Question 1

The best method for providing information regarding patient satisfaction surveys to the staff is by

Accepted Answer

A) emailing results to all employees. 
B) making an announcement at the next staff meeting. 
C) providing results from the most current survey. 
D) providing comparison of current results with previous performance results. 
A) emailing results to all employees. 
B) making an announcement at the next staff meeting. 
C) providing results from the most current survey. 
D) providing comparison of current results with previous performance results. D

Question 2

Which hospital data collection result will most likely affect nursing practice?

Accepted Answer

A) Changes in staffing patterns 
B) Changes in patient acuity 
C) Introduction of the needleless system 
D) Changes to the interview process 
A) Changes in staffing patterns 
B) Changes in patient acuity 
C) Introduction of the needleless system 
D) Changes to the interview process A

Question 3

Which are benefits to the organization are acquired from greater patient satisfaction?

Accepted Answer

A) Higher employee satisfaction 
B) Lower acuity 
C) Higher employee benefits 
D) Fewer call lights to answer 
A) Higher employee satisfaction 
B) Lower acuity 
C) Higher employee benefits 
D) Fewer call lights to answer A

Question 4

What information obtained from hospital data collection can be used for administrative purposes?

Accepted Answer

A) Unit-specific measures 
B) Staffing ratios 
C) Turnover 
D) Evidence-based practice 
A) Unit-specific measures 
B) Staffing ratios 
C) Turnover 
D) Evidence-based practice

Question 5

What are the benefits to the organization from greater patient satisfaction? (Select all that apply.)

Accepted Answer

A) Improvement in quality of patient care 
B) Lower patient acuity 
C) Lower mortality rates 
D) Improved retention 
E) Establishing benchmarks against other institutions 
A) Improvement in quality of patient care 
B) Lower patient acuity 
C) Lower mortality rates 
D) Improved retention 
E) Establishing benchmarks against other institutions

Question 6

What information obtained from hospital data collection can be used for staffing purposes?

Accepted Answer

A) Patient satisfaction 
B) Staff competency 
C) Best practice 
D) Use of agency nurses 
A) Patient satisfaction 
B) Staff competency 
C) Best practice 
D) Use of agency nurses

Question 7

Core measures identified by The Joint Commission include standard orders regarding care and data collection for

Accepted Answer

A) infection rates. 
B) community-acquired pneumonia admission rates. 
C) rates of smokers admitted with acute myocardial infarction. 
D) rates of smokers admitted with hypertension. 
A) infection rates. 
B) community-acquired pneumonia admission rates. 
C) rates of smokers admitted with acute myocardial infarction. 
D) rates of smokers admitted with hypertension.

Question 8

One of the best indicators of clinical performance can be attributed to

Accepted Answer

A) yearly census. 
B) patient satisfaction surveys. 
C) employee satisfaction surveys. 
D) staff turnover. 
A) yearly census. 
B) patient satisfaction surveys. 
C) employee satisfaction surveys. 
D) staff turnover.

Question 9

Data provided by studies on patients with community-acquired pneumonia (CAP) have influenced the standards of practice for those patients.Which order should the nurse anticipate on the standard orders as a result of initiatives developed through clinical studies?

Accepted Answer

A) Obtaining blood cultures within 4 hours of arrival at the hospital 
B) Administering antibiotics within 4 hours of arrival at the hospital 
C) Administration of aspirin on arrival to the hospital 
D) Administration of oxygen at 4 L per nasal prongs 
A) Obtaining blood cultures within 4 hours of arrival at the hospital 
B) Administering antibiotics within 4 hours of arrival at the hospital 
C) Administration of aspirin on arrival to the hospital 
D) Administration of oxygen at 4 L per nasal prongs

Question 10

Patient satisfaction surveys may provide information on the clinical performance of the unit as well as the institution.Which areas are included for data collection? (Select all that apply.)

Accepted Answer

A) Accessibility of services 
B) Number of staff per shift 
C) Communication 
D) Quality of care 
E) Recognition of physician in community
F)Continuity 
A) Accessibility of services 
B) Number of staff per shift 
C) Communication 
D) Quality of care 
E) Recognition of physician in community
F)Continuity

Question 11

What information obtained from hospital data collection can be used for patient improvement?

Accepted Answer

A) Infection rates 
B) Employee satisfaction 
C) Best practice 
D) Overtime costs 
A) Infection rates 
B) Employee satisfaction 
C) Best practice 
D) Overtime costs

Question 12

When reviewing outcome measurement for clinical use, the reviewers must understand that the data

Accepted Answer

A) identify the improvement required. 
B) identify the cause of the problem. 
C) identify questions to be asked. 
D) identify the results only. 
A) identify the improvement required. 
B) identify the cause of the problem. 
C) identify questions to be asked. 
D) identify the results only.

The best method for providing information regarding patient satisfaction surveys to the staff is by

Which hospital data collection result will most likely affect nursing practice?

Which are benefits to the organization are acquired from greater patient satisfaction?

What information obtained from hospital data collection can be used for administrative purposes?

What are the benefits to the organization from greater patient satisfaction? (Select all that apply.)

What information obtained from hospital data collection can be used for staffing purposes?

Core measures identified by The Joint Commission include standard orders regarding care and data collection for

One of the best indicators of clinical performance can be attributed to

Data provided by studies on patients with community-acquired pneumonia (CAP) have influenced the standards of practice for those patients.Which order should the nurse anticipate on the standard orders as a result of initiatives developed through clinical studies?

Patient satisfaction surveys may provide information on the clinical performance of the unit as well as the institution.Which areas are included for data collection? (Select all that apply.)

What information obtained from hospital data collection can be used for patient improvement?

When reviewing outcome measurement for clinical use, the reviewers must understand that the data

Leadership and Management

Organizational Structure of Health Care

Strategic Management and Planning

Financial Management in Health Care

Healthcare Regulatory and Certifying Agencies

Organizational Decision Making and Shared Governance

Professional Decision Making and Advocacy

Communication in the Work Environment

Personnel Policies and Programs in the Workplace

Professional Development

Professional Practice and Care Delivery Models and Emerging Practice Models

Staffing and Scheduling

Delegation of Nursing Tasks

Providing Competent Staff

Group Management for Effective Outcomes

Hospital Information Systems

Ethical and Legal Issues in Patient Care

Improving Organizational Performance

Evidence-Based Practice

New Graduates: the Immediate Future: Job Interviewing, Nclex, and Continuing Education

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Exam 20: Monitoring Outcomes and the Use of Data for Improvement

The best method for providing information regarding patient satisfaction surveys to the staff is by

Which hospital data collection result will most likely affect nursing practice?

Which are benefits to the organization are acquired from greater patient satisfaction?

What information obtained from hospital data collection can be used for administrative purposes?

What are the benefits to the organization from greater patient satisfaction? (Select all that apply.)

What information obtained from hospital data collection can be used for staffing purposes?

Core measures identified by The Joint Commission include standard orders regarding care and data collection for

One of the best indicators of clinical performance can be attributed to

Data provided by studies on patients with community-acquired pneumonia (CAP) have influenced the standards of practice for those patients.Which order should the nurse anticipate on the standard orders as a result of initiatives developed through clinical studies?

Patient satisfaction surveys may provide information on the clinical performance of the unit as well as the institution.Which areas are included for data collection? (Select all that apply.)

What information obtained from hospital data collection can be used for patient improvement?

When reviewing outcome measurement for clinical use, the reviewers must understand that the data

Leadership and Management

Organizational Structure of Health Care

Strategic Management and Planning

Financial Management in Health Care

Healthcare Regulatory and Certifying Agencies

Organizational Decision Making and Shared Governance

Professional Decision Making and Advocacy

Communication in the Work Environment

Personnel Policies and Programs in the Workplace

Professional Development

Professional Practice and Care Delivery Models and Emerging Practice Models

Staffing and Scheduling

Delegation of Nursing Tasks

Providing Competent Staff

Group Management for Effective Outcomes

Hospital Information Systems

Ethical and Legal Issues in Patient Care

Improving Organizational Performance

Evidence-Based Practice

New Graduates: the Immediate Future: Job Interviewing, Nclex, and Continuing Education

Filters