Exam 1: Introduction to Systems Analysis and Design

Database administration involves ____.

A(n) _________________________ is a set of related components that produces specific results, such as routing Internet traffic, manufacturing microchips, and controlling complex entities like the Hubbell Telescope.

Business support systems ____.

A ____, or requirements model, describes the information that a system must provide.

A mission-critical system is one that is unimportant to a company's operations.

Which of the following is one of the main sectors of e-commerce?

Companies typically require that systems analysts have a college degree in information systems, computer science, business, or a closely related field, and some IT experience usually is required.

A truck fleet dispatcher might run a series of _________________________ scenarios to determine the impact of increased shipments or bad weather.

-In the accompanying figure showing the components of an information system, _________________________ refer(s) to the programs that control the hardware and produce the desired information or results.

Systems analysts use a ____ to graphically represent company operations and information needs.

-Agile methods typically use a(n) ____model, which represents a series of iterations based on user feedback.

-In the accompanying figure showing the components of an information system, _________________________ describe(s) the tasks and business functions that users, managers, and IT staff members perform to achieve specific results.

Many hardware and software companies offer _________________________ for IT professionals, which verifies that an individual demonstrated a certain level of knowledge and skill on a standardized test.

A(n) _________________________ combines information technology, people, and data to support business requirements.

The ____ method of developing systems produces code that is modular and reusable.

Internet-based commerce is called _________________________ and includes two main sectors: B2C (business-to-consumer) and B2B (business-to-business).

An example of a horizontal system is a(n) ____.

____ methods include the latest trends in software development.

A business process describes a specific set of ____.

In the systems planning phase, a key part of the preliminary investigation is a feasibility study that reviews anticipated costs and benefits and recommends a course of action based on operational, technical, economic, and time factors.