Question 1

Certain organizations conduct culture audits to find out which companies are the best to work for.What is the major benefit associated with these rankings?

Accepted Answer

A)  The rankings indicate the effectiveness of an organization's concurrent control. 
B)  The rankings indicate how well a company performs in comparison to others. 
C)  These rankings are used by governments to make decisions on corporate grants. 
D)  These rankings affect the credit rating of concerned organizations. 
A)  The rankings indicate the effectiveness of an organization's concurrent control. 
B)  The rankings indicate how well a company performs in comparison to others. 
C)  These rankings are used by governments to make decisions on corporate grants. 
D)  These rankings affect the credit rating of concerned organizations.

Question 2

Which of the following observations best explains why the control function is important?

Accepted Answer

A)  An effective control system facilitates employee empowerment. 
B)  Forming an organizational structure is a crucial control activity. 
C)  Human resource management is a subset of the controlling process. 
D)  Organizational strategies are formed during the controlling stage. 
A)  An effective control system facilitates employee empowerment. 
B)  Forming an organizational structure is a crucial control activity. 
C)  Human resource management is a subset of the controlling process. 
D)  Organizational strategies are formed during the controlling stage.

Question 3

Management by walking around is an example of ________ control.

Accepted Answer

A)  feedback 
B)  concurrent 
C)  feedforward 
D)  reactive 
A)  feedback 
B)  concurrent 
C)  feedforward 
D)  reactive

Question 4

Helen investigates the incident to take measures to control its effects.By doing this she is exerting ________ control over the incident.

Accepted Answer

A)  feedback 
B)  concurrent 
C)  parallel 
D)  feedforward 
A)  feedback 
B)  concurrent 
C)  parallel 
D)  feedforward

Question 5

Experts have described employee work driven by TNC as a primary contributor to workplace violence.TNC refers to ________.

Accepted Answer

A)  time, numbers, and crises 
B)  time, number, and chaos 
C)  time, neglect, and crises 
D)  time, neglect, and chaos 
A)  time, numbers, and crises 
B)  time, number, and chaos 
C)  time, neglect, and crises 
D)  time, neglect, and chaos

Question 6

In a short essay, define corporate governance and describe some of the current trends in this area.

Accepted Answer

Corporate governance is the system used

Question 7

Provide a few examples for feedforward strategies to reduce employee theft.

Accepted Answer

The following strategies can be used to

Question 8

________ is measured by the costs of acquiring and transforming organizational resources into outputs.

Accepted Answer

A)  Input 
B)  Quality 
C)  Effectiveness 
D)  Efficiency 
A)  Input 
B)  Quality 
C)  Effectiveness 
D)  Efficiency

Question 9

What do you think are the benefits of benchmarking? Provide examples of benchmarking practices.

Accepted Answer

Benchmarking is the search for the best

Question 10

Which of the following is an example of a feedforward control measure used to control possible workplace violence?

Accepted Answer

A)  Clearly communicate the security policies to employees. 
B)  Use corporate hotlines for reporting and investigating incidences. 
C)  Review company policies and change, if necessary. 
D)  Investigate incidences and take appropriate action. 
A)  Clearly communicate the security policies to employees. 
B)  Use corporate hotlines for reporting and investigating incidences. 
C)  Review company policies and change, if necessary. 
D)  Investigate incidences and take appropriate action.

Question 11

Which of the following is a feedforward control measure to prevent further occurrences?

Accepted Answer

A)  employee assistance programs to help employees with behavioral problems 
B)  thorough investigation of the incident by an external agency 
C)  use of quick and decisive managerial intervention during the incident 
D)  open communication about incidences and what's being done 
A)  employee assistance programs to help employees with behavioral problems 
B)  thorough investigation of the incident by an external agency 
C)  use of quick and decisive managerial intervention during the incident 
D)  open communication about incidences and what's being done

Question 12

Factors that have been found to be linked to workplace violence include ________.

Accepted Answer

A)  too much caffeine 
B)  employee stress 
C)  poor employee diet 
D)  poor personal hygiene 
A)  too much caffeine 
B)  employee stress 
C)  poor employee diet 
D)  poor personal hygiene

Question 13

Barbara consults a criminologist to identify the reasons for employee thefts.Which of the following is the most likely interpretation that the criminologist would present?

Accepted Answer

A)  People have financial-based pressures which motivate them to steal. 
B)  People steal because the opportunity presents itself through lax controls. 
C)  Favorable circumstances tempt people to commit crimes. 
D)  People steal because they can rationalize whatever they're doing. 
A)  People have financial-based pressures which motivate them to steal. 
B)  People steal because the opportunity presents itself through lax controls. 
C)  Favorable circumstances tempt people to commit crimes. 
D)  People steal because they can rationalize whatever they're doing.

Question 14

________ is the search for the best practices among competitors or noncompetitors that lead to their superior performance.

Accepted Answer

A)  Factor analysis 
B)  Total quality management 
C)  Market positioning 
D)  Benchmarking 
A)  Factor analysis 
B)  Total quality management 
C)  Market positioning 
D)  Benchmarking

Question 15

Workplace violence is a difficult problem for managers to handle.Managers can take anticipatory steps to control workplace violence.Provide a few suggestions.

Accepted Answer

Managers can implement feedforward contr

Question 16

Which of the following sources usually provides filtered information which cannot be documented?

Accepted Answer

A)  oral reports 
B)  personal observations 
C)  statistical reports 
D)  written reports 
A)  oral reports 
B)  personal observations 
C)  statistical reports 
D)  written reports

Question 17

Mark wants to use a tool which is easy to visualize and effective for showing relationships.Which of the following tools is best suited for this?

Accepted Answer

A)  personal observations 
B)  oral reports 
C)  written reports 
D)  statistical reports 
A)  personal observations 
B)  oral reports 
C)  written reports 
D)  statistical reports

Question 18

Which of the following is considered the easiest way to increase organizational productivity?

Accepted Answer

A)  increasing the price of outputs 
B)  increasing the amount of inputs 
C)  hiring more employees 
D)  decreasing the value of the products 
A)  increasing the price of outputs 
B)  increasing the amount of inputs 
C)  hiring more employees 
D)  decreasing the value of the products

Question 19

Most employees do their jobs well and never require disciplinary action.

Accepted Answer

A) True 
 B)False

Question 20

What are the major reasons why the control function is important to managers?

Accepted Answer

Control is important because it's the on

Certain organizations conduct culture audits to find out which companies are the best to work for.What is the major benefit associated with these rankings?

Which of the following observations best explains why the control function is important?

Management by walking around is an example of ________ control.

Helen investigates the incident to take measures to control its effects.By doing this she is exerting ________ control over the incident.

Experts have described employee work driven by TNC as a primary contributor to workplace violence.TNC refers to ________.

In a short essay, define corporate governance and describe some of the current trends in this area.

Provide a few examples for feedforward strategies to reduce employee theft.

________ is measured by the costs of acquiring and transforming organizational resources into outputs.

What do you think are the benefits of benchmarking? Provide examples of benchmarking practices.

Which of the following is an example of a feedforward control measure used to control possible workplace violence?

Which of the following is a feedforward control measure to prevent further occurrences?

Factors that have been found to be linked to workplace violence include ________.

Barbara consults a criminologist to identify the reasons for employee thefts.Which of the following is the most likely interpretation that the criminologist would present?

________ is the search for the best practices among competitors or noncompetitors that lead to their superior performance.

Workplace violence is a difficult problem for managers to handle.Managers can take anticipatory steps to control workplace violence.Provide a few suggestions.

Which of the following sources usually provides filtered information which cannot be documented?

Mark wants to use a tool which is easy to visualize and effective for showing relationships.Which of the following tools is best suited for this?

Which of the following is considered the easiest way to increase organizational productivity?

Most employees do their jobs well and never require disciplinary action.

What are the major reasons why the control function is important to managers?

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 10: Managerial Controls

Certain organizations conduct culture audits to find out which companies are the best to work for.What is the major benefit associated with these rankings?

Which of the following observations best explains why the control function is important?

Management by walking around is an example of ________ control.

Helen investigates the incident to take measures to control its effects.By doing this she is exerting ________ control over the incident.

Experts have described employee work driven by TNC as a primary contributor to workplace violence.TNC refers to ________.

In a short essay, define corporate governance and describe some of the current trends in this area.

Provide a few examples for feedforward strategies to reduce employee theft.

________ is measured by the costs of acquiring and transforming organizational resources into outputs.

What do you think are the benefits of benchmarking? Provide examples of benchmarking practices.

Which of the following is an example of a feedforward control measure used to control possible workplace violence?

Which of the following is a feedforward control measure to prevent further occurrences?

Factors that have been found to be linked to workplace violence include ________.

Barbara consults a criminologist to identify the reasons for employee thefts.Which of the following is the most likely interpretation that the criminologist would present?

________ is the search for the best practices among competitors or noncompetitors that lead to their superior performance.

Workplace violence is a difficult problem for managers to handle.Managers can take anticipatory steps to control workplace violence.Provide a few suggestions.

Which of the following sources usually provides filtered information which cannot be documented?

Mark wants to use a tool which is easy to visualize and effective for showing relationships.Which of the following tools is best suited for this?

Which of the following is considered the easiest way to increase organizational productivity?

Most employees do their jobs well and never require disciplinary action.

What are the major reasons why the control function is important to managers?

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters