Question 1

Managers engage in controlling activities to protect the organization and its assets.

Accepted Answer

A) True 
 B)False

Question 2

Managers should use subjective measures when ________.

Accepted Answer

A)  work activities cannot be expressed in quantifiable terms 
B)  work activities are critical to the organization 
C)  organizational processes and activities are complex 
D)  immediate managerial action is required 
A)  work activities cannot be expressed in quantifiable terms 
B)  work activities are critical to the organization 
C)  organizational processes and activities are complex 
D)  immediate managerial action is required

Question 3

Using corporate hotlines or other mechanisms for reporting and investigating workplace violence is an example of feedback control.

Accepted Answer

A) True 
 B)False

Question 4

Productivity decreases when an organization raises the prices of its products.

Accepted Answer

A) True 
 B)False

Question 5

Frank believes organizational effectiveness is more important to the organization than organizational productivity.What could be the rationale behind this belief?

Accepted Answer

A)  Organizational productivity is not a measure of organizational performance. 
B)  Organizational effectiveness is a measure of how well the organizational goals are met. 
C)  Organizational productivity is not directly related to organizational output. 
D)  Organizational effectiveness is a quantitative measure of the input-output relationship. 
A)  Organizational productivity is not a measure of organizational performance. 
B)  Organizational effectiveness is a measure of how well the organizational goals are met. 
C)  Organizational productivity is not directly related to organizational output. 
D)  Organizational effectiveness is a quantitative measure of the input-output relationship.

Question 6

The ________ approach to performance measurement was introduced as a way to evaluate organizational performance from more than just the financial perspective.

Accepted Answer

A)  market value 
B)  economic value 
C)  balanced scorecard 
D)  financial control 
A)  market value 
B)  economic value 
C)  balanced scorecard 
D)  financial control

Question 7

In a short essay, list and briefly explain the steps, processes, and best practices managers typically utilize in the control process.Provide examples where appropriate.

Accepted Answer

a∙Measuring-the first step in the contro

Question 8

Which of the following ratios measures how efficiently and effectively the firm is using its assets to generate revenue?

Accepted Answer

A)  liquidity ratios 
B)  leverage ratios 
C)  activity ratios 
D)  profitability ratios 
A)  liquidity ratios 
B)  leverage ratios 
C)  activity ratios 
D)  profitability ratios

Question 9

Employers establish specific policies defining theft and fraud and discipline procedures.This is an example of a concurrent control measure to control employee theft.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following refers to the overall output of goods or services produced divided by the inputs needed to generate that output?

Accepted Answer

A)  Yield 
B)  Demand function 
C)  Effectiveness 
D)  Productivity 
A)  Yield 
B)  Demand function 
C)  Effectiveness 
D)  Productivity

Question 11

Managers could choose to do nothing when ________.

Accepted Answer

A)  an employee fails to attain the standard because of internal problems 
B)  the difference between actual performance and standard performance is low and acceptable 
C)  performance standards are acceptable, though the employees have not attained it 
D)  the variance observed from the expected performance is caused due to unrealistic standards 
A)  an employee fails to attain the standard because of internal problems 
B)  the difference between actual performance and standard performance is low and acceptable 
C)  performance standards are acceptable, though the employees have not attained it 
D)  the variance observed from the expected performance is caused due to unrealistic standards

Question 12

Managers should do nothing if the variance observed from the standard is acceptable.

Accepted Answer

A) True 
 B)False

Question 13

________ refers to the process of monitoring, comparing, and correcting work performance.

Accepted Answer

A)  Controlling 
B)  Leading 
C)  Planning 
D)  Organizing 
A)  Controlling 
B)  Leading 
C)  Planning 
D)  Organizing

Question 14

Clinical psychologists suggest that employee theft ________.

Accepted Answer

A)  occurs primarily when there are poor management-labor relations 
B)  is a symptom of poor planning and management control 
C)  happens because people find ways to rationalize this behavior as correct 
D)  reflects deep cultural problems in the society 
A)  occurs primarily when there are poor management-labor relations 
B)  is a symptom of poor planning and management control 
C)  happens because people find ways to rationalize this behavior as correct 
D)  reflects deep cultural problems in the society

Question 15

The Sarbanes-Oxley Act called for ________.

Accepted Answer

A)  increased pollution control measures from the government 
B)  more disclosure and transparency of corporate financial information 
C)  limited accountability of directors and executives of corporates 
D)  more social contribution from companies in the United States 
A)  increased pollution control measures from the government 
B)  more disclosure and transparency of corporate financial information 
C)  limited accountability of directors and executives of corporates 
D)  more social contribution from companies in the United States

Question 16

When data is analyzed and processed, it becomes ________.

Accepted Answer

A)  a system 
B)  information 
C)  fact 
D)  a structure 
A)  a system 
B)  information 
C)  fact 
D)  a structure

Question 17

Some control criteria, such as employee satisfaction, can be used for any management situation.

Accepted Answer

A) True 
 B)False

Question 18

The Sarbanes-Oxley Act also called for more disclosure and transparency of corporate financial information.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following sources provides information which is comprehensive, formal, and easy to file and retrieve?

Accepted Answer

A)  oral reports 
B)  personal observations 
C)  statistical reports 
D)  written reports 
A)  oral reports 
B)  personal observations 
C)  statistical reports 
D)  written reports

Question 20

Two areas in which corporate governance is being reformed are the role of boards of directors and ________.

Accepted Answer

A)  employee stock options 
B)  financial reporting 
C)  executive compensation 
D)  top level management 
A)  employee stock options 
B)  financial reporting 
C)  executive compensation 
D)  top level management

Managers engage in controlling activities to protect the organization and its assets.

Managers should use subjective measures when ________.

Using corporate hotlines or other mechanisms for reporting and investigating workplace violence is an example of feedback control.

Productivity decreases when an organization raises the prices of its products.

Frank believes organizational effectiveness is more important to the organization than organizational productivity.What could be the rationale behind this belief?

The ________ approach to performance measurement was introduced as a way to evaluate organizational performance from more than just the financial perspective.

In a short essay, list and briefly explain the steps, processes, and best practices managers typically utilize in the control process.Provide examples where appropriate.

Which of the following ratios measures how efficiently and effectively the firm is using its assets to generate revenue?

Employers establish specific policies defining theft and fraud and discipline procedures.This is an example of a concurrent control measure to control employee theft.

Which of the following refers to the overall output of goods or services produced divided by the inputs needed to generate that output?

Managers could choose to do nothing when ________.

Managers should do nothing if the variance observed from the standard is acceptable.

________ refers to the process of monitoring, comparing, and correcting work performance.

Clinical psychologists suggest that employee theft ________.

The Sarbanes-Oxley Act called for ________.

When data is analyzed and processed, it becomes ________.

Some control criteria, such as employee satisfaction, can be used for any management situation.

The Sarbanes-Oxley Act also called for more disclosure and transparency of corporate financial information.

Which of the following sources provides information which is comprehensive, formal, and easy to file and retrieve?

Two areas in which corporate governance is being reformed are the role of boards of directors and ________.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 10: Managerial Controls

Managers engage in controlling activities to protect the organization and its assets.

Managers should use subjective measures when ________.

Using corporate hotlines or other mechanisms for reporting and investigating workplace violence is an example of feedback control.

Productivity decreases when an organization raises the prices of its products.

Frank believes organizational effectiveness is more important to the organization than organizational productivity.What could be the rationale behind this belief?

The ________ approach to performance measurement was introduced as a way to evaluate organizational performance from more than just the financial perspective.

In a short essay, list and briefly explain the steps, processes, and best practices managers typically utilize in the control process.Provide examples where appropriate.

Which of the following ratios measures how efficiently and effectively the firm is using its assets to generate revenue?

Employers establish specific policies defining theft and fraud and discipline procedures.This is an example of a concurrent control measure to control employee theft.

Which of the following refers to the overall output of goods or services produced divided by the inputs needed to generate that output?

Managers could choose to do nothing when ________.

Managers should do nothing if the variance observed from the standard is acceptable.

________ refers to the process of monitoring, comparing, and correcting work performance.

Clinical psychologists suggest that employee theft ________.

The Sarbanes-Oxley Act called for ________.

When data is analyzed and processed, it becomes ________.

Some control criteria, such as employee satisfaction, can be used for any management situation.

The Sarbanes-Oxley Act also called for more disclosure and transparency of corporate financial information.

Which of the following sources provides information which is comprehensive, formal, and easy to file and retrieve?

Two areas in which corporate governance is being reformed are the role of boards of directors and ________.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters