Exam 11: Business Intelligence and Knowledge Management

Knowledge management attempts to organize knowledge in databases that allow employees easy access to it or that "____________________" specific knowledge to employees based on prespecified needs.

One objective of data mining is ____,the discovering of patterns in data that can lead to reasonable predictions.

Discuss the utilization of loyalty programs.

Knowledge management is the attempt by organizations to put procedures and technologies in place to filter and separate the most relevant knowledge.

____ enables managers to see summaries and ratios of the intersection of any two dimensions.

____________________ or automatic taxonomy automates the classification of data into categories for future retrieval.

What does autocategorization do?

A key word such as "apple" means one thing to an employee of a hardware or software organization and something completely different to an employee in an agriculture or a supermarket chain.

To make the use of BI tools convenient for executives,companies that develop BI tools create ____ that help the executives to quickly grasp business situations.

What are the objectives of data mining?

To make ____ useful,organizations must use software tools to process data from huge databases into meaningful information.

____________________ tools help extract useful knowledge from millions of Web documents.

Data-mining software searches through large amounts of data for meaningful patterns of information.

OLAP might process data from a ____.

While data has traditionally been used to see whether this or that pattern exists,____________________ allows you to ask what patterns exist.

An organization can learn much about its customers,sellers,and itself by mining data warehouses and using OLAP software,but such techniques still do not satisfy another important challenge: how to manage ____________________.

To transfer knowledge into manageable ____,some companies require workers to create reports of their finding.

The research company IDC argues that almost half of the work that ____________________ do in organizations has already been done,at least partially.

Information that can be gleaned from stored data is ____.

Both data-mining and OLAP software are often integrated into ____ for the purpose of collecting business intelligence about customers.