Question 1

In the expectancy theory, ________ is the importance that the individual places on the potential outcome or reward that can be achieved on the job.

Accepted Answer

A)  expectancy 
B)  valence 
C)  instrumentality 
D)  saliency 
A)  expectancy 
B)  valence 
C)  instrumentality 
D)  saliency

Question 2

In the job characteristics model, task significance refers to the degree to which a job requires completion of a whole and identifiable piece of work.

Accepted Answer

A) True 
 B)False

Question 3

In the context of Maslow's hierarchy of needs theory, when a company names an "Employee of the Month" and "Employee of the Quarter," the company is addressing employees' ________ needs.

Accepted Answer

A)  safety 
B)  self-actualization 
C)  esteem 
D)  physiological 
A)  safety 
B)  self-actualization 
C)  esteem 
D)  physiological

Question 4

The goal-setting theory states that ________.

Accepted Answer

A)  employee participation in goal-setting is not always necessary for ensuring performance 
B)  self-generated feedback is largely ineffective as a motivator 
C)  in order to maximize performance, goals must not be made public 
D)  motivation is maximized by setting moderately challenging goals 
A)  employee participation in goal-setting is not always necessary for ensuring performance 
B)  self-generated feedback is largely ineffective as a motivator 
C)  in order to maximize performance, goals must not be made public 
D)  motivation is maximized by setting moderately challenging goals

Question 5

The three needs identified in the three-needs theory can be measured by using a projective test known as the ________ in which respondents react to a set of pictures.Each picture is briefly shown to a person who writes a story based on the picture.Trained interpreters then determine the individual's levels of nAch, nPow, and nAff from the stories written.

Accepted Answer

A)  House-Tree-Person Test 
B)  Thematic Apperception Test 
C)  Robert's Apperception Test 
D)  Rorschach test 
A)  House-Tree-Person Test 
B)  Thematic Apperception Test 
C)  Robert's Apperception Test 
D)  Rorschach test

Question 6

The term job design refers to the way tasks are combined to form complete jobs.

Accepted Answer

A) True 
 B)False

Question 7

The ________ element in the definition of motivation is a measure of intensity, drive, and vigor.

Accepted Answer

A)  persistence 
B)  conformance 
C)  energy 
D)  direction 
A)  persistence 
B)  conformance 
C)  energy 
D)  direction

Question 8

Which of the following is true about managing cross-cultural motivational challenges?

Accepted Answer

A)  Maslow's needs hierarchy largely remains unchanged across cultures. 
B)  In masculine cultures such as Japan and Slovakia, the focus is on quality-of-life benefits. 
C)  Recent evidence suggests that in collectivist cultures, especially in the former socialist countries, of Central and Eastern Europe, employees link pay solely to performance. 
D)  Most current motivation theories were developed in the United States by Americans and about Americans. 
A)  Maslow's needs hierarchy largely remains unchanged across cultures. 
B)  In masculine cultures such as Japan and Slovakia, the focus is on quality-of-life benefits. 
C)  Recent evidence suggests that in collectivist cultures, especially in the former socialist countries, of Central and Eastern Europe, employees link pay solely to performance. 
D)  Most current motivation theories were developed in the United States by Americans and about Americans.

Question 9

An enriched job allows workers to do an entire activity with increased freedom, independence, and responsibility.

Accepted Answer

A) True 
 B)False

Question 10

According to the three-needs theory, the need for ________ is the drive to succeed and excel in relation to a set of standards.

Accepted Answer

A)  control 
B)  affiliation 
C)  power 
D)  achievement 
A)  control 
B)  affiliation 
C)  power 
D)  achievement

Question 11

Goal-setting theory says that ________.

Accepted Answer

A)  goals should be loosely defined and moderately challenging to maximize motivation 
B)  a generalized goal of "do your best" is likely to be most effective in ensuring high performance 
C)  difficult goals, when accepted, result in higher performance than do easy goals 
D)  to be effective, goals set should be easily achievable for the top performers 
A)  goals should be loosely defined and moderately challenging to maximize motivation 
B)  a generalized goal of "do your best" is likely to be most effective in ensuring high performance 
C)  difficult goals, when accepted, result in higher performance than do easy goals 
D)  to be effective, goals set should be easily achievable for the top performers

Question 12

According to Maslow's hierarchy of needs theory, a person's needs for growth, achieving one's potential, and self-fulfillment, and the drive to become what one is capable of becoming constitute his or her ________ needs.

Accepted Answer

A)  physiological 
B)  safety 
C)  social 
D)  self-actualization 
A)  physiological 
B)  safety 
C)  social 
D)  self-actualization

Question 13

In the job characteristics model, task significance refers to the degree to which a job ________.

Accepted Answer

A)  provides freedom, independence, and discretion to the individual in carrying out the work 
B)  requires a variety of activities and uses a number of different employee skills and talents 
C)  requires completion of a whole and identifiable piece of work 
D)  has a substantial impact on the lives or work of other people 
A)  provides freedom, independence, and discretion to the individual in carrying out the work 
B)  requires a variety of activities and uses a number of different employee skills and talents 
C)  requires completion of a whole and identifiable piece of work 
D)  has a substantial impact on the lives or work of other people

Question 14

In Maslow's hierarchy of needs theory, ________ needs form the lowest or foundational step in the hierarchy.

Accepted Answer

A)  social 
B)  physiological 
C)  esteem 
D)  safety 
A)  social 
B)  physiological 
C)  esteem 
D)  safety

Question 15

In the context of the reinforcement theory, reinforcers are ________.

Accepted Answer

A)  those consequences that immediately follow a behavior and increase the probability that the behavior will be repeated 
B)  punishments or rewards that are given out for negative or positive employee behavior, respectively 
C)  the specific, unambiguous goals that have been set for employees as a standard for measuring their performance 
D)  the supervisors or managers who have the responsibility of monitoring and reinforcing desired employee behavior 
A)  those consequences that immediately follow a behavior and increase the probability that the behavior will be repeated 
B)  punishments or rewards that are given out for negative or positive employee behavior, respectively 
C)  the specific, unambiguous goals that have been set for employees as a standard for measuring their performance 
D)  the supervisors or managers who have the responsibility of monitoring and reinforcing desired employee behavior

Question 16

Frederick Herzberg found that when employees were dissatisfied, they tended to cite extrinsic factors arising from the job context such as company policy and administration, supervision, interpersonal relationships, and working conditions.

Accepted Answer

A) True 
 B)False

Question 17

Frederick Herzberg's two-factor theory proposes that ________.

Accepted Answer

A)  intrinsic factors cause job dissatisfaction 
B)  extrinsic factors have the maximum effect on job satisfaction 
C)  extrinsic factors are associated with job dissatisfaction 
D)  intrinsic factors have little effect on job satisfaction 
A)  intrinsic factors cause job dissatisfaction 
B)  extrinsic factors have the maximum effect on job satisfaction 
C)  extrinsic factors are associated with job dissatisfaction 
D)  intrinsic factors have little effect on job satisfaction

Question 18

In the context of Maslow's hierarchy of needs theory, when a company has a space where employees can meet during breaks and catch up with each other, the company is taking care of the employees' ________ needs.

Accepted Answer

A)  safety 
B)  self-actualization 
C)  social 
D)  physiological 
A)  safety 
B)  self-actualization 
C)  social 
D)  physiological

Question 19

In the job characteristics model, ________ refers to the degree to which a job requires completion of a whole and identifiable piece of work.

Accepted Answer

A)  task significance 
B)  skill variety 
C)  autonomy 
D)  task identity 
A)  task significance 
B)  skill variety 
C)  autonomy 
D)  task identity

In the expectancy theory, ________ is the importance that the individual places on the potential outcome or reward that can be achieved on the job.

In the job characteristics model, task significance refers to the degree to which a job requires completion of a whole and identifiable piece of work.

In the context of Maslow's hierarchy of needs theory, when a company names an "Employee of the Month" and "Employee of the Quarter," the company is addressing employees' ________ needs.

The goal-setting theory states that ________.

The term job design refers to the way tasks are combined to form complete jobs.

The ________ element in the definition of motivation is a measure of intensity, drive, and vigor.

Which of the following is true about managing cross-cultural motivational challenges?

An enriched job allows workers to do an entire activity with increased freedom, independence, and responsibility.

According to the three-needs theory, the need for ________ is the drive to succeed and excel in relation to a set of standards.

Goal-setting theory says that ________.

According to Maslow's hierarchy of needs theory, a person's needs for growth, achieving one's potential, and self-fulfillment, and the drive to become what one is capable of becoming constitute his or her ________ needs.

In the job characteristics model, task significance refers to the degree to which a job ________.

In Maslow's hierarchy of needs theory, ________ needs form the lowest or foundational step in the hierarchy.

In the context of the reinforcement theory, reinforcers are ________.

Frederick Herzberg found that when employees were dissatisfied, they tended to cite extrinsic factors arising from the job context such as company policy and administration, supervision, interpersonal relationships, and working conditions.

Frederick Herzberg's two-factor theory proposes that ________.

In the context of Maslow's hierarchy of needs theory, when a company has a space where employees can meet during breaks and catch up with each other, the company is taking care of the employees' ________ needs.

In the job characteristics model, ________ refers to the degree to which a job requires completion of a whole and identifiable piece of work.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Managers As Leaders

Filters

Exam 17: Motivating Employees

In the expectancy theory, ________ is the importance that the individual places on the potential outcome or reward that can be achieved on the job.

In the job characteristics model, task significance refers to the degree to which a job requires completion of a whole and identifiable piece of work.

In the context of Maslow's hierarchy of needs theory, when a company names an "Employee of the Month" and "Employee of the Quarter," the company is addressing employees' ________ needs.

The goal-setting theory states that ________.

The term job design refers to the way tasks are combined to form complete jobs.

The ________ element in the definition of motivation is a measure of intensity, drive, and vigor.

Which of the following is true about managing cross-cultural motivational challenges?

An enriched job allows workers to do an entire activity with increased freedom, independence, and responsibility.

According to the three-needs theory, the need for ________ is the drive to succeed and excel in relation to a set of standards.

Goal-setting theory says that ________.

According to Maslow's hierarchy of needs theory, a person's needs for growth, achieving one's potential, and self-fulfillment, and the drive to become what one is capable of becoming constitute his or her ________ needs.

In the job characteristics model, task significance refers to the degree to which a job ________.

In Maslow's hierarchy of needs theory, ________ needs form the lowest or foundational step in the hierarchy.

In the context of the reinforcement theory, reinforcers are ________.

Frederick Herzberg found that when employees were dissatisfied, they tended to cite extrinsic factors arising from the job context such as company policy and administration, supervision, interpersonal relationships, and working conditions.

Frederick Herzberg's two-factor theory proposes that ________.

In the context of Maslow's hierarchy of needs theory, when a company has a space where employees can meet during breaks and catch up with each other, the company is taking care of the employees' ________ needs.

In the job characteristics model, ________ refers to the degree to which a job requires completion of a whole and identifiable piece of work.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Managers As Leaders

Filters