Question 1

Which type of tool helps project managers identify bottlenecks in project development?

Accepted Answer

A)  internal integration tools 
B)  external integration tools 
C)  formal planning and control tools 
D)  both B and C 
A)  internal integration tools 
B)  external integration tools 
C)  formal planning and control tools 
D)  both B and C

Question 2

External integration tools

Accepted Answer

A)  enable a project to have sufficient technical support for project management and development. 
B)  enable a project manager to properly document and monitor project plans. 
C)  portray a project as a network diagram with numbered nodes representing project tasks. 
D)  consist of ways to link the work of the implementation team with users at all organization levels. 
A)  enable a project to have sufficient technical support for project management and development. 
B)  enable a project manager to properly document and monitor project plans. 
C)  portray a project as a network diagram with numbered nodes representing project tasks. 
D)  consist of ways to link the work of the implementation team with users at all organization levels.

Question 3

Which of the following is a limitation of using a financial approach to evaluate information systems?

Accepted Answer

A)  inability to measure ROI 
B)  inability to control vendor costs 
C)  inability to assess risk 
D)  inability to assess costs from organizational disruption 
A)  inability to measure ROI 
B)  inability to control vendor costs 
C)  inability to assess risk 
D)  inability to assess costs from organizational disruption

Question 4

Which of the following is not a responsibility of effective change management?

Accepted Answer

A)  integrating legacy systems 
B)  dealing with fear and anxiety about new systems 
C)  training users of the new system 
D)  enforcing user participation at all stages of system development 
A)  integrating legacy systems 
B)  dealing with fear and anxiety about new systems 
C)  training users of the new system 
D)  enforcing user participation at all stages of system development

Question 5

On average, private sector IT projects underestimated budget and delivery time of systems by ________ percent.

Accepted Answer

A)  30 
B)  40 
C)  50 
D)  60 
A)  30 
B)  40 
C)  50 
D)  60

Question 6

One example of an implementation problem is

Accepted Answer

A)  poor user interface. 
B)  inadequate user training. 
C)  project running over budget. 
D)  changes in job activities and responsibilities. 
A)  poor user interface. 
B)  inadequate user training. 
C)  project running over budget. 
D)  changes in job activities and responsibilities.

Question 7

Successful system building requires careful ________ management to minimize organizational resistance.

Accepted Answer

The answer of Successful system building requires careful ________ management...

Question 8

________ benefits cannot be immediately measured but may lead to measurable gains over time.

Accepted Answer

The answer of ________ benefits cannot be immediately measured but...

Question 9

What is the purpose of using a real options pricing model to estimate the potential value of an information systems project?

Accepted Answer

Some information systems projects are hi

Question 10

A user-designer ________ occurs when there is a difference in background, interests and priorities that impedes discussion and problem solving among users and IS specialists.

Accepted Answer

The answer of A user-designer ________ occurs when there is...

Question 11

The organizational activities working toward the adoption, management, and routinization of a new information system are called

Accepted Answer

A)  production. 
B)  maintenance. 
C)  implementation. 
D)  acceptance. 
A)  production. 
B)  maintenance. 
C)  implementation. 
D)  acceptance.

Question 12

Which method is used to assign weights to various features of a system?

Accepted Answer

A)  information systems plan 
B)  scoring model 
C)  portfolio analysis 
D)  CSF 
A)  information systems plan 
B)  scoring model 
C)  portfolio analysis 
D)  CSF

Question 13

A CSF approach to establishing an enterprise's information requirements is especially suitable for

Accepted Answer

A)  distinguishing between individual and organizational objectives. 
B)  identifying the key entities and attributes of the organization's data. 
C)  understanding how organizational units define critical data. 
D)  the development of DSSs and ESSs. 
A)  distinguishing between individual and organizational objectives. 
B)  identifying the key entities and attributes of the organization's data. 
C)  understanding how organizational units define critical data. 
D)  the development of DSSs and ESSs.

Question 14

List five types of information that should be included in an information systems plan.

Accepted Answer

General categories of information includ

Question 15

The ________ consists of systems analysts, specialists from the relevant end-user business areas, application programmers, and perhaps database specialists.

Accepted Answer

A)  project management group 
B)  project team 
C)  IS steering committee 
D)  corporate strategic planning committee 
A)  project management group 
B)  project team 
C)  IS steering committee 
D)  corporate strategic planning committee

Question 16

User concerns and designer concerns are usually the same at the beginning of the project but may diverge later as the system is built.

Accepted Answer

A) True 
 B)False

Question 17

The design of jobs, health issues, and the end-user interface of information systems are all considerations in the field of ergonomics.

Accepted Answer

A) True 
 B)False

Question 18

The relationship between users and information systems specialists has traditionally been a problem area for information systems implementation efforts.

Accepted Answer

A) True 
 B)False

Question 19

Mandatory use of a system is one effective way of overcoming user resistance to an information system.

Accepted Answer

A) True 
 B)False

Question 20

The worth of systems from a financial perspective essentially revolves around the issue of

Accepted Answer

A)  CSFs. 
B)  adherence to information requirements. 
C)  asset utilization. 
D)  return on invested capital. 
A)  CSFs. 
B)  adherence to information requirements. 
C)  asset utilization. 
D)  return on invested capital.

Which type of tool helps project managers identify bottlenecks in project development?

External integration tools

Which of the following is a limitation of using a financial approach to evaluate information systems?

Which of the following is not a responsibility of effective change management?

On average, private sector IT projects underestimated budget and delivery time of systems by ________ percent.

One example of an implementation problem is

Successful system building requires careful ________ management to minimize organizational resistance.

________ benefits cannot be immediately measured but may lead to measurable gains over time.

What is the purpose of using a real options pricing model to estimate the potential value of an information systems project?

A user-designer ________ occurs when there is a difference in background, interests and priorities that impedes discussion and problem solving among users and IS specialists.

The organizational activities working toward the adoption, management, and routinization of a new information system are called

Which method is used to assign weights to various features of a system?

A CSF approach to establishing an enterprise's information requirements is especially suitable for

List five types of information that should be included in an information systems plan.

The ________ consists of systems analysts, specialists from the relevant end-user business areas, application programmers, and perhaps database specialists.

User concerns and designer concerns are usually the same at the beginning of the project but may diverge later as the system is built.

The design of jobs, health issues, and the end-user interface of information systems are all considerations in the field of ergonomics.

The relationship between users and information systems specialists has traditionally been a problem area for information systems implementation efforts.

Mandatory use of a system is one effective way of overcoming user resistance to an information system.

The worth of systems from a financial perspective essentially revolves around the issue of

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters

Exam 14: Managing Projects

Which type of tool helps project managers identify bottlenecks in project development?

External integration tools

Which of the following is a limitation of using a financial approach to evaluate information systems?

Which of the following is not a responsibility of effective change management?

On average, private sector IT projects underestimated budget and delivery time of systems by ________ percent.

One example of an implementation problem is

Successful system building requires careful ________ management to minimize organizational resistance.

________ benefits cannot be immediately measured but may lead to measurable gains over time.

What is the purpose of using a real options pricing model to estimate the potential value of an information systems project?

A user-designer ________ occurs when there is a difference in background, interests and priorities that impedes discussion and problem solving among users and IS specialists.

The organizational activities working toward the adoption, management, and routinization of a new information system are called

Which method is used to assign weights to various features of a system?

A CSF approach to establishing an enterprise's information requirements is especially suitable for

List five types of information that should be included in an information systems plan.

The ________ consists of systems analysts, specialists from the relevant end-user business areas, application programmers, and perhaps database specialists.

User concerns and designer concerns are usually the same at the beginning of the project but may diverge later as the system is built.

The design of jobs, health issues, and the end-user interface of information systems are all considerations in the field of ergonomics.

The relationship between users and information systems specialists has traditionally been a problem area for information systems implementation efforts.

Mandatory use of a system is one effective way of overcoming user resistance to an information system.

The worth of systems from a financial perspective essentially revolves around the issue of

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters