Question 1

Which of the following patients should be seen by the nurse first based on the information provided during the shift report?

Accepted Answer

A) A patient admitted with hypertension complaining of back pain. 
B) A patient admitted with mental status changes. 
C) A patient complaining of incisional pain postoperatively. 
D) A patient asking for assistance in getting back to bed. 
A) A patient admitted with hypertension complaining of back pain. 
B) A patient admitted with mental status changes. 
C) A patient complaining of incisional pain postoperatively. 
D) A patient asking for assistance in getting back to bed.

Question 2

A float nurse is assigned four patients on the day shift.Which of the following reports by the float nurse would require immediate intervention by the charge nurse?

Accepted Answer

A) "Dr.Smith, your patient, Mr.Jones is complaining of a headache." 
B) "Dr.Smith, this is nurse Sandy from xyz and your patient, Mr.Jones in 222, admitted with hypertension, is complaining of a headache." 
C) "Dr.Smith, this is nurse Sandy from xyz and your patient, Mr.Jones in 222, admitted with hypertension, is complaining of a headache but has just been started on isosorbide (Isordil).What can I give him to relieve his headache?" 
D) "Dr.Smith, this is nurse Sandy from xyz and your patient, Mr.Jones in 222, is complaining of a headache but has just been started on isosorbide (Isordil).What can I give him to relieve his headache?" 
A) "Dr.Smith, your patient, Mr.Jones is complaining of a headache." 
B) "Dr.Smith, this is nurse Sandy from xyz and your patient, Mr.Jones in 222, admitted with hypertension, is complaining of a headache." 
C) "Dr.Smith, this is nurse Sandy from xyz and your patient, Mr.Jones in 222, admitted with hypertension, is complaining of a headache but has just been started on isosorbide (Isordil).What can I give him to relieve his headache?" 
D) "Dr.Smith, this is nurse Sandy from xyz and your patient, Mr.Jones in 222, is complaining of a headache but has just been started on isosorbide (Isordil).What can I give him to relieve his headache?"

Question 3

Formal communication in health care is used to properly inform staff of (Select all that apply.)

Accepted Answer

A) changes in CPR certification dates. 
B) Christmas party celebration. 
C) patient survey results. 
D) girl Scout cookie order pick-up. 
E) termination of an employee. 
A) changes in CPR certification dates. 
B) Christmas party celebration. 
C) patient survey results. 
D) girl Scout cookie order pick-up. 
E) termination of an employee.

Question 4

In the change of shift report, what should be included? (Select all that apply.)

Accepted Answer

A) Family contact telephone numbers 
B) Current assessment 
C) Plan of care 
D) Change in condition 
E) Discharge plan
F)Personal comments 
A) Family contact telephone numbers 
B) Current assessment 
C) Plan of care 
D) Change in condition 
E) Discharge plan
F)Personal comments

Question 5

Which exchange between the RN and the UAP requires intervention by the charge nurse?

Accepted Answer

A) "Take the patient's blood pressure every 15 minutes and inform me of the results." 
B) "Check the patient's blood glucose before breakfast and lunch and inform me of the results." 
C) "Ambulate the patient in 2210 as far as he can walk." 
D) "Shave the patient in 2210.His beard is long." 
A) "Take the patient's blood pressure every 15 minutes and inform me of the results." 
B) "Check the patient's blood glucose before breakfast and lunch and inform me of the results." 
C) "Ambulate the patient in 2210 as far as he can walk." 
D) "Shave the patient in 2210.His beard is long."

Which of the following patients should be seen by the nurse first based on the information provided during the shift report?

A float nurse is assigned four patients on the day shift.Which of the following reports by the float nurse would require immediate intervention by the charge nurse?

Formal communication in health care is used to properly inform staff of (Select all that apply.)

In the change of shift report, what should be included? (Select all that apply.)

Which exchange between the RN and the UAP requires intervention by the charge nurse?

Leadership and Management

Organizational Structure of Health Care

Strategic Management and Planning

Financial Management in Health Care

Healthcare Regulatory and Certifying Agencies

Organizational Decision Making and Shared Governance

Professional Decision Making and Advocacy

Personnel Policies and Programs in the Workplace

Professional Development

Professional Practice and Care Delivery Models and Emerging Practice Models

Staffing and Scheduling

Delegation of Nursing Tasks

Providing Competent Staff

Group Management for Effective Outcomes

Hospital Information Systems

Ethical and Legal Issues in Patient Care

Improving Organizational Performance

Evidence-Based Practice

Monitoring Outcomes and the Use of Data for Improvement

New Graduates: the Immediate Future: Job Interviewing, Nclex, and Continuing Education

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Exam 8: Communication in the Work Environment

Which of the following patients should be seen by the nurse first based on the information provided during the shift report?

A float nurse is assigned four patients on the day shift.Which of the following reports by the float nurse would require immediate intervention by the charge nurse?

Formal communication in health care is used to properly inform staff of (Select all that apply.)

In the change of shift report, what should be included? (Select all that apply.)

Which exchange between the RN and the UAP requires intervention by the charge nurse?

Leadership and Management

Organizational Structure of Health Care

Strategic Management and Planning

Financial Management in Health Care

Healthcare Regulatory and Certifying Agencies

Organizational Decision Making and Shared Governance

Professional Decision Making and Advocacy

Personnel Policies and Programs in the Workplace

Professional Development

Professional Practice and Care Delivery Models and Emerging Practice Models

Staffing and Scheduling

Delegation of Nursing Tasks

Providing Competent Staff

Group Management for Effective Outcomes

Hospital Information Systems

Ethical and Legal Issues in Patient Care

Improving Organizational Performance

Evidence-Based Practice

Monitoring Outcomes and the Use of Data for Improvement

New Graduates: the Immediate Future: Job Interviewing, Nclex, and Continuing Education

Filters