Question 1

People with a high need for achievement strive for the trappings and rewards of success rather than for personal achievement.

Accepted Answer

A) True 
 B)False

Question 2

When considering how to motivate employees, it must be kept in mind that professionals tend to be focused on their work as their central life interest, whereas nonprofessionals typically have other interests outside of work that can compensate for needs not met on the job.

Accepted Answer

A) True 
 B)False

Question 3

To maximize motivation among today's workforce, managers need to think in terms of ________.

Accepted Answer

A)  job autonomy 
B)  flexibility 
C)  job security 
D)  compensation 
A)  job autonomy 
B)  flexibility 
C)  job security 
D)  compensation

Question 4

Joseph, a line manager at a plant, believes that his workers have little drive and will not work unless pushed by him.Therefore, he closely monitors and controls their work and pulls up those who do not meet his standards.Joseph is a Theory Y manager.

Accepted Answer

A) True 
 B)False

Question 5

In the job characteristics model, the dimension of ________ refers to the degree to which a job provides substantial freedom, independence, and discretion to the individual in scheduling the work and determining the procedures to be used in carrying it out.

Accepted Answer

A)  task significance 
B)  autonomy 
C)  task identity 
D)  skill variety 
A)  task significance 
B)  autonomy 
C)  task identity 
D)  skill variety

Question 6

As manager of a large team of engineers, you notice that your team is falling short of its goals primarily because several team members are either not motivated to put in their best or are downright dissatisfied with their jobs.You have decided to follow Herzberg's two-factor theory to motivate your employees.What steps can you take to maximize motivation?

Accepted Answer

Frederick Herzberg's two-factor theory (

Question 7

The hierarchy of needs theory of motivation was proposed by ________, a psychologist who proposed that within every person is a hierarchy of five needs.

Accepted Answer

A)  Douglas McGregor 
B)  Frederick Herzberg 
C)  Abraham Maslow 
D)  David McClelland 
A)  Douglas McGregor 
B)  Frederick Herzberg 
C)  Abraham Maslow 
D)  David McClelland

Question 8

The goal-setting theory has the most value when ________.

Accepted Answer

A)  the individual is a high achiever 
B)  the goals are assigned to the individual 
C)  the individual has low self-efficacy 
D)  the goals are made public 
A)  the individual is a high achiever 
B)  the goals are assigned to the individual 
C)  the individual has low self-efficacy 
D)  the goals are made public

Question 9

Due to its emphasis on objectivity and specificity, the goal-setting theory holds across cultures.

Accepted Answer

A) True 
 B)False

Question 10

According to Maslow's hierarchy of needs theory, lower-order needs are predominantly satisfied internally while higher-order needs are satisfied externally.

Accepted Answer

A) True 
 B)False

Question 11

________ refers to the degree of control employees have over their work.

Accepted Answer

A)  Task identity 
B)  Task significance 
C)  Job scope 
D)  Job depth 
A)  Task identity 
B)  Task significance 
C)  Job scope 
D)  Job depth

Question 12

According to the three-needs theory, the best managers tend to be ________.

Accepted Answer

A)  low in the need for affiliation 
B)  low in the need for power 
C)  high in the need for security 
D)  high in the need for achievement 
A)  low in the need for affiliation 
B)  low in the need for power 
C)  high in the need for security 
D)  high in the need for achievement

Question 13

Which of the following motivating factors or concepts is important to all workers, regardless of their national culture?

Accepted Answer

A)  extrinsic factors like pay 
B)  need for achievement 
C)  physiological needs as the foundational need in the needs hierarchy 
D)  interesting work 
A)  extrinsic factors like pay 
B)  need for achievement 
C)  physiological needs as the foundational need in the needs hierarchy 
D)  interesting work

Question 14

You work for a large retailer which hires large numbers of temp workers to help out in various departments during holidays and other high-volume periods.Getting these workers to perform well is a huge challenge for you.How can you motivate these workers and minimize their conflict with permanent employees?

Accepted Answer

For that small set of individuals who pr

Question 15

The ________ of work design says that employees are taking the initiative to change how their work is performed.

Accepted Answer

A)  social model 
B)  proactive perspective 
C)  job characteristics model 
D)  relational perspective 
A)  social model 
B)  proactive perspective 
C)  job characteristics model 
D)  relational perspective

Question 16

________ theory says that behavior is a function of its consequences.

Accepted Answer

A)  Reinforcement 
B)  Goal-setting 
C)  Equity 
D)  Two-factor 
A)  Reinforcement 
B)  Goal-setting 
C)  Equity 
D)  Two-factor

Question 17

People with a high need for achievement ________.

Accepted Answer

A)  emphasize helping others accomplish their goals 
B)  make good managers, especially in large organizations 
C)  prefer moderately challenging goals 
D)  emphasize the rewards of success 
A)  emphasize helping others accomplish their goals 
B)  make good managers, especially in large organizations 
C)  prefer moderately challenging goals 
D)  emphasize the rewards of success

Question 18

Making jobs smaller and more specialized is the most effective way of motivating employees.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following are the three needs identified in the three-needs theory of motivation?

Accepted Answer

A)  need for affiliation, need for security, need for power 
B)  need for achievement, need for power, need for affiliation 
C)  need for power, need for achievement, need for safety 
D)  need for power, need for safety, need for affiliation 
A)  need for affiliation, need for security, need for power 
B)  need for achievement, need for power, need for affiliation 
C)  need for power, need for achievement, need for safety 
D)  need for power, need for safety, need for affiliation

Question 20

Which of the following needs identified in the three-needs theory has been researched the most?

Accepted Answer

A)  security 
B)  affiliation 
C)  power 
D)  achievement 
A)  security 
B)  affiliation 
C)  power 
D)  achievement

People with a high need for achievement strive for the trappings and rewards of success rather than for personal achievement.

When considering how to motivate employees, it must be kept in mind that professionals tend to be focused on their work as their central life interest, whereas nonprofessionals typically have other interests outside of work that can compensate for needs not met on the job.

To maximize motivation among today's workforce, managers need to think in terms of ________.

Joseph, a line manager at a plant, believes that his workers have little drive and will not work unless pushed by him.Therefore, he closely monitors and controls their work and pulls up those who do not meet his standards.Joseph is a Theory Y manager.

In the job characteristics model, the dimension of ________ refers to the degree to which a job provides substantial freedom, independence, and discretion to the individual in scheduling the work and determining the procedures to be used in carrying it out.

The hierarchy of needs theory of motivation was proposed by ________, a psychologist who proposed that within every person is a hierarchy of five needs.

The goal-setting theory has the most value when ________.

Due to its emphasis on objectivity and specificity, the goal-setting theory holds across cultures.

According to Maslow's hierarchy of needs theory, lower-order needs are predominantly satisfied internally while higher-order needs are satisfied externally.

________ refers to the degree of control employees have over their work.

According to the three-needs theory, the best managers tend to be ________.

Which of the following motivating factors or concepts is important to all workers, regardless of their national culture?

The ________ of work design says that employees are taking the initiative to change how their work is performed.

________ theory says that behavior is a function of its consequences.

People with a high need for achievement ________.

Making jobs smaller and more specialized is the most effective way of motivating employees.

Which of the following are the three needs identified in the three-needs theory of motivation?

Which of the following needs identified in the three-needs theory has been researched the most?

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Managers As Leaders

Filters

Exam 17: Motivating Employees

People with a high need for achievement strive for the trappings and rewards of success rather than for personal achievement.

When considering how to motivate employees, it must be kept in mind that professionals tend to be focused on their work as their central life interest, whereas nonprofessionals typically have other interests outside of work that can compensate for needs not met on the job.

To maximize motivation among today's workforce, managers need to think in terms of ________.

Joseph, a line manager at a plant, believes that his workers have little drive and will not work unless pushed by him.Therefore, he closely monitors and controls their work and pulls up those who do not meet his standards.Joseph is a Theory Y manager.

In the job characteristics model, the dimension of ________ refers to the degree to which a job provides substantial freedom, independence, and discretion to the individual in scheduling the work and determining the procedures to be used in carrying it out.

The hierarchy of needs theory of motivation was proposed by ________, a psychologist who proposed that within every person is a hierarchy of five needs.

The goal-setting theory has the most value when ________.

Due to its emphasis on objectivity and specificity, the goal-setting theory holds across cultures.

According to Maslow's hierarchy of needs theory, lower-order needs are predominantly satisfied internally while higher-order needs are satisfied externally.

________ refers to the degree of control employees have over their work.

According to the three-needs theory, the best managers tend to be ________.

Which of the following motivating factors or concepts is important to all workers, regardless of their national culture?

The ________ of work design says that employees are taking the initiative to change how their work is performed.

________ theory says that behavior is a function of its consequences.

People with a high need for achievement ________.

Making jobs smaller and more specialized is the most effective way of motivating employees.

Which of the following are the three needs identified in the three-needs theory of motivation?

Which of the following needs identified in the three-needs theory has been researched the most?

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Managers As Leaders

Filters