Exam 14: Performance Management

Formal appraisals usually become part of an employee's permanent employment record.

Performance appraisal can raise many organizational challenges. Of the situations listed below, identify the least complicated or most "normal."

All of the following are factors typically evaluated in a performance appraisal EXCEPT:

Performance standards are the job-related requirements by which an employee's performance will be evaluated.

Unless forced to consider seniority by a union contract, most supervisors these days base promotions strictly on ability.

Performance appraisal software can weight each factor for a given job according to its importance to the employee's job.

What should the supervisor do in the appraisal meeting?

A formal performance appraisal should be conducted by:

Promotion by seniority is the best method to use when considering who should be given the opportunity to "move up" within an organization.

Which of the following is True about performance appraisals?

It is a good idea to conduct a performance appraisal for new employees within the first 3 to 6 months of their hire.

During a performance appraisal, the supervisor of an employee with substandard work performance needs to:

At Susko Systems Inc., employees with exceptional performance ratings are three to four more times as likely to be promoted in comparison to employees who receive average or below average ratings. This demonstrates the use of the:

Describe the various types of evaluation methods (including 360-degree evaluations) that can be used to appraise the performance of an employee. Who would be responsible for providing information for each of these methods? Who has the ultimate responsibility for reconciling the evaluations and communicating the information to the employee?

Employee satisfaction and performance increase when there are opportunities for advancement.

Piecework plans are individual incentive plans keyed to achieving performance goals.

During her annual performance review, Cynthia was asked to select two or three individuals within the organization that she works closely with to help evaluate her performance. This type of performance appraisal is referred to as:

Which of the following statements about supervisory coaching is NOT True?

As a new employee, Joanna has been with Codi, Inc. for only three months. Ramon, her supervisor, has informed Joanna that she will receive her first performance appraisal when she has been with the organization for a full year. What problems are associated with Ramon's approach?

A 360-degree evaluation is an evaluation that is based on information collected from all around the employee--from customers, vendors, supervisors, peers, and subordinates, for example.