Exam 13: Communication Tools

Many companies use ____________________, which enables users to manage and share their calendars, task lists, schedules, contact lists, and documents.

For most standard documents, Microsoft suggests writers aim for a Flesch-Kincaid Grade Level score of ____.

When preparing for a presentation, try to anticipate the questions an audience will ask so a response can be prepared ahead of time.

When preparing slides for a presentation, use serif styles, such as Times Roman, for all body text; if a sans serif style (such as Arial) is used, apply it only in titles.

Knowing WHAT is expected and when to go into detail is directly related to knowing ____.

Which of the following is not a guideline for preparing an effective slide presentation?

A(n) ____________________ is a tool that identifies words that do not appear in a word processing program's dictionary.

All writers must consider ____________________, which analyzes the ease of comprehension by measuring specific characteristics of syllables, words, and sentences.

To know ____, ask the question, "Is this communication necessary, and what specific results am I seeking?"

Most word processing programs include a(n) ____________________, which is a tool that can detect usage problems and offer suggestions.

The Flesch Reading Ease score measures the average sentence length and the average number of syllables per word and produces a rating level to a U.S. grade-school level.

Visual aids can direct audience attention away from the speaker, which is useful if the speaker is nervous when giving a presentation.

When preparing a presentation, the first step (and perhaps the most important) is to prepare an overall outline that will be the foundation of the presentation.

Many word processing programs include a tool that can generate a(n) ____________________ automatically.

The why, who, what, when, and how of communications are important questions that must be answered before you communicate.

Although many authors use a more conversational style for e-mail, users should remember that e-mail messages often are forwarded to other recipients or groups.

For most standard documents, Microsoft suggests writers aim for a Flesch Reading Ease score of ____.

When preparing slides for a presentation, select special effects liberally - many graphics, colors, sounds, or other special effects will concentrate the audience.

When preparing written communications, ____________________, as in the sentence, "The system was designed by Tom," should be avoided.

Include a(n) ____________________ when a report is long or includes many exhibits.