Exam 17: Motivating Employees

McGregor's Theory Y assumes that employees ________.

In the job characteristics model, the dimension of ________ refers to the degree to which doing work activities required by a job results in an individual obtaining direct and clear information about the effectiveness of his or her performance.

According to the JCM, which job characteristic leads to an employee experiencing responsibility for outcomes of his or her work?

What does goal-setting theory tell us?

________ refers to the number of different tasks required in a job and the frequency with which those tasks are repeated.

Write a short essay on Maslow's hierarchy of needs theory, describing the various needs and describing how managers can use this theory to motivate employees.

The economic recession of the last few years saw employees at the receiving end of job insecurity, layoffs, tight budgets, minimal or no pay raises, benefit cuts, no bonuses, and long hours doing the work of those who had been laid off.Assuming that you were a manager during these difficult times, how would you motivate your employees?

Recent research shows that distributive justice has a greater influence on employee satisfaction than procedural justice.

According to the JCM, which job characteristic results in the employee knowing about the actual results of his or her work activities?

Theory X and Theory Y-two assumptions about human nature-were proposed by ________.

Managers using reinforcement theory to motivate employees should ignore, not punish, undesirable behavior.

________ refers to the vertical expansion of a job by adding planning and evaluating responsibilities.

________ and his associates proposed the three-needs theory.

Which of the following needs is a lower-order need in Maslow's hierarchy of needs theory?

In the expectancy theory, ________ is the probability perceived by the individual that exerting a given amount of effort will lead to a certain level of performance.

Jack Hammer is a retired man who has decided to seek work with your company to supplement his retirement income.As you consider whether he will be a good fit for your department, you determine that he is likely to find satisfaction in the job because it ________.

According to the JCM, which three job characteristics are crucial to an employee experiencing meaningfulness of his or her work?

According to Maslow's hierarchy of needs theory, once a need is substantially satisfied, an individual is no longer motivated to satisfy that need.

Research indicates that the desire for interesting work is important to almost all workers, regardless of national culture.

The goal-setting theory has most value in countries where ________.