Question 1

Which of the following is not one of the activities of the systems analyst?

Accepted Answer

A)  acting as a change agent 
B)  communication with users 
C)  mediating between competing interest groups 
D)  formulation of capital budgeting models 
A)  acting as a change agent 
B)  communication with users 
C)  mediating between competing interest groups 
D)  formulation of capital budgeting models

Question 2

To best evaluate, from a financial standpoint, an IT investment whose benefits cannot be firmly established in advance, you would use

Accepted Answer

A)  capital budgeting. 
B)  the real option pricing model. 
C)  a scoring model. 
D)  the net present value. 
A)  capital budgeting. 
B)  the real option pricing model. 
C)  a scoring model. 
D)  the net present value.

Question 3

You have been hired as a consultant to make recommendations for Smarty's, a healthy fast-food chain that is undergoing major expansion and is in need of a supply chain planning system. They are evaluating two commercially available software packages. What systems evaluation model will help them assess and compare the two packages? How does this model work?

Accepted Answer

A scoring model can be used for selectin

Question 4

An example of using an external integration tool would be to

Accepted Answer

A)  define task dependencies. 
B)  include user representatives as active members of the project team. 
C)  create a PERT chart. 
D)  hold frequent project team meetings. 
A)  define task dependencies. 
B)  include user representatives as active members of the project team. 
C)  create a PERT chart. 
D)  hold frequent project team meetings.

Question 5

To review a project's tasks and their interrelationships, you would use a

Accepted Answer

A)  PERT chart. 
B)  Gantt chart. 
C)  either A or B. 
D)  neither A nor B. 
A)  PERT chart. 
B)  Gantt chart. 
C)  either A or B. 
D)  neither A nor B.

Question 6

The principal method used in CFS analysis is to

Accepted Answer

A)  inventory all of the organization's information systems projects and assets and assign risk levels. 
B)  perform a weighted comparison of the criteria used to evaluate a system. 
C)  survey a large sample of managers on their objectives, decision-making process, and uses and needs for data and information. 
D)  interview a small number of top managers to identify their goals and criteria for achieving success. 
A)  inventory all of the organization's information systems projects and assets and assign risk levels. 
B)  perform a weighted comparison of the criteria used to evaluate a system. 
C)  survey a large sample of managers on their objectives, decision-making process, and uses and needs for data and information. 
D)  interview a small number of top managers to identify their goals and criteria for achieving success.

Question 7

You are using a capital budgeting method to assess the worth of your company's new information system. Which of the following costs would you include in measuring the cash outflow?

Accepted Answer

A)  increased sales of products 
B)  hardware and software expenditures 
C)  labor expenditures 
D)  reduced costs in production and operation 
E)  both A and D
F) both B and C
G) A, B, C and D 
A)  increased sales of products 
B)  hardware and software expenditures 
C)  labor expenditures 
D)  reduced costs in production and operation 
E)  both A and D
F) both B and C
G) A, B, C and D

Question 8

If an intended benefit of an IT project is improved decision making, managers should develop a set of metrics to quantify the value of an improved decision.

Accepted Answer

A) True 
 B)False

Question 9

The ________ is directly responsible for the individual systems project.

Accepted Answer

A)  project management group 
B)  project team 
C)  IS steering committee 
D)  corporate strategic planning committee 
A)  project management group 
B)  project team 
C)  IS steering committee 
D)  corporate strategic planning committee

Question 10

A(n) ________ is the individual who acts as the catalyst to ensure successful adaptation to a new system or innovation.

Accepted Answer

The answer of A(n) ________ is the individual who acts...

Question 11

Which of the following is not an organizational factor in systems planning and implementation?

Accepted Answer

A)  standards and performance monitoring 
B)  government regulatory compliance 
C)  health and safety 
D)  user interface 
A)  standards and performance monitoring 
B)  government regulatory compliance 
C)  health and safety 
D)  user interface

Question 12

You have been hired as a consultant for a nationwide real estate firm, Cross & Deptford, who are interested in achieving better organization between branches by updating their information systems, but are not sure what will suit their needs. What will you recommend they do in order to determine the most effective IT projects?

Accepted Answer

Cross & Deptford first should have an in

Question 13

The central method used in a portfolio analysis is to

Accepted Answer

A)  inventory all of the organization's information systems projects and assets. 
B)  perform a weighted comparison of the criteria used to evaluate a system. 
C)  survey a large sample of managers on their objectives, decision-making process, and uses and needs for data and information. 
D)  interview a small number of top managers to identify their goals and criteria for achieving success. 
A)  inventory all of the organization's information systems projects and assets. 
B)  perform a weighted comparison of the criteria used to evaluate a system. 
C)  survey a large sample of managers on their objectives, decision-making process, and uses and needs for data and information. 
D)  interview a small number of top managers to identify their goals and criteria for achieving success.

Question 14

A(n) ________ is a method for deciding among alternative systems based on a system of ratings for selected objectives.

Accepted Answer

The answer of A(n) ________ is a method for deciding...

Question 15

Which of the following is not a tangible benefit of information systems?

Accepted Answer

A)  reduced rate of growth in expenses 
B)  lower computer expenses 
C)  improved resource control 
D)  increased productivity 
A)  reduced rate of growth in expenses 
B)  lower computer expenses 
C)  improved resource control 
D)  increased productivity

Question 16

The communications gap between users and systems designers is created by their differences in

Accepted Answer

A)  backgrounds. 
B)  interests. 
C)  priorities. 
D)  A and B. 
E)  B and C.
F) all of the above. 
A)  backgrounds. 
B)  interests. 
C)  priorities. 
D)  A and B. 
E)  B and C.
F) all of the above.

Question 17

ROPMs value information systems similar to stock options, in that

Accepted Answer

A)  ROPMs can be bought and sold like stocks. 
B)  a company's worth can be evaluated by the worth of their ROPMs. 
C)  initial expenditures on IT projects are seen as creating the right to pursue and obtain benefits from the system at a later date. 
D)  expenditures and benefits from IT projects are seen as inflows and outflows of cash that can be treated themselves like options. 
A)  ROPMs can be bought and sold like stocks. 
B)  a company's worth can be evaluated by the worth of their ROPMs. 
C)  initial expenditures on IT projects are seen as creating the right to pursue and obtain benefits from the system at a later date. 
D)  expenditures and benefits from IT projects are seen as inflows and outflows of cash that can be treated themselves like options.

Question 18

Differentiate between intangible and tangible benefits and list three examples of each. In what types of systems are intangible benefits more predominant?

Accepted Answer

Tangible benefits can be quantified and

Question 19

One of the five major variables in project management, ________ is an indicator of how well the project satisfies management objectives.

Accepted Answer

The answer of One of the five major variables in...

Question 20

At the top of the management structure for information systems projects in a large company is

Accepted Answer

A)  project management. 
B)  the CIO. 
C)  the corporate strategic planning group. 
D)  the IS steering committee. 
A)  project management. 
B)  the CIO. 
C)  the corporate strategic planning group. 
D)  the IS steering committee.

Which of the following is not one of the activities of the systems analyst?

To best evaluate, from a financial standpoint, an IT investment whose benefits cannot be firmly established in advance, you would use

An example of using an external integration tool would be to

To review a project's tasks and their interrelationships, you would use a

The principal method used in CFS analysis is to

You are using a capital budgeting method to assess the worth of your company's new information system. Which of the following costs would you include in measuring the cash outflow?

If an intended benefit of an IT project is improved decision making, managers should develop a set of metrics to quantify the value of an improved decision.

The ________ is directly responsible for the individual systems project.

A(n) ________ is the individual who acts as the catalyst to ensure successful adaptation to a new system or innovation.

Which of the following is not an organizational factor in systems planning and implementation?

The central method used in a portfolio analysis is to

A(n) ________ is a method for deciding among alternative systems based on a system of ratings for selected objectives.

Which of the following is not a tangible benefit of information systems?

The communications gap between users and systems designers is created by their differences in

ROPMs value information systems similar to stock options, in that

Differentiate between intangible and tangible benefits and list three examples of each. In what types of systems are intangible benefits more predominant?

One of the five major variables in project management, ________ is an indicator of how well the project satisfies management objectives.

At the top of the management structure for information systems projects in a large company is

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Global Systems

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Exam 14: Managing Projects

Which of the following is not one of the activities of the systems analyst?

To best evaluate, from a financial standpoint, an IT investment whose benefits cannot be firmly established in advance, you would use

An example of using an external integration tool would be to

To review a project's tasks and their interrelationships, you would use a

The principal method used in CFS analysis is to

You are using a capital budgeting method to assess the worth of your company's new information system. Which of the following costs would you include in measuring the cash outflow?

If an intended benefit of an IT project is improved decision making, managers should develop a set of metrics to quantify the value of an improved decision.

The ________ is directly responsible for the individual systems project.

A(n) ________ is the individual who acts as the catalyst to ensure successful adaptation to a new system or innovation.

Which of the following is not an organizational factor in systems planning and implementation?

The central method used in a portfolio analysis is to

A(n) ________ is a method for deciding among alternative systems based on a system of ratings for selected objectives.

Which of the following is not a tangible benefit of information systems?

The communications gap between users and systems designers is created by their differences in

ROPMs value information systems similar to stock options, in that

Differentiate between intangible and tangible benefits and list three examples of each. In what types of systems are intangible benefits more predominant?

One of the five major variables in project management, ________ is an indicator of how well the project satisfies management objectives.

At the top of the management structure for information systems projects in a large company is

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters