Exam 3: Information Systems, organizations, and Strategy

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The value chain model classifies all company activities as either primary or support.

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Firms traditionally grew in size to increase transaction costs.

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In the microeconomic definition of organizations,________ and labour are transformed by the firm through the production process into products and services.

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A firm can exercise greater control over its suppliers by having

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The research on IT and business performance has found that the more successfully a firm can align information technology with its ________,the more profitable it will be.

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________ are the expenses incurred by a customer or company in lost time and resources when changing from one supplier or system to a competing supplier or system.

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Use of information systems to enable a focused strategy on a single market niche is a tactic to achieve ________.

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Large,________ organizations,which primarily developed before the computer age,are often inefficient,slow to change,and less competitive than newly created organizations.

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A collection of business processes make up the ________.

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________ is another term for these loosely coupled but interdependent networks of suppliers,distributors,outsourcing firms,transportation service firms,and technology manufacturers.

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Information systems are key instruments for ________ scanning,helping managers identify external changes that might require an organizational response.

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What competitive strategy are the credit card companies pursuing? How do information systems support that strategy?

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A core competency

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A collection of independent firms that use information technology to coordinate their value chains to produce a product or service for a market collectively is called a(n)

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The use of Internet technologies allows companies to more easily sustain competitive advantage.

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A firm can be said to have competitive advantage when they have higher stock market valuations than their competitors.

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All organizations are composed of individual routines and behaviours,a collection of which make up a business process.

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Arguably,the most widely used model for understanding competitive advantage is Michael Porter's generic strategies model

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At the same time,organizational culture is a powerful restraint on change,especially ________ change.

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An example of a professional bureaucracy is a

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