics of Planning and Strategic Management

Organizing Work

Organizational Structure

Understanding Work Groups and Teams

Staffing

Employee Training and Development

Motivating Employees

Developing Leadership Skills

Managing Conflict and Stress

Managing Change and Culture

Management Control

Appraising and Rewarding Performance

Operations Management and Planning

Operations Control

Filters

Exam 2: The Management Movement

Which of the following describes the actions of employees who intentionally restrict output?

The professional manager does not necessarily have a controlling interest in the enterprise for which he or she works.

What differentiated Rockefeller,Duke,and Carnegie from their "laissez-faire" predecessors?

Which of the following Acts severely restricted the use of injunctions to limit union activity?

The Scanlon plan gave workers a bonus for tangible savings in labor costs.

Taylor saw the value of matching the job to the social background of the worker.

Which of the following is true about scientific management?

The _____ graphically depicts both expected and completed production.

According to Ouchi,American-type organizations are characterized by rapid evaluation and promotion,and nonspecialized career paths.

Which of the following is one of the categories under which managers were placed until the 1930s?

Scientific management pioneers believed employees could be motivated by economic rewards,provided those rewards were related to individual performance.

During the last quarter of the nineteenth century,American business was dominated and shaped by _____.

Describe the "American-type" organization.

Taylor observed that most wage systems were based on attendance and position,without providing sufficient impetus for employees to produce more than required.

Which of the following was one of the facets of the Industrial Revolution in America according to Daniel Wren?

The major difference between the works of Taylor and Fayol was in their orientation-Taylor stressed the management of operative work,whereas Fayol emphasized the management of organization.

The _____ approach to management provides a framework for visualizing internal and external environmental factors as an integrated whole.

The _____ approach to management theorizes that different situations and conditions require different management approaches.

The scientific method involved finding "_____" to perform a task.

Taylor saw the value of matching the job to the _____.

Management in a Diverse Workplace

Developing Communication Skills

Decision-Making Skills

Ethical, social, and Legal Responsibilities of Management

International Business

The Basics of Planning and Strategic Management

Organizing Work

Organizational Structure

Understanding Work Groups and Teams

Staffing

Employee Training and Development

Motivating Employees

Developing Leadership Skills

Managing Conflict and Stress

Managing Change and Culture

Management Control

Appraising and Rewarding Performance

Operations Management and Planning

Operations Control

Filters