Exam 3: Information Systems, organizations, and Strategy

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A(n)________ activity is one that is directly related to the production and distribution of a firm's products or services.

(Short Answer)
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________ generally change much faster than organizations.

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Chapters.Indigo.ca keeps track of user preferences for book and CD purchases and can recommend titles purchased by others to its customers.This illustrates a firm using a low-cost leadership strategy.

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As a manager,you will be the one to decide which ________ will be developed.

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The idea driving synergies is that when the output of some units can be used as inputs to other units,the relationship can lower cost and generate profits.

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The competitive advantages strategic systems confer do not necessarily last long enough to ensure long-term ________.

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Which of the following statements is NOT true about information technology's impacts on business firms?

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Hilton Hotels' use of customer information software to identify the most profitable customers to direct services to is an example of using information systems to

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In the value chain model,primary activities are most directly related to the production and distribution of the firm's products and services that create value for the customer.

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Lands' End customers can use the company's Web site to order jeans,dress pants,chino pants,and shirts custom-tailored to their own specifications.This is an example of mass customization.

(True/False)
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Canadian Tire has just installed a new state-of-the art information system that allows them instant information on the status of their orders they have with suppliers.This information system is attempting to add value to which part of their value chain?

(Multiple Choice)
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The primary activities of a firm include

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The Internet can make competitive advantage

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