Question 1

According to the textbook,train-the-trainer fundamentals include providing the subject-matter expert with feedback upon completion of a practice training session.

Accepted Answer

A) True 
 B)False

Question 2

According to the textbook,what factors should be considered when deciding to conduct training off-site?

Accepted Answer

A)  potential distractions 
B)  trainer preferences 
C)  trainee preferences 
D)  management preferences 
A)  potential distractions 
B)  trainer preferences 
C)  trainee preferences 
D)  management preferences

Question 3

Half-way through her lecture,Jay begins to experience problems with her PowerPoint presentation.What solution should Jay use to deal with this challenge?

Accepted Answer

A)  visit the facility beforehand to ensure her PPT presentation is compatible 
B)  enlist assistance from trainees who may know how to solve the issue 
C)  arrive at least one hour early to set up and handle problems 
D)  report the issue to facilities and wait for the issue to be resolved 
A)  visit the facility beforehand to ensure her PPT presentation is compatible 
B)  enlist assistance from trainees who may know how to solve the issue 
C)  arrive at least one hour early to set up and handle problems 
D)  report the issue to facilities and wait for the issue to be resolved

Question 4

A lesson plan is a blueprint that outlines the training program in terms of the sequence of activities that will take place.

Accepted Answer

A) True 
 B)False

Question 5

A high-involvement seating arrangement fits well with a traditional lecture format.

Accepted Answer

A) True 
 B)False

Question 6

Mike has been charged with designing a lesson plan dealing with negotiation strategies.Under which section of a lesson plan would he include articles and links to websites dealing with negotiation strategies?

Accepted Answer

A)  training objectives 
B)  sequence 
C)  detailed lesson plan 
D)  trainee handouts 
A)  training objectives 
B)  sequence 
C)  detailed lesson plan 
D)  trainee handouts

Question 7

According to the textbook,which of the following is a solution to the training timing problem?

Accepted Answer

A)  use self-talk and relaxation exercises prior to the training 
B)  plan for too little material so you may prioritize if necessary 
C)  practise presenting the material and do a check-in at regular intervals 
D)  use ice-breakers and begin with an activity that relaxes trainees 
A)  use self-talk and relaxation exercises prior to the training 
B)  plan for too little material so you may prioritize if necessary 
C)  practise presenting the material and do a check-in at regular intervals 
D)  use ice-breakers and begin with an activity that relaxes trainees

Question 8

What should ideally happen after the training program has finished?

Accepted Answer

A)  trainees reflect on the training and provide positive responses 
B)  trainees make suggestions for future improvements to the program 
C)  trainees share with co-workers their satisfaction with the training experience 
D)  trainees' behaviour and performance show a change 
A)  trainees reflect on the training and provide positive responses 
B)  trainees make suggestions for future improvements to the program 
C)  trainees share with co-workers their satisfaction with the training experience 
D)  trainees' behaviour and performance show a change

Question 9

When developing a lesson plan,trainers should strongly review the sequence of content,ensuring that content moves from the general to the specific.

Accepted Answer

A) True 
 B)False

Question 10

Most common training delivery problems fit into one of three basic themes.Identify the three themes and provide one problem example for each.

Accepted Answer

The three themes are:
(1)problems pertai

Question 11

Donald Kirkpatrick suggests that companies need to make decisions when selecting candidates for a training program.Which of the following questions does Kirkpatrick suggest be asked?

Accepted Answer

A)  What training gaps have been identified? 
B)  Do employees need career development? 
C)  What programs are mandated by law? 
D)  Should training be off-the-job, on-the-job, or blended? 
A)  What training gaps have been identified? 
B)  Do employees need career development? 
C)  What programs are mandated by law? 
D)  Should training be off-the-job, on-the-job, or blended?

Question 12

What is the term for a connected unit of instruction with a specific learning objective?

Accepted Answer

A)  lesson plan 
B)  lesson plan cover page 
C)  training 
D)  lesson 
A)  lesson plan 
B)  lesson plan cover page 
C)  training 
D)  lesson

Question 13

Which of the following is NOT influenced by seating arrangements at a training event?

Accepted Answer

A)  trainee involvement 
B)  trainee energy 
C)  learning outcomes 
D)  trainee participation 
A)  trainee involvement 
B)  trainee energy 
C)  learning outcomes 
D)  trainee participation

Question 14

Stakeholder consultation is not a requirement when determining training schedules.

Accepted Answer

A) True 
 B)False

Question 15

Research appears to support the notion that trainees that experience an expressive trainer tend to recall more content.

Accepted Answer

A) True 
 B)False

Question 16

What process does Export Development Canada (EDC)use to identify subject-matter experts (SMEs)to lead training programs at EDC?

Accepted Answer

A)  each business unit director decides which SME will conduct the training 
B)  each year, potential candidates volunteer to lead training programs focusing on their areas of expertise 
C)  the human resources department identifies candidates based on performance evaluations 
D)  every SME is given the opportunity to lead at least one training program 
A)  each business unit director decides which SME will conduct the training 
B)  each year, potential candidates volunteer to lead training programs focusing on their areas of expertise 
C)  the human resources department identifies candidates based on performance evaluations 
D)  every SME is given the opportunity to lead at least one training program

Question 17

Which of Robert Gagné's nine events of instruction and training design principles reflect adult learners' need to identify "What is in it for me or my organization"?

Accepted Answer

A)  describe the objectives 
B)  present the material to be learned 
C)  gain attention 
D)  stimulate recall of prior knowledge 
A)  describe the objectives 
B)  present the material to be learned 
C)  gain attention 
D)  stimulate recall of prior knowledge

Question 18

What training method generally utilizes a low-involvement seating arrangement?

Accepted Answer

A)  train the trainer 
B)  discussion groups 
C)  action learning 
D)  lecture 
A)  train the trainer 
B)  discussion groups 
C)  action learning 
D)  lecture

Question 19

A learning climate has four key factors including pre-arrival,greeting participants,trainer's style and behaviour,and trainees' experiences and backgrounds.

Accepted Answer

A) True 
 B)False

Question 20

Evidence supports the notion that a good lesson plan should provide a general overview of learning outcomes,allowing the trainer to personalize the actual content and lesson format.

Accepted Answer

A) True 
 B)False

According to the textbook,train-the-trainer fundamentals include providing the subject-matter expert with feedback upon completion of a practice training session.

According to the textbook,what factors should be considered when deciding to conduct training off-site?

Half-way through her lecture,Jay begins to experience problems with her PowerPoint presentation.What solution should Jay use to deal with this challenge?

A lesson plan is a blueprint that outlines the training program in terms of the sequence of activities that will take place.

A high-involvement seating arrangement fits well with a traditional lecture format.

Mike has been charged with designing a lesson plan dealing with negotiation strategies.Under which section of a lesson plan would he include articles and links to websites dealing with negotiation strategies?

According to the textbook,which of the following is a solution to the training timing problem?

What should ideally happen after the training program has finished?

When developing a lesson plan,trainers should strongly review the sequence of content,ensuring that content moves from the general to the specific.

Most common training delivery problems fit into one of three basic themes.Identify the three themes and provide one problem example for each.

Donald Kirkpatrick suggests that companies need to make decisions when selecting candidates for a training program.Which of the following questions does Kirkpatrick suggest be asked?

What is the term for a connected unit of instruction with a specific learning objective?

Which of the following is NOT influenced by seating arrangements at a training event?

Stakeholder consultation is not a requirement when determining training schedules.

Research appears to support the notion that trainees that experience an expressive trainer tend to recall more content.

What process does Export Development Canada (EDC)use to identify subject-matter experts (SMEs)to lead training programs at EDC?

Which of Robert Gagné's nine events of instruction and training design principles reflect adult learners' need to identify "What is in it for me or my organization"?

What training method generally utilizes a low-involvement seating arrangement?

A learning climate has four key factors including pre-arrival,greeting participants,trainer's style and behaviour,and trainees' experiences and backgrounds.

Evidence supports the notion that a good lesson plan should provide a general overview of learning outcomes,allowing the trainer to personalize the actual content and lesson format.

The Training and Development Process

Organizational Learning

Learning and Motivation

The Needs Analysis Process

Training Design

Off-The-Job Training Methods

On-The-Job Training Methods

Technology-Based Training Methods

Transfer of Training

Training Evaluation

The Costs and Benefits of Training Programs

Training Programs

Management Development

The Evolution and Future of Training and Development

Filters

Exam 9: Training Delivery

According to the textbook,train-the-trainer fundamentals include providing the subject-matter expert with feedback upon completion of a practice training session.

According to the textbook,what factors should be considered when deciding to conduct training off-site?

Half-way through her lecture,Jay begins to experience problems with her PowerPoint presentation.What solution should Jay use to deal with this challenge?

A lesson plan is a blueprint that outlines the training program in terms of the sequence of activities that will take place.

A high-involvement seating arrangement fits well with a traditional lecture format.

Mike has been charged with designing a lesson plan dealing with negotiation strategies.Under which section of a lesson plan would he include articles and links to websites dealing with negotiation strategies?

According to the textbook,which of the following is a solution to the training timing problem?

What should ideally happen after the training program has finished?

When developing a lesson plan,trainers should strongly review the sequence of content,ensuring that content moves from the general to the specific.

Most common training delivery problems fit into one of three basic themes.Identify the three themes and provide one problem example for each.

Donald Kirkpatrick suggests that companies need to make decisions when selecting candidates for a training program.Which of the following questions does Kirkpatrick suggest be asked?

What is the term for a connected unit of instruction with a specific learning objective?

Which of the following is NOT influenced by seating arrangements at a training event?

Stakeholder consultation is not a requirement when determining training schedules.

Research appears to support the notion that trainees that experience an expressive trainer tend to recall more content.

What process does Export Development Canada (EDC)use to identify subject-matter experts (SMEs)to lead training programs at EDC?

Which of Robert Gagné's nine events of instruction and training design principles reflect adult learners' need to identify "What is in it for me or my organization"?

What training method generally utilizes a low-involvement seating arrangement?

A learning climate has four key factors including pre-arrival,greeting participants,trainer's style and behaviour,and trainees' experiences and backgrounds.

Evidence supports the notion that a good lesson plan should provide a general overview of learning outcomes,allowing the trainer to personalize the actual content and lesson format.

The Training and Development Process

Organizational Learning

Learning and Motivation

The Needs Analysis Process

Training Design

Off-The-Job Training Methods

On-The-Job Training Methods

Technology-Based Training Methods

Transfer of Training

Training Evaluation

The Costs and Benefits of Training Programs

Training Programs

Management Development

The Evolution and Future of Training and Development

Filters