Exam 5: Understanding Organizational Markets and Buying Behavior

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Identify and describe the five major participants in the organizational purchasing process.

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A sales report from a top salesperson points out that a major competitor has added a new,more expensive feature to one of its products and that several of his top customers have stopped buying their products as they lack in this new feature.Which stage of the purchase decision-making process does this situation most accurately represent?

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Organizational buyers evaluate alternative suppliers and their offerings by using a set of choice criteria reflecting the desired benefits.

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Most standard marketing strategies and tools are equally effective for both business organizations and governmental purchasing processes.

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Personal selling,either by the producer's or a distributor's salesforce,is the only important promotional method for accessory equipment.

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In the context of organizational market,which of the following statements best describes influencers?

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Value analysis maximizes procurement costs.

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Government organizations tend to require less documentation and paperwork from their suppliers compared to the business organizations.

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Trucks and hand tools fall under the category of operating supplies.

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Buyers' auctions are most akin to a _____ situation.

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Discuss how the government's purchasing processes differ from that of a business organization.

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Due to the lack of experience of the buying center in case of ________,the buying center tends to view the supplier's reputation as a critical factor,and generally choose a well-known and respected supplier to reduce the risk of making a poor decision.

(Multiple Choice)
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Which of the following is true in the context of operating supplies?

(Multiple Choice)
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What are the motivations behind the purchases made by organizational buyers? Why is organizational demand referred to as derived demand?

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If Wal-Mart agrees to share sales information with Coca-Cola for the purpose of keeping stocks replenished,they would be creating a(n):

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What effects are likely to be expected when implementing a just-in-time inventory system to an assembly-line type of manufacturer?

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A modified rebuy typically involves:

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A firm is more likely to trust and develop a long-term commitment to a supplier when that supplier makes dedicated,customer-specific investments.

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Distribution channels for natural materials tend to have many middlemen.

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In the context of organizational market,individuals who controls the flow of information to other people in the purchasing process is referred to as:

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